Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Solutions Engineer

Company: Sumo Logic

Location: Alice Springs, Australia / Remote

Posted Jan 24, 2025

The job posting is for a Senior Sales Engineer role at Sumo Logic. The successful candidate will serve as the primary technical resource for the Enterprise Accounts team, sharing expertise through presentations, product demonstrations, and technical evaluations. They will work closely with clients to understand their needs and design suitable solutions, guiding them through trials and POVs to build positive relationships. The role involves cross-functional collaboration with Product Management and Engineering teams to improve the Sumo Logic service. Requirements include a degree in Computer Science or related field, 4+ years of experience in Solutions Engineering, Sales Engineering, or similar roles, and hands-on knowledge of security products and technologies. Preferred skills include experience with open-source collections, leading technical validations, and working with AWS, GCP, or Azure.

Sustainability Manager, Carbon & Climate Risk

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is hiring a Sustainability Manager to support its climate ambitions. The role involves decarbonization project management, climate risk data management, and climate change reporting. The ideal candidate will have 5-7 years of experience in corporate sustainability and GHG accounting, strong project management skills, and a deep understanding of sustainability programs specific to energy, environment, and emissions.

Lead Marketing Manager

Company: Rainfall (rainfall.one)

Location: Remote

Posted Jan 24, 2025

The company is seeking a seasoned Marketing Manager with experience in AI, Web3, and cryptocurrency for a part-time contract. The ideal candidate will develop and execute press release strategies, coordinate with stakeholders, and support community building efforts. Key responsibilities include crafting and managing high-quality press releases, coordinating with stakeholders across various regions, and distributing press releases through various channels. The candidate should have 3-7 years of marketing experience, expertise in press release creation and distribution, excellent communication and organizational skills, and availability to collaborate across multiple time zones. This is a remote position with flexible hours.

Technical Account Manager - APAC

Company: FireMon

Location: Remote

Posted Jan 24, 2025

The Technical Account Manager (TAM) role involves advocating for designated customers, managing their technical issues, and ensuring their needs are met across all offerings. The TAM will provide project leadership, hands-on customer support, and communicate status updates. They will also manage relationships with end-users, provide training, and troubleshoot issues. The role requires a strong understanding of network security devices and Linux/UNIX OS. Fluency in English, a Bachelor's degree, and relevant experience are required. Preferred skills include multiple technical certifications, experience with REST APIs, and the ability to travel.

Group Product Marketing Manager, Developer

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a Product Marketing Manager with extensive experience in the onchain ecosystem to lead the growth of their Developer Platform. The role involves developing and executing a marketing strategy, understanding customer needs, and driving product launches and developer activation programs. The ideal candidate should have a strong understanding of blockchain technology, excellent storytelling skills, and the ability to work cross-functionally. The company aims to bring a million developers onchain by creating an easy-to-use and trusted developer experience.

Strategic Finance Lead

Company: Affirm

Location: Remote

Posted Jan 24, 2025

Affirm is seeking a strategic finance professional to join their team and drive growth with large B2B merchant partners. The role involves partnering with sales and client success teams, collaborating with cross-functional groups, and establishing performance metrics. The ideal candidate should have a passion for disrupting the lending industry, strong analytical skills, and excellent communication abilities. Affirm offers competitive compensation, comprehensive benefits, and a remote-first work environment.

Sr Solution Consultant - Healthcare

Company: ServiceNow

Location: Denver, CO / Remote

Posted Jan 24, 2025

Commercial Sales Manager - Central

Company: Silverfort

Location: Remote

Posted Jan 24, 2025

Silverfort, a cybersecurity startup, seeks a Commercial Sales Manager with 1+ years of experience in selling software to SMBs or cybersecurity software. The role involves creating and pursuing sales opportunities, evangelizing Silverfort's innovative Identity-Based Zero Trust platform, and collaborating with presale, product marketing, and customer success teams. The ideal candidate should be coachable, proactive, and have a proven track record of meeting sales quotas. Experience in selling technical products of startup-stage vendors is an advantage. The candidate should preferably be located in Chicago, Ohio, or Michigan.

Technical Account Manager

Company: FireMon

Location: Remote

Posted Jan 24, 2025

FireMon is seeking a Technical Account Manager (TAM) to manage relationships with end-users, provide project leadership for major FireMon programs, and offer hands-on customer support. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, five or more years of experience in technical project management or account management, and expertise in managing complex network infrastructures. FireMon is committed to providing equal employment opportunities and fostering a creative environment to solve unique and complex security problems for its customers.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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