Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Consultant

Company: Jabil

Location: Remote

Posted Jan 24, 2025

Jabil, a global leader in engineering, manufacturing, and supply chain solutions, is seeking a Consultant. The role involves providing professional services, with contract length determined by the Statement of Work. Jabil, with over 50 years of experience and a vast network, offers comprehensive solutions across industries. The company is committed to sustainability, minimizing environmental impact, and fostering diverse communities. The job comes with a competitive pay range and a comprehensive benefits package, including medical, dental, vision insurance, paid time off, parental leave, holidays, 401(k) retirement plan, and employee stock purchase plan.

Support Operations Program Manager - AI Technology

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Support Operations Program Manager to deploy AI technology within their Support ecosystem. The role involves driving AI strategy, deploying AI initiatives, collaborating across departments, optimizing customer and agent experiences, driving performance metrics, and acting as an AI advocate. The ideal candidate should have a Bachelor's degree in Engineering, Operations Management, Computer Science, or a related field, with 8+ years of experience in business operations with technology implementations. They should possess technical fluency with AI tools and platforms, a customer-centric mindset, strong analytical, communication, and project management skills. Samsara offers a competitive total compensation package, flexible working model, and a commitment to diversity and inclusion.

Technical Support Engineer - Loom

Company: Atlassian

Location: Canada / Remote

Posted Jan 24, 2025

Senior Claims Representative - Auto Property Damage

Company: Liberty Mutual Insurance

Location: Dallas, TX / Remote

Posted Jan 24, 2025

Liberty Mutual is offering a Senior Claims Representative position in the Auto Property Damage (APD) division. The role involves reviewing and processing straightforward Commercial claims, interacting with various parties, and determining policy coverage. The company provides comprehensive benefits, including insurance education and training. This is a remote position with in-office requirements twice a month for candidates near Suwanee, GA and Dallas, TX. Qualifications include a Bachelor's Degree, 1-2 years of experience, and strong customer service and technology skills. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Microsoft Senior Implementation Analyst(Hybrid) - SP or RJ

Company: Equinix, Inc

Location: Rio de Janeiro, Brazil / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Implementation Analyst with expertise in Microsoft technologies. The role involves implementing and configuring Microsoft services, leading technical implementations, and collaborating with clients. The ideal candidate should have experience in IT implementation, particularly with complex Microsoft-based projects in data centers or enterprise environments. They should be proficient in Active Directory, DNS, DHCP, Group Policy, SQL Server, Hyper-V, and IIS. Advanced English skills are mandatory, with basic to intermediate Spanish being a plus. Equinix is committed to diversity and equal employment opportunities.

Episodic Utilization Case Manager - 100% Remote

Company: Healthfirst

Location: Remote

Posted Jan 24, 2025

The Case Manager, Utilization Management is responsible for coordinating care plans, conducting pre-certification, concurrent review, discharge planning, and ensuring efficient utilization of health services. They identify medical, psychological, and social issues, coordinate treatments with PCP and other providers, and develop care plans aligned with physician's treatment plans. The role involves advocating for beneficiaries, meeting performance metrics, and facilitating alternative care options. Minimum qualifications include a license in nursing, social work, or related fields. Preferred qualifications include a master's degree, managed care experience, and knowledge of CMS or NYSDOH regulations.

Senior Compliance Analyst

Company: Hometap

Location: Boston, MA / Remote

Posted Jan 24, 2025

Hometap, a recognized great place to work by The Boston Globe and Forbes, is seeking a Senior Compliance Analyst. The role involves conducting material reviews for compliance with federal, state, and internal requirements, and ensuring Hometap's products meet regulatory standards. The ideal candidate is collaborative, innovative, and has 3+ years of compliance experience in a financial institution, preferably with equity investment or mortgage experience. Hometap offers competitive compensation, healthcare coverage, unlimited PTO, and a strong culture with opportunities for team-building.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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