Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

TPF Systems Programmer

Company: Kyndryl

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating an equitable, inclusive environment for employees, customers, and communities. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role offers opportunities for career growth, industry diversity, and skill development. Kyndryl values diversity and inclusion, providing a supportive work environment for all employees.

EMEA PreSales Upmarket Director

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot is seeking an EMEA PreSales Upmarket Director to join their dynamic team. The role involves leading a team of managers, providing strategic leadership, and driving growth in the upmarket segment. The ideal candidate should have proven experience in a senior leadership role within PreSales, a deep understanding of Upmarket and/or SB segments, and a track record of driving growth. They should also possess strong communication, coaching, and mentoring skills, and an analytical mindset with a track record of data-driven decision making.

Senior Technical Product Manager DT (Digital Technology) GTM

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Technical Product Manager for its Entitlement Management Systems (EMS) products. The role involves driving product success, defining roadmaps, gathering requirements, and collaborating with cross-functional teams. Key responsibilities include product strategy, requirement gathering, technical understanding, cross-functional collaboration, product development oversight, performance metrics analysis, and customer feedback iteration. The ideal candidate should have 5+ years of product management experience, business process expertise in Quote-to-Order and Subscription Lifecycle Management, strong technical background, and excellent communication skills. ServiceNow offers a competitive base pay, equity, variable compensation, and benefits.

Product Owner

Company: J. J. Keller & Associates, Inc.

Location: Neenah, WI / Remote

Posted Jan 23, 2025

Represented Litigation Adjuster (WI, IL) - Remote

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Represented/Litigation Adjuster to handle automobile accident claims involving property damage and bodily injury with attorney/litigation. The role is remote and requires 3+ years of Bodily Injury Claim handling experience. The adjuster will investigate claims, communicate with customers and attorneys, negotiate settlements, and maintain accurate records. Allstate offers a technology bundle, connectivity reimbursement, and competitive compensation. The company values diversity and inclusivity, and encourages employees to challenge the status quo.

Sales Skills Training Sr Manager (REMOTE US or UK)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

As a Sr. Manager, Sales Skills Training in the Pharma Services Group (PSG) Sales Training team, you will play a crucial role in designing and delivering global sales training programs. This position involves strategy execution, program/curriculum development, training delivery, collaboration, project management, performance measurement, continuous improvement, coaching, and mentoring. The role requires approximately 15%-20% global field travel. Key responsibilities include developing and managing the overarching PSG Sales Skills program, designing and delivering sales skills and execution programs, and leveraging learning technology and tools. The ideal candidate should have a BA/BS degree, 8+ years of related experience, 5+ years of sales experience, and 5+ years of sales training experience. Proficiency in instructional design, facilitation, adult learning theory, and presentation skills is required.

Data Solutions Analyst

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual is seeking a Data Solutions Analyst/Senior Data Solutions Analyst to work with USRM Finance and FP&A teams. The role involves partnering across finance teams to deliver a modernized planning, forecasting, and budgeting platform. The successful candidate will help define and execute next-generation financial planning and analysis (FP&A) tools and processes, collaborating with various US-based development teams. Key responsibilities include managing projects for system enhancements, collaborating with stakeholders for process efficiency, and developing business processes with solutions for requirements management. The role requires a Bachelor's degree, 3-5 years of related experience, and proficiency in Office365, PowerBI, SAS, SQL, or data analytics. Experience with Anaplan is preferred. The position offers opportunities for continuous learning, innovation, and career growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages