Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Underwriting Support Manager

Company: Liberty Mutual Insurance

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Liberty Mutual is seeking a manager for Surety National Accounts and Subcontract Default Insurance (SDI) Underwriting Support. The role involves managing a team of Underwriting Assistants and Bond Support Specialists, handling policy issuance, bond registration, and contract/commercial bond requests. The manager will also develop and monitor operating and quality standards, ensure compliance with regulatory requirements, and drive consistency throughout the organization. The candidate should have a Bachelor's degree, 5+ years of management experience, and strong communication skills. Liberty Mutual offers a competitive salary range, opportunities for growth, and a supportive work environment.

Advisory Solution Consultant - Creator Workflow

Company: ServiceNow

Location: Vienna, VA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant - Creator Workflows. This role involves driving innovative mission solutions, architecting solutions on the Now Platform, and partnering with sales to qualify customer needs. The successful candidate will have 5+ years of experience as a solution consultant/architect, 3+ years on the Now Platform, and strong people development skills. They will also contribute to an asset library of applications and provide mentoring to peers. The role offers a competitive base pay, equity, variable/incentive compensation, and benefits.

P&C Field Service Engineer/Technician

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 23, 2025

The P&C Field Service Engineer/Technician role involves leading a team in installing, commissioning, testing, and maintaining protective relaying equipment, relaying schemes, DFR equipment, SCADA systems, distribution automation systems, and associated communication equipment. The role requires strong technical knowledge, problem-solving skills, and the ability to work independently or as part of a team. The position demands a high level of safety awareness, with a commitment to GE's zero tolerance policy. The ideal candidate should have an Associate degree in Electrical Engineering Technology, Bachelor in Electrical Engineering, or related field, and possess experience in power system theory, short circuit studies, and Arc Flash phenomena. The role involves extensive travel, long hours, and weekend work. The base pay range is $72,400.00 - $90,500.00 USD Annual, with additional benefits including healthcare, retirement plans, and tuition assistance.

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Liberty Mutual is offering an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The Executive Underwriter will contribute to the growth and profitability of the product line through marketing, underwriting, and managing products and services on new and renewal accounts. The role requires specialized knowledge of stop loss underwriting concepts and strong strategic and marketing capabilities. The ideal candidate should have a Bachelor's degree or advanced degree, 6+ years of underwriting experience, and proven analytical ability to evaluate and judge underwriting risks. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Accounting Clerk

Company: Bankers Healthcare Group

Location: Remote

Posted Jan 23, 2025

BHG Financial is a thriving financial services company that values productivity and has an award-winning culture. They focus on transforming talented employees into effective business leaders. The company, founded in 2001, initially served the medical industry but expanded to cater to high-earning professionals across various sectors. BHG Financial is known for its innovative financial solutions, personalized concierge service, and a 360-degree approach to customer financial aspirations. They are seeking a motivated, organized, and experienced Finance/Accounting professional for a fast-paced role involving balance sheet reconciliations, data collection, and collaboration with various departments. The company offers competitive benefits, a supportive work environment, and opportunities for professional growth.

Director Solution Consultant - State and Local

Company: ServiceNow

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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