Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Manager, Global Customer References

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 23, 2025

Software Engineer II

Company: Duck Creek Technologies

Location: Remote

Posted Jan 23, 2025

Duck Creek Technologies is a leading provider of intelligent solutions for the property and casualty insurance industry. They offer modern SaaS solutions that enable insurers to run agile, intelligent, and evergreen operations. The company values authenticity, purpose, and transparency, and is committed to transforming the insurance industry. They are seeking a candidate with deep experience in .NET technologies, RESTful APIs, and cloud-native application development. The role involves working on the Duck Creek Claims product, architecting, designing, and coding on .NET and related technologies.

Enterprise Architect

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Kyndryl is seeking an innovative Enterprise Architect to join their team. The role involves working with global companies to align their business needs with IT strategy, using architectural models and views. The ideal candidate should have 5+ years of Enterprise Architecture experience, 10+ years of Solution Architecture background, strong commercial acumen, and knowledge of TOGAF or Zachman framework. They should be able to communicate effectively, influence customers, and have a growth mindset. Kyndryl offers opportunities for career growth, diverse work environment, and comprehensive benefits.

Software Engineer (L2)

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Executive Account Manager (Remote)

Company: MedCerts

Location: Remote

Posted Jan 23, 2025

The Executive Account Manager (EAM) role involves overseeing a west coast territory, building and executing strategic joint business plans, and establishing long-term partnerships with clients. The EAM will be responsible for identifying new opportunities for experiential learning and employment, developing growth strategies, and maintaining accurate client records. The role requires a self-starter with a Bachelor's degree, previous experience in recruitment, healthcare business development, or sales, and strong communication and collaboration skills. The position is currently remote, working during normal business hours.

Field Service Engineer III, Bioprocess (North East)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a dedicated Service Engineer to repair, install, and update hardware and automation products. The role involves providing services like installation, training, maintenance, and compliance. The engineer will also work on commissioning and qualification of equipment, and develop positive relationships with customers. The ideal candidate should have a technical degree, experience in cell culture, fluorescence microscopy, and flow cytometry, and strong communication skills. The company offers a competitive salary, comprehensive benefits, and opportunities for career growth.

R&D Engineer II - Deep Learning in Quantum

Company: Ansys

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Ansys, a leading company in simulation software, is seeking an R&D Engineer II. The role involves researching and prototyping deep learning tools to improve quantum algorithms, building datasets, collaborating with product engineering teams, and publishing research outcomes. The ideal candidate should have a BS in Engineering or related field, experience with deep learning or QMLs, and expertise in C++ or Python. A Master's or PhD with software development and generative AI experience is preferred. Ansys values innovation, integrity, and employee success, fostering a diverse and inclusive work environment.

Strategic Account Director - APAC

Company: Coupa

Location: Singapore / Remote

Posted Jan 23, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of global spend data. The company values innovation, collaboration, and transparency, providing opportunities for global impact. As a Strategic Account Director, one can significantly influence the organization by driving account expansion, engaging with C-level executives, and creating comprehensive account plans. Coupa celebrates diversity and is an equal-opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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