Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Quality Engineer

Company: AnyRoad

Location: Remote

Posted Jan 23, 2025

AnyRoad, a leader in experiential marketing software, seeks a Lead Quality Engineer to set quality standards, collaborate on robust testing frameworks, and drive transformative change. The role involves defining and embedding quality into every step of the development process, analyzing production data for insights, and leading a culture of excellence. The ideal candidate will have 5+ years of quality engineering experience, technical mastery in tools like Ruby on Rails, React, Node.js, Selenium, Cypress, and Cucumber, and a customer-centric mindset. The company values quality, resilience, and performance, and encourages creativity and innovation. It is a diverse, gender-balanced organization with offices in the US and EMEA, backed by prominent investors.

Staff Technical Program Manager, Software

Company: Agility Robotics

Location: Remote

Posted Jan 23, 2025

Agility Robotics, a pioneer in robotics, is seeking an experienced Staff Software Technical Program Manager. The role involves leading cross-functional teams, managing program roadmaps, and collaborating with engineering teams. The ideal candidate should have a strong technical foundation, program management expertise, and a passion for advancing autonomous systems. The company offers competitive benefits including 401k matching, equity, comprehensive insurance, flexible PTO, and a supportive work environment.

Oracle Data & Analytics Functional Consultant - Senior Associate

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 23, 2025

PwC is seeking a Senior Associate for a career in Oracle consulting, offering the chance to assist organizations in leveraging enterprise technology for digital transformation and business growth. The role involves helping clients implement Oracle solutions to address business challenges in areas like finance, operations, and governance. The Oracle Data and Analytics team focuses on data strategy, analytics, and governance to drive profitability, reduce costs, and enhance customer experience. As a Senior Associate, you'll work on complex business issues, demonstrating critical thinking, and using a range of tools to extract insights. Preferred skills include leading data strategy projects, analyzing data flows, documenting data solutions, and advising on transaction processing, reporting, and talent management. The role requires a Bachelor's degree and 4 years of experience. PwC offers a competitive salary range, comprehensive benefits, and a positive work environment.

Supply Chain Coordinator

Company: Vacation Inc.

Location: Remote

Posted Jan 23, 2025

Vacation®, an award-winning sunscreen company based in Miami, USA, is seeking an ambitious Supply Chain Coordinator. The role involves managing supply chain purchasing, generating POs, maintaining BOMs, supporting inbound logistics, and conducting inventory reconciliations. The ideal candidate should have a Bachelor's degree, 3-10 years of experience in supply chain purchasing, invoicing, and ERP administration within a CPG environment, and be processoriented with a passion for data integrity. Vacation® values employees who are humble, detail-oriented, proactive, accountable, and have a sense of humor. The company offers employee equity options, comprehensive medical, dental, and vision plans, a WFH stipend, an annual learning stipend, 15 days PTO, and complimentary Vacation® products.

Lead Reals Business Analyst

Company: UKG

Location: Remote

Posted Jan 23, 2025

UKG, the largest U.S.-based private software company, is seeking a Renewals Business Analyst. The role involves analyzing data across over 20,000 contracts and $3.5B in recurring revenue, identifying trends, optimizing processes, and collaborating with various teams to maximize retention and revenue. The ideal candidate should have 5+ years of experience in business analysis, renewals, or a similar role in a subscription-based business, proficient in Excel, PowerBI, and Salesforce.com. The position offers a pay range of $99800 to $120000, with opportunities for short-term and long-term incentives.

Software Architect, Infrastructure & Security

Company: Invoca

Location: Remote

Posted Jan 23, 2025

Invoca, a leading AI and machine learning-powered Conversation Intelligence company, is seeking an experienced Architect for Infrastructure & Security. The role involves providing technical leadership, collaborating with engineering leaders, and driving technical delivery quality and reliability. The ideal candidate should have 10+ years of hands-on experience as an SRE in multicloud environments, experience with cloud-native computing, and a deep understanding of security practices. Invoca offers competitive benefits including PTO, healthcare, retirement plans, stock options, and more.

Director, Customer Success

Company: Pluralsight

Location: Remote

Posted Jan 23, 2025

The Director of Commercial Customer Success will lead the development and execution of customer success strategy, aiming to drive adoption and value realization across thousands of customers. Key responsibilities include guiding Customer Success Managers, driving renewals and expansion opportunities, and ensuring alignment between Sales and Customer Success. The ideal candidate will have extensive experience in customer-facing roles, preferably in the SaaS industry, and a proven track record in leading teams, negotiating renewals, and implementing customer success processes. Pluralsight, the company, is remote-friendly, mission-driven, and committed to diversity and belonging. They offer competitive benefits and a culture of trust, autonomy, and collaboration.

Creative Director

Company: Bradshaw Home

Location: Rancho Cucamonga, CA / Remote

Posted Jan 23, 2025

The company is looking for a Creative Director with extensive experience in packaging, merchandising, videos, photography, and digital product detail pages. The role involves leading creative efforts across kitchen housewares and consumer cleaning categories, translating consumer insights into creative strategies, and ensuring cohesive brand representation. Key responsibilities include driving creative vision, managing briefing and design review cycles, delivering projects on time and budget, adhering to the company's phase gate process, and leading a team of designers and copywriters.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Toulouse, France / Remote

Posted Jan 23, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Enterprise Account Executive, Provider Market

Company: Definitive Healthcare

Location: Remote

Posted Jan 23, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. They are currently seeking an Enterprise Account Director with 7+ years of SaaS and consultative services selling experience, focusing on data and analytics. The role involves managing client relationships, creating strategic account plans, and staying updated on industry trends.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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