Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Process Excellence Lead (Customer Journey)

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm is seeking an experienced Program Manager for its Shared Services team. The role involves operating as a product and process expert, informing and executing strategies, monitoring product effectiveness, and ensuring performance improvements. The ideal candidate should have 5+ years of experience in Program Management, Product Operations, or Business Analytics, and a certification in Six Sigma, Project Management, or Design Thinking. They should also have experience in delivering large-scale business changes, managing program strategy, and using critical thinking/problem solving. SQL experience is a plus. Affirm offers competitive benefits including health care coverage, flexible spending wallets, time off, and an ESPP. The company is remote-first, with most roles available across the country.

Senior Staff Application Engineer

Company: Equinix, Inc

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Biosciences Sales Development Program Representative - Eastern Region

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Sales Development Program (SDP) within the Biosciences Division (BID) is designed to advance the careers of high-potential individuals with laboratory, sales, and customer-facing experience. The program prepares participants for immediate territory management roles within the organization. It involves commercial and product training, job shadowing with salespeople and subject matter experts, and partnership with dedicated leaders and mentors. Candidates should have a Bachelor's in Life Sciences, 3+ years of work experience in a research laboratory and/or sales, and a relevant scientific background. The program offers comprehensive compensation and benefits, including a competitive hourly pay range, variable annual bonuses, and a Total Rewards package with medical, dental, and vision plans, retirement programs, and more.

Zendesk CRM Developer

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Zendesk Developer to build and scale their global customer and technical support ticketing solution. The role involves designing, configuring, developing, testing, and deploying Zendesk projects, collaborating with various teams, and driving technical design and best practices. The ideal candidate will have 5+ years of software development experience, 2+ years on Zendesk, and expertise in Python, JavaScript, and a public cloud platform. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Advisory Solution Consultant

Company: ServiceNow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and collaborating with product management. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team for the EMEA region. The role can be fully remote, office, or hybrid. The candidate should have recent experience in full-service clinical trials, specifically in areas such as Cardiovascular, GI, Nephrology, Rare Disease, Diabetes, Obesity, Dyslipidemia Immunology, Dermatology, Woman's Health, Cell & Gene Therapy, CAR-T, Immunology, RA, Biosimilars, and GI (inclusive of UC/CD). The role involves strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. The ideal candidate should possess comprehensive therapeutic area knowledge, excellent communication skills, leadership abilities, and strong financial acumen.

Engineering Manager - Ads Signals Growth

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a large online community with 97M daily active users, is seeking an Engineering Manager for the Ads Signals Growth team. The role involves leading a team to develop and maintain APIs, 3P integrations, and infrastructure for collecting off-platform signals for advertising campaigns, while ensuring privacy compliance. Key responsibilities include setting technical vision, executing roadmaps, recruiting talent, fostering career development, ensuring quality control, and aligning with company goals. The ideal candidate should have 2+ years of team leadership and 5+ years of software engineering experience, preferably with ads domain knowledge.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages