Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Sr. Director of Engineering

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Site Reliability Engineer

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Site Reliability Engineer with 10+ years of operational management experience. The role involves ensuring reliability, resiliency, and innovation in information systems, collaborating with a talented team, and driving continuous improvement. The ideal candidate will have expertise in building trusted relationships with customers, implementing strategies to cap operations load, and experience with Windows server, Linux server, UNIX, and cloud platforms. Kyndryl values diversity and offers opportunities for professional growth and innovation.

Senior Operations Manager, Workforce Analytics

Company: Carrot Fertility

Location: Remote

Posted Jan 23, 2025

Carrot Fertility, a leading global fertility and family-building platform, is seeking an Operations expert to serve as a subject matter expert and trusted advisor to executive and senior leaders. The role involves new business forecasting, workforce planning, and hiring strategies. The ideal candidate will have strong communication skills, analytical expertise, adaptability, problem-solving skills, and flexibility. Key responsibilities include building relationships with cross-functional stakeholders, defining and managing key metrics for capacity planning, and preparing recommendations for staffing decisions. The Operations team at Carrot is focused on driving efficiency and providing best-in-class service, with a mission to support every aspect of operational functions.

Director of Billings & Collections

Company: Airtable

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 23, 2025

National General Insurance, a part of The Allstate Corporation, offers home, auto, and accident and health insurance through a network of independent agents and directly to consumers. The company is seeking Insurance Sales Agents to use cutting-edge technology for quoting and selling policies across multiple lines and carriers. The role involves providing excellent client service, identifying customer needs, and meeting them using sales tools and techniques. Key performance indicators include sales, productivity, and quality requirements. The company offers career paths with increasing base pay and incentive pay, along with comprehensive benefits, warm leads, and paid licensing training. The compensation is $15.00 - $15.00 per hour based on experience and qualifications.

Senior Product Marketing Manager, Providers

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, aims to revolutionize mental healthcare by building a national network of insurance-accepting therapists. With over 45,000 providers and 1 million patients served, Headway is backed by $325m in funding from top investors. The company is seeking a Senior Product Marketing Manager for Providers to scale their product marketing function, focusing on product messaging, launches, and sales enablement content. The ideal candidate will have 7-10 years of product marketing experience, preferably in health tech, and a strong track record of driving results. Compensation ranges from $168,000 to $210,000 based on location. Benefits include equity, medical coverage, work-from-home stipend, therapy reimbursement, and more.

Commissioning Engineer

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is recruiting for a Commissioning Engineer role, which can be remote with 60-70% travel in North America. The role involves leading commissioning activities for substation and FACTS equipment, developing budgets and schedules, and managing project execution. The ideal candidate should have at least five years of experience in managing and executing testing & commissioning of HV Substations and power quality substations, with knowledge in relaying concepts, electrical protection & control systems, and SCADA/RTU systems.

Digital Events Manager

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Director, Senior SAP Sales Specialist

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Implementation Services Manager

Company: LogicGate

Location: Remote

Posted Jan 23, 2025

LogicGate, founded in 2015, is a modern risk management platform aiming to transform business risks into opportunities. With over $156M in funding, they continue to lead the GRC category with their flexible, no-code solution. The company values diversity, inclusivity, and employee flexibility, offering remote or hybrid work options. The Implementation Services Manager role involves managing customer onboardings, building strong relationships, and delivering winning strategies. Requirements include 4+ years of GRC experience, strong technical knowledge, and project management skills. The anticipated salary range is $85,000 - $100,000 per year, with additional benefits and perks.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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