Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

ETRM Team Lead / Project Manager Enterprise Software (f/m/d)

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking an ETRM Team Lead Project Manager for their Enterprise Software team. This role, based in Austria, offers a flexible home/office arrangement. The successful candidate will manage ETRM software implementation projects, support the sales team, and build strong customer relationships. They will be responsible for project planning, execution, and ensuring customer satisfaction. The ideal candidate will have a Bachelor's degree or higher in a related field, at least 6 years of ETRM project management experience, and domain knowledge in energy trading. Fluency in German and English is required. Hitachi Energy values sustainable energy solutions and places people at the heart of their business success.

Premium Support Engineer

Company: Collibra

Location: Remote

Posted Jan 23, 2025

Collibra is expanding its Premium Customer Support team by seeking a Premium Support Engineer (PSE). The PSE will be a product expert, assigned to a small number of Collibra's most strategic Premium customers, supporting post-implementation product issues. The role involves proactive and reactive problem-solving, relationship building with customer technical staff, and collaboration with various Collibra departments. The ideal candidate has 5+ years in a technical customer-facing role, preferably in an SaaS environment, with experience in Technical Account Management, Support, or similar roles. They should have a strong interest in developing deep customer relationships and facilitating discussions about enterprise IT architecture. The position is based in Brussels, Belgium and offers competitive benefits, professional development opportunities, and a flexible work culture.

Analyst Relations Manager

Company: LogicGate

Location: Remote

Posted Jan 23, 2025

LogicGate, founded in 2015, is a modern risk management platform aiming to transform business risks into opportunities. With over $156M in funding, the company is committed to leading the GRC category with its flexible, no-code solution. LogicGate values diversity and inclusivity, fostering an environment where employees feel safe to bring their authentic selves. The company's core values guide its interactions with customers, employees, and stakeholders. As an Analyst Relations Manager, you'll serve as a bridge between external influencers and internal teams, leveraging market insights to inform product positioning and marketing strategies. The role requires 3+ years of analyst relations experience, strong communication skills, and a passion for technology. The anticipated base salary range is $100,000 - $120,000 per year, with additional benefits including generous PTO, health and wellness benefits, and learning opportunities.

Sustainability Manager, Carbon & Climate Risk

Company: Equinix, Inc

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is hiring a Sustainability Manager to support its climate ambitions. The role involves decarbonization project management, climate risk data management, and climate change reporting. The ideal candidate will have 5-7 years of experience in corporate sustainability and GHG accounting, strong project management skills, and a deep understanding of sustainability programs specific to energy, environment, and emissions.

Senior Program Manager, Major Capital Equipment Global Capacity Delivery

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Capacity Program Manager. The role involves strategic capacity and inventory planning, supplier relationship management, change management, data-driven insights, cross-functional collaboration, risk management, and capacity agreement negotiation. The ideal candidate should have a degree in Supply Chain Management or related field, extensive experience in capacity and inventory management, proficiency in data analysis and ERP systems, and strong leadership and communication skills.

Regional Vice President, Jumbo Sales

Company: Maven Clinic

Location: Remote

Posted Jan 23, 2025

Maven Clinic, a leading virtual healthcare provider for women and families, is seeking a Regional Vice President of Sales. The role involves growing Maven's relationships with large employers, creating market demand, and driving sales goals. The ideal candidate should have 10+ years of direct sales experience, a strong performance history, and a deep understanding of the healthcare ecosystem. Maven offers comprehensive benefits including access to its platform, wellness partnerships, hybrid work, extensive parental leave, professional development stipends, and 401K matching.

Senior Solutions Engineer, ITSM

Company: Atlassian

Location: Washington, DC / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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