Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

VP of Product - Devices

Company: Life360

Location: Remote

Posted Jan 23, 2025

Life360, a company with 77 million monthly active users, is seeking a VP of Product to lead a team in developing world-class devices. The role involves strategic product leadership, growth strategy, team leadership, user-centric approach, cross-functional alignment, and a strong technical understanding. The ideal candidate will have extensive experience in hardware NPI, understanding of user needs, and a proven track record in leading global product teams. They should be data-driven, a strong strategic thinker, and a passionate advocate for user experience. Life360 offers comprehensive benefits including insurance, retirement plans, flexible PTO, and a free Platinum Membership.

Director of Communications

Company: Bankers Healthcare Group

Location: Remote

Posted Jan 23, 2025

BHG Financial, a growing and award-winning financial services company, is seeking an experienced communications leader. The company, founded in 2001, has expanded from serving the medical industry to catering to high-earning professionals across various sectors. BHG Financial is dedicated to providing innovative financial solutions, personalized concierge service, and a hassle-free process. The role involves developing and executing an external communications strategy, counseling executives, building media relationships, and managing a team. The ideal candidate should have 10+ years of communications experience, preferably in fintech, with strong writing, editing, and verbal communication skills. BHG Financial offers a supportive work environment with benefits including medical coverage, competitive PTO, a 401(k) plan, training opportunities, and quarterly award ceremonies.

Front End Engineer, Digital Success

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Digital Success Web Developer. This role involves developing and enhancing digital tools and platforms to support a long-tail customer base. The developer will design, develop, and maintain web-based tools for digital customer success initiatives, collaborate with cross-functional teams, and participate in creating a customer health scoring system. Requirements include extensive web development experience, expertise in HTML5, CSS3, JavaScript, and server-side languages, familiarity with Adobe Creative Suite, and proven ability to develop user-engaging web applications. The position offers opportunities for innovation, problem-solving, and mentoring junior developers.

Technical Writer

Company: Restaurant365

Location: Remote

Posted Jan 23, 2025

GenAI Architect

Company: ServiceNow

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Manager, Treasury

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 23, 2025

Oscar, a health insurance company founded in 2012, is seeking a Manager, Treasury to join their Treasury team. The role involves managing the corporate investment portfolio, assisting in setting investment strategy, and managing relationships with third-party investment managers. The position requires a Bachelor's degree in Finance, Accounting, Economics, or equivalent, along with 4+ years of investment management experience. The successful candidate will report to the VP, Treasurer and reside in one of the specified states. Oscar offers competitive pay, employee benefits, and a flexible work culture.

Sr. Software Engineer II

Company: Cars.com

Location: Remote

Posted Jan 23, 2025

Cars Commerce is a leading company in the automotive industry, offering a range of solutions through its marketplace, digital experience, trade and appraisal technology, and media network. The company values collaboration, diversity, and integrity, fostering a competitive yet respectful environment. They are seeking a senior engineer with extensive experience in software engineering, cloud applications, and DevOps to architect and scale their Dealer Inspire product. The role involves leading and mentoring teams, working with cross-functional teams, and contributing to technical initiatives. The company offers a competitive salary range of $149,800—$187,250 USD along with comprehensive benefits.

Mainframe Security Architect

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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