Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Engineering Manager, Traffic

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking an experienced Engineering Manager, Cloud Traffic Engineering to join their mission to revolutionize the construction industry. The role involves building, managing, and evolving a team focused on designing and maintaining scalable, reliable global traffic delivery infrastructure. The successful candidate will drive excellence in operations and cloud networking, partner with various teams to improve customer experience, and mentor team members. The ideal candidate will have a BS or MS in MIS or related field, 8+ years of experience in software/infrastructure engineering, and expertise in global cloud networking or network design for large-scale web applications.

Digital Content Producer

Company: HomeAdvisor

Location: Denver, CO / Remote

Posted Jan 23, 2025

Director of Impact Distribution

Company: Human Ventures

Location: Remote

Posted Jan 23, 2025

The job posting is for a Director of Impact Distribution position at Picture Motion. The role involves overseeing the Screening Tours division, managing a team of 3-4 people, and reporting to the COO. The ideal candidate is a data-loving, organized individual with strong client relationship skills, creativity, and experience in independent film distribution or impact producing. The role requires wearing multiple hats, from day-to-day operations to high-level strategy development and business development support. The company works with prestigious clients like National Geographic, Amazon Studios, and Patagonia, and has a strong commitment to social impact through film and TV.

HRBP Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Talent Strategy professional for its Global Marketing organization. The role involves supporting the HRBP Manager in executing talent strategy, including organization design, restructuring, and workforce KPIs. Key responsibilities include enabling BU/Function leaders, designing HR programs, driving employee engagement, and providing HR policy advice. The ideal candidate should have excellent interpersonal skills, knowledge of HR processes, and at least 5-8 years of direct client-facing HR experience. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

ISV Partner Manager

Company: Procore Technologies

Location: Remote

Posted Jan 23, 2025

Procore Technologies is seeking an ISV Partner Manager to join their Partnerships team. The role involves supporting and growing partnerships within a defined industry vertical, enabling ISV and referral partners, and overseeing the development and management of strategic partners. The successful candidate will proactively execute the partner strategy, drive engagement based on data-driven findings, and work cross-functionally to ensure partner success. Key responsibilities include establishing relationships with ISV partner organizations, driving partner success, managing day-to-day partner relations, and collaborating with various teams to develop sales enablement and marketing opportunities. Procore is looking for someone with 3+ years of partner account management experience, preferably in the construction industry, and strong communication and executive presence skills. The position offers remote work in the US, and reports to the Senior Director, App Marketplace.

Senior Frontend Engineer

Company: Hatch

Location: Remote

Posted Jan 23, 2025

Hatch is a company dedicated to aiding small businesses in starting and growing. They are developing financial products to empower business owners, focusing on accessibility, transparency, and fairness. The Frontend Engineer role involves building financial software services, optimizing web pages, and creating reusable components. The team values scalable code, collaboration, and continuous learning. In the first month, the engineer will familiarize themselves with the tech stack and codebase, gradually taking on more responsibilities.

Program Manager, Disaster Response

Company: GlobalGiving

Location: Remote

Posted Jan 23, 2025

GlobalGiving is seeking a Program Manager for their Disaster Response Team. The role involves supporting community-led responses to humanitarian crises and natural disasters, managing disaster and humanitarian programs, and communicating effectively with stakeholders. The ideal candidate should have a bachelor's degree in a relevant field, at least 4 years of experience in humanitarian response or human rights, and a commitment to disrupting the status quo in philanthropy. They should also have experience in grantmaking, understanding of human rights risk assessment, and proficiency in technology-enabled processes. The position offers a competitive salary, flexible work hours, remote work options, and a meaningful job with opportunities for professional development.

Head of Data Infrastructure

Company: LendingHome

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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