Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Total Loss Claims Adjuster I,II, or Senior - National General

Company: Allstate

Location: Remote

Posted Jan 23, 2025

National General, a subsidiary of The Allstate Corporation, is seeking an experienced claims adjuster. The role involves investigating and confirming facts of advanced automobile accidents, determining coverage, liability, damages, and negotiating claims. The ideal candidate should have a Bachelor's degree, 2+ years of experience, and understand insurance policies, industry trends, and company relationships. They will handle all aspects of advanced auto claims, identify potential fraud, and meet customer needs using strong service skills. The compensation is $50,400.00 - 76,125.00 annually, based on experience. National General offers a flexible, inclusive environment with opportunities for professional growth.

Backend Developer

Company: Autodesk

Location: Quebec City, Canada / Remote

Posted Jan 23, 2025

Autodesk's Entertainment & Media Solutions (EMS) division is seeking a Backend Developer to join their innovative and collaborative team. The role involves contributing to all aspects of software development, including architecture, design, estimation, development, testing, and release. The ideal candidate will have 3+ years of experience as a backend developer using Java, a deep understanding of software design principles, and strong troubleshooting skills. They should be passionate about developing innovative technology and thrive on problem-solving. The role involves working on highly technical software projects that power major film productions, collaborating with product owners, software architects, and other engineers, and enhancing engineering practices within the web development discipline.

Team Leader, Customer Site

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

This job involves leading a team of Supply Center Specialists, ensuring high customer service levels, and meeting operational standards. The role requires significant travel, field support, and customer interaction. Key responsibilities include managing the employee lifecycle, collaborating with cross-divisional partners, and developing business metrics. The ideal candidate should have a business degree, leadership experience, and strong analytical skills. Proven experience in operations, life science, and proficiency in Microsoft Office are plusses.

SAP Consultant FICO

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

ICF Medical Writing Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an ICF Medical Writing Project Manager for a global role. The successful candidate will lead ambitious projects, collaborate with world-class teams, and ensure timely achievement of deliverables. Key responsibilities include developing project timelines, budgets, and forecasts, and ensuring compliance with quality processes. Required qualifications include a BS/BA in a scientific field with at least 2 years of relevant experience or an advanced degree with at least 1 year of experience. Proficient project management skills, solid planning abilities, and excellent communication skills are essential. The company offers a competitive salary, extensive benefits, and a flexible working culture.

Manager, Sales Strategy & Field Operations (9828)

Company: Coupa

Location: Remote

Posted Jan 23, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of global spend data. The company empowers businesses to make smarter, more profitable decisions, improving operating margins. Coupa values a collaborative culture, innovation, and global impact. The role involves defining and driving global sales programs, partnering with stakeholders, and conducting sophisticated data analysis. Requirements include 5+ years of experience in related roles, strong analytical skills, and proficiency in Microsoft Office Suite. The estimated pay range varies based on location.

Customer Care Delivery Specialist in HR Services with English and French

Company: Alight Solutions LLC

Location: Krakow, Poland / Remote

Posted Jan 23, 2025

The Delivery Specialist (DS) is primarily responsible for providing client support, processing transactions, and following standard operating procedures. They ensure timely, quality delivery of work, meeting SLAs and KPIs. Detailed responsibilities include daily execution, issue resolution, working with third-party providers, and process improvement. The role involves analytical skills, problem-solving, and awareness of Microsoft Excel and Word. High school graduation is required, along with good communication and organization skills. The role offers competitive rewards, training, and growth potential.

Service Technician

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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