Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Manager, Digital Customer Success

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

The Manager of Customer Success - Digital CS will be pivotal in enhancing customer adoption, retention, and expansion worldwide through digital CS programs. This role requires a blend of account management and technical product expertise, ensuring top-tier service delivery. The ideal candidate should have a robust SaaS background, preferably in cybersecurity, with at least 3 years of management experience in customer success. Key responsibilities include leading a team of CSMs and RMs, managing strategic accounts, providing product expertise, advocating for customers, and collaborating with product and engineering teams. The role offers a competitive salary range of $160,000—$188,000 USD, along with potential bonuses and RSUs.

Protection & Control Engineer

Company: GE Vernova

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

GE Grid Automation in Walbrzych, Poland is a thriving business specializing in protection relays, CCS, and DCS solutions for energy sectors. The company is actively introducing digital substation technology across Eastern Europe. The role involves coordinating project design, verifying against local regulations, leading technical discussions, and providing customer trainings and aftersales support. Qualifications include a relevant technical high school diploma, experience in power systems and protection relays, knowledge of HV/MV systems, and fluency in Polish and English.

Analytics Engineer, Growth Acquisition

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Senior Security Operations Engineer - Incident Response

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, seeks a Security Operations Team member to monitor and respond to security events, lead incidents, and conduct digital forensic investigations. The role involves collaborating with a global team, creating runbooks, and assisting in process refinement. The ideal candidate has 4+ years of experience in Security Incident Response, proficiency in Python, and understanding of cloud architecture and security. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Microfocus Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Network & Security Engineer

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Kyndryl is seeking a bilingual F5 BIG-IP Specialist to ensure smooth operation of customers' IT infrastructure. The role involves managing traffic, diagnosing and resolving issues, and collaborating with cross-functional teams. The ideal candidate should have at least 5 years of experience in IT infrastructure management, strong hands-on experience with F5 BIG-IP systems, and knowledge of traditional network devices. Fluency in Japanese and understanding of Japanese work culture are required. The role offers opportunities for growth, working with cutting-edge technologies, and contributing to innovative solutions.

ITSM Partner Solutions Lead, EMEA

Company: Atlassian

Location: Amsterdam, Netherlands / Remote

Posted Jan 23, 2025

Lead Protection & Control Engineer - Technical Application Engineering

Company: GE Vernova

Location: Remote

Posted Jan 23, 2025

The Consulting Application Engineer (CAE) - Protection and Control role involves providing expert consultant services in a presales and post sales environment for GE Grid Automation's Protection & Control product portfolio. Key responsibilities include guiding customers in planning and development of technical solutions, assisting with proposal development, and providing technical support during customer presentations and demonstrations. The role requires a Bachelor's Degree in Electrical Engineering, a minimum of 8 years of experience in power system protection and control, and excellent communication and presentation skills. The position is remote and located in the South (United States), with a base pay range of $98,400.00-$140,000.00 USD annual, plus a 10% variable incentive bonus.

Lead Test Systems Design Engineer - Avionics

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 23, 2025

GE Aerospace is seeking a Lead Test Systems Design Engineer - Avionics in Grand Rapids, MI. The role involves designing and developing automated test systems (ATEs) and test programs for electronic avionics assemblies. The ideal candidate should have a BS in Electrical Engineering, Computer Engineering, or Computer Science, with 5+ years of experience in Test Systems Design. They must possess circuit design capability for test equipment, strong communication skills, and the ability to lead development of test equipment through all project phases. The position offers a blend of onsite and hybrid work arrangements, with an extensive corporate relocation package available. The base pay range is $90,000-$130,000, with additional benefits including healthcare, retirement plans, and tuition assistance. GE Aerospace values innovation, diversity, and collaboration, offering opportunities to work on cutting-edge projects and contribute to the future of sustainable flight.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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