Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

(Associate) Medical Director - Neurology

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate will have an MD or equivalent degree, significant experience in the pharmaceutical industry, and strong medical knowledge. They should be fluent in English, understand the NDA submission process, and have experience with regulatory guidelines for adverse event reporting. The mission is to enable customers to make the world healthier, cleaner, and safer.

Sr Manager, Compliance

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a candidate to drive trade compliance excellence across the EMEA region. The role involves ensuring adherence to international trade laws and regulations, managing import/export personnel, and collaborating with various teams. The ideal candidate should have a Bachelor's degree or equivalent experience in global trade, supply chain, or logistics, with a strong understanding of project management principles. They must possess excellent organizational skills, the ability to work autonomously, and a collaborative management style. The role offers opportunities for professional growth and contributing to a mission-driven organization.

Squad Lead - Technical Lead

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Legal Operations Associate

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

GlossGenius is seeking a Legal Operations Manager to manage business operations for the GlossGenius Legal Department. The role involves process design and improvement, vendor and contract management, and legal technology implementation. The ideal candidate will have 3+ years of experience in legal, compliance, or finance operations, with a focus on detail and process. They will report to the Senior Counsel and work closely with other departments. The role offers a competitive salary, benefits, and opportunities for professional development. GlossGenius is committed to creating an inclusive workplace.

CRA I/II - SR CRA I/II

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Clinical Monitor with a Bachelor's degree in a life sciences field or equivalent. The role involves monitoring investigator sites, ensuring protocol and regulatory compliance, and managing required documentation. Key responsibilities include conducting remote or on-site visits, assessing data accuracy, and maintaining regular contact with sites. The successful candidate will also participate in investigator meetings, initiate clinical trial sites, and ensure study systems are complete and accurate. The position offers competitive remuneration, healthcare benefits, and opportunities for career growth in an innovative company culture.

Product Owner Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Product Owner Specialist role involves driving a product management team to deliver high-quality solutions in AI, application development, and data engineering. This position requires strong communication skills, understanding of product development processes, and ability to work collaboratively with cross-functional teams. Key responsibilities include developing product documentation, conducting market research, coordinating product testing, and gathering customer feedback. Preferred qualifications include a degree in a relevant field, experience with data analysis, and familiarity with product management tools.

Data & AI Senior Consultant (m/f/d)

Company: Kyndryl

Location: Zurich, Switzerland / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Data & AI Senior Consultant to drive transformative power of data & AI, collaborating with customers to envision and conceptualize strategic applications. The role involves unleashing AI technology potential, leading workshops, and crafting ingenious approaches to design, build, deploy, and govern complex AI models. The ideal candidate should have 7+ years of AI and Data consulting experience, excellent communication skills, and a growth mindset. Kyndryl offers unlimited opportunities for learning, training, and career growth, fostering a diverse and inclusive work environment.

Principal Data Engineer

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Atlassian is seeking a Principal Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building and maintaining the data lake, managing big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have extensive experience in data engineering, tech leading, and driving complex efforts. They should be comfortable working in a fast-paced environment, transforming vague requirements into solid solutions, and solving challenging problems. The role offers competitive compensation and a variety of perks and benefits. Atlassian values diversity and inclusion, ensuring all team members' perspectives are incorporated into its products and culture.

Principal Product Manager - Solido Custom IC - Remote USA*

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

Siemens Digital Industries Software is seeking a Principal Product Manager for their Solido Custom IC division. The role involves managing a team of product managers, delivering value to market segments, and driving product success through collaboration with R&D and product engineering. Key responsibilities include maximizing product revenue, defining market requirements, and developing product roadmaps. The ideal candidate should have 7+ years of experience in EDA or semiconductor engineering, a Bachelor's degree in engineering, and strong communication skills. Siemens offers flexibility, competitive benefits, and a diverse work environment.

Biotech Business Development Sales Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a strategic Biotech Sales Leader with extensive industry experience. The ideal candidate will have a proven track record in sales leadership, cross-selling, and handling complex deal structures. They will develop and execute business development strategies to drive sales growth in the Biotech market segment. The role involves working cross-functionally with business unit leaders, subject matter experts, and strategic relationship managers to provide an elite customer experience. The candidate should have strong communication skills, a customer-centric approach, and a continuous improvement mentality. They will lead and manage sophisticated deal structuring and negotiation processes, and coordinate senior-level executive and customer meetings.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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