Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Researcher, People Insights

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Senior Application Development Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Atlassian offers flexible work arrangements, allowing employees to choose their work environment. The role involves leading run-the-business operations, projects, and partnering with engineering teams for company-wide initiatives. Key responsibilities include maximizing Oracle Fusion Cloud features, implementing automation and low-code/no-code tools, maintaining a best-of-breed SaaS ecosystem, and collaborating with diverse teams. The ideal candidate should have extensive experience in Oracle Fusion Cloud, SaaS systems, automation, and a strong understanding of application development in large organizations.

Credit and Collections Analyst

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Credit and Collections Analyst. The role involves managing customer credit limits, resolving outstanding receivables, and establishing credit and collections policies. The analyst will oversee collections, credit processes, and financial transactions, ensuring accuracy in customer data and AR balances. They will also engage with customers, sales, and finance to resolve collection issues, and provide operational support for outsourced collections. The ideal candidate should have 5+ years of finance or collections experience, a bachelor's degree in finance, accounting, or business administration, and preferably a CBA/CBF certification. Bilingual (Spanish/English) and Oracle skills are desirable. Equinix is an equal opportunity employer committed to diversity and inclusion.

Senior Product Manager, Platform- Capital One Software

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 23, 2025

Capital One Software is seeking a Senior Product Manager to contribute to and deliver strategic agenda for core Platform products. The role involves driving product vision into development teams, translating vision into delivery objectives, and providing customer-informed guidance. The ideal candidate should have a strong technical background, be curious, and stay updated with emerging trends. They should also have experience in Agile product management and understanding of iterative software delivery.

Senior Customer Success Manager

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Customer Success Manager. This role involves working closely with customers to understand their unique challenges, customizing Samsara for their needs, and becoming their long-term partner. The ideal candidate should have 2-5 years of experience in Customer Success, account management, or consulting, preferably with SaaS experience. They should be solutions-oriented, passionate, and thrive in a fast-paced environment. The role offers the opportunity to impact industries that run our world, with a focus on safety, efficiency, and sustainability. Samsara values diversity and offers a competitive total compensation package along with flexible working options.

Principal Customer Success Manager

Company: Autodesk

Location: Stockholm, Sweden / Remote

Posted Jan 23, 2025

Autodesk is seeking a Customer Success Manager (CSM) to drive customer value realization from Enterprise Business Agreements. The CSM will lead post-sale account management, program execution, and ensure great customer experience. Key responsibilities include accelerating solution adoption, establishing success criteria, developing strategic roadmaps, and collaborating with internal experts. The ideal candidate will have deep customer-facing experience, strong empathy, passion for revenue growth, and excellent communication skills. Autodesk values a culture of belonging and offers competitive compensation packages.

Product Manager - Conversion ML

Company: Liftoff

Location: Redwood City, CA / Remote

Posted Jan 23, 2025

Compliance Analyst I

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm is hiring for a Financial Crimes Analyst position, offering a competitive salary and comprehensive benefits. The role involves ensuring compliance with BSA/AML, Sanctions, and KYC regulations, working with analytical tools, and collaborating with cross-functional teams. Affirm values transparency, technology, and improving consumer credit products. The company is remote-first, with flexible work arrangements and a focus on inclusivity.

Compliance Operations Specialist 1

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Twilio is seeking a Compliance Operations Specialist L1 to monitor Twilio product usage, ensuring legal, compliant, and wanted traffic. The role involves investigating cases, identifying bad actors, and recommending preventative solutions. The ideal candidate has 1-2 years of fraud, abuse, or compliance experience in ecommerce, FinTech, or telecommunications. They should be detail-oriented, empathetic, and comfortable working with customers and carriers. The position is remotely based in India, specifically in Karnataka, Telangana, Tamil Nadu, Maharashtra, and Delhi.

Staff Applied Scientist

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Staff Applied Scientist for a remote role in the US or Canada, excluding the San Francisco Bay Area and NYC Metro Area. The role involves leading design and implementation of critical AI product initiatives, working with petabyte-scale data, and partnering across business units. The ideal candidate should have a Masters or PhD in Computer Science, 5+ years of experience as a Scientist or Machine Learning Engineer, and proficiency in Python and Spark. Samsara offers competitive compensation, benefits, and a flexible working model.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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