Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

PhD Data Partner - Computer Science - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

TELUS Digital AI is seeking a PhD Data Partner with a strong background in Computer Science for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. The ideal candidate should have excellent English writing skills, a completed PhD, and pass a subject-specific qualification exam. The pay rate ranges from $30 - $50 USD per hour, with potential for higher rates for PhDs. TELUS Digital AI is committed to diversity and inclusion, offering equal opportunities to all qualified applicants.

Enterprise Account Executive - Healthcare

Company: Alteryx

Location: Remote

Posted Jan 23, 2025

Alteryx is seeking high-performing, innovative individuals who value inclusivity and are looking for a culture that empowers authenticity. The Account Executive role involves driving analytic-lead digital transformation, prospecting, qualifying, and closing opportunities with C-suite executives. The successful candidate will curate trusted advisor-level relationships, establish Alteryx as the preferred analytics platform, and create new business opportunities. Key responsibilities include named account prospecting, building relationships, articulating value, effective account coordination, driving sales strategy, demonstrating Alteryx proficiency, and building trust. Qualifications include a minimum of 7 years of quota-carrying sales experience, extensive domain experience in the UK Health Sector, and exceptional time and people management skills. Alteryx supports a growth mindset and encourages applications from diverse backgrounds.

Audio Data Collection Project - Cantonese

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

TELUS International is seeking participants for a Cantonese language audio data collection project. The task involves recording around 250 utterances in Cantonese using an Android mobile phone, following specific instructions. The project, which can be completed remotely, is expected to take 1 to 1.5 hours. Successful completion, with QA passed recordings, will result in a payment of 15 USD. Requirements include being 18+, a native Cantonese speaker located in Taiwan, fluent in English, having a stable internet connection, and a quiet environment for recording. The project duration is from October 2024 to January 2025.

Senior Reverse Engineer

Company: Automattic

Location: Remote

Posted Jan 23, 2025

As a Senior Reverse Engineer at Beeper, you'll lead efforts to reverse engineer and connect diverse messaging platforms, directly impacting millions of users. This role involves analyzing and reverse-engineering messaging applications, designing and implementing bridges, and collaborating with a team of talented engineers. The position offers the chance to work with cutting-edge technology, contribute to open-source ecosystems, and enjoy a fully-remote work environment with a competitive salary range of $70,000-$170,000 USD.

Technical Lead I

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

Director, HR Service Center Leader

Company: Kyndryl

Location: Budapest, Hungary / Remote

Posted Jan 23, 2025

Kyndryl is seeking an experienced HR Shared Service Center Leader to oversee day-to-day operations, develop HR strategies, and ensure compliance with company policies. The role involves managing HR service delivery processes, driving transformation, and providing coaching to team members. The ideal candidate will have a growth mindset, customer focus, and strong interpersonal skills. Kyndryl offers a competitive salary, professional growth opportunities, and a dynamic work environment.

Systems Programming

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Systems Programmer to shape the foundation of mission-critical technology systems. The role involves developing, testing, and maintaining software for computer operating systems, hardware, and systems software. The candidate will ensure system security, work with other IT professionals to implement cutting-edge technology, and provide technical guidance to teams. The ideal candidate has 3 years of experience in programming languages like Java, Python, C, C++, and proficiency in operating systems (Linux, UNIX, or z/OS). Kyndryl values diversity, inclusivity, and offers opportunities for career growth, including hands-on experience, learning opportunities, and certification in major hyperscaler platforms.

Customer Success Manager, Mid-Market (US Southeast)

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

The job posting is for a Customer Success Manager (CSM) role at Abnormal Security, a remote position based in the US Southeast region. The ideal candidate should have 2+ years of CSM experience and 5+ years in an enterprise SaaS product support environment. Key responsibilities include serving as the 'voice of the customer', delivering business reviews, increasing customer adoption of platform features, maintaining product knowledge, building strategic relationships, planning account success, collaborating cross-functionally, and managing risks. The role requires strong analytical skills, excellent communication abilities, and technical troubleshooting skills. A Bachelor's degree in a relevant field or equivalent experience is required.

Technology Consultant - SecOps

Company: ServiceNow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior Technical Consultant. The role involves configuring the ServiceNow Platform to achieve customer outcomes, designing and delivering solutions, and providing oversight of code development. The ideal candidate should have 8+ years of professional services experience, industry domain expertise, and ServiceNow certifications. The company values inclusivity and diversity, offering flexible work arrangements. The position is part of a company that is transforming how we work with AI-enhanced technology.

Licensed Client Solutions Specialist - Advanced Services - PNC Investments

Company: PNC

Location: Remote

Posted Jan 23, 2025

PNC is seeking a Licensed individual to provide sales, service, and execution support for new and ongoing client relationships within the Internal Services Group (ISG) of the PNC Investment Center. The role involves gathering required documentation, preparing and verifying documents, and ensuring compliance with standard regulations. The candidate will act as a point of contact for clients and service partners, handling complex client implementation and servicing issues. They will also initiate, update, and verify client details in relevant systems, and provide reports as needed. The position requires skills in account management, client counseling, and sales operations, with a preference for competitive advantages, go-to-market strategies, influencing skills, negotiation, relationship building, and problem management. PNC offers comprehensive benefits including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more.

Microsoft Senior Implementation Analyst(Hybrid) - SP or RJ

Company: Equinix, Inc

Location: São Paulo, Brazil / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Implementation Analyst with expertise in Microsoft technologies. The role involves implementing and configuring Microsoft services, leading technical implementations, and collaborating with clients. The ideal candidate should have experience in IT implementation, particularly with complex Microsoft-based projects in data centers or enterprise environments. They should be proficient in Active Directory, DNS, DHCP, Group Policy, SQL Server, Hyper-V, and IIS. Advanced English skills are mandatory, with basic to intermediate Spanish being a plus. Equinix is committed to diversity and equal employment opportunities.

Senior Director, Asset Management, Americas

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Director of Asset Management for the Americas. The role involves managing assets, ensuring financial performance, leading investor relations, and handling customer deals. The candidate must have extensive experience in cross-functional product operations, finance, or revenue operations within a large-scale organization. Key responsibilities include understanding JV documents, preparing investor materials, chairing investor meetings, and driving fiscal performance improvements. The ideal candidate should possess excellent communication skills, strategic thinking, and the ability to work in a fast-paced environment. The targeted pay range for this position in San Francisco, CA is $179,000 to $304,000 per year.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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