Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Sr. Partner Solutions Architect

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Atlassian is seeking an experienced Sr. Partner Solutions Architect to drive Partner Solutions strategy, capabilities, practice development, and channel growth. The role involves partnering with Global and Regional System Integrators, developing strategic solution plans, driving business-centric solution activation plans, collaborating on solution design, leading global practice development, providing strategic leadership, delivering enablement and thought leadership, leading solution workshops, and championing thought leadership initiatives. The ideal candidate should have 8+ years of experience in product, consulting, and sales, with a strong understanding of Cloud Native Platforms and familiarity with the Atlassian Platform. They should have expertise in solution design & pre-sales, experience with partners, consultative selling & business insight, effective communication skills, continuous learning, and a results-driven mindset.

Oracle Database Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Enterprise Account Executive - France

Company: Pluralsight

Location: Dublin, Ireland / Remote

Posted Jan 23, 2025

Pluralsight is seeking an Account Executive for the French-speaking regions, responsible for revenue expansion and customer success. The role involves managing the full sales cycle, building trust-based relationships with senior-level sales professionals, and educating customers on Pluralsight's value. Preferable candidates have SaaS sales experience, fluency in French and English, and a proven track record selling to C-Suite personas. Pluralsight offers a mission-driven culture, commitment to diversity, and comprehensive benefits. The role may require occasional travel to the company's Utah headquarters.

Principal Technical Consultant - Customer Workflows

Company: ServiceNow

Location: Frankfurt, Germany / Remote

Posted Jan 23, 2025

Director, Senior SAP Sales Specialist

Company: Kyndryl

Location: Hattersheim am Main, Germany / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Director, Senior SAP Sales Specialist to drive sales of transformational SAP services, resulting in recurring annual managed services business. The role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes. The ideal candidate will have a Bachelor's degree in business, IT, or a related field, and at least 10 years of successful sales experience in the SAP product and services space. They should possess deep knowledge of SAP platform and solutions, strong leadership and stakeholder management skills, and excellent communication and negotiation skills. The role offers opportunities for career growth, hands-on experience, and learning opportunities.

Product Manager

Company: Q-Centrix

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Q-Centrix, the largest provider of clinical data management solutions to acute care hospitals, is seeking a product manager. The role involves owning a piece of the product roadmap, leading a team, and collaborating with engineering. Essential functions include managing timelines, resources, and blockers, establishing metrics, and understanding business objectives and user feedback. The ideal candidate has 3+ years of product management and technology development experience, strong communication skills, and problem-solving abilities. Healthcare industry experience is preferred. Q-Centrix offers a competitive salary, robust benefits, and a supportive work environment.

(Associate) Medical Director - Neurology

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate will have an MD or equivalent degree, significant experience in the pharmaceutical industry, and strong medical knowledge. They should be fluent in English, understand the NDA submission process, and have experience with regulatory guidelines for adverse event reporting. The mission is to enable customers to make the world healthier, cleaner, and safer.

Account Manager

Company: eMoney

Location: Remote

Posted Jan 23, 2025

The Account Manager role involves overseeing sales, retention, and subscription renewals within a specified territory, primarily focusing on existing eMoney users. Key responsibilities include driving subscription renewals and sales activities to meet established targets, strategically pursuing sales opportunities, and maintaining a high retention rate of existing accounts. The role requires 1-3 years of sales experience, excellent communication and negotiation skills, and the ability to work in an entrepreneurial environment. The salary range is $48,000 - $66,000, with additional benefits including a commission program, retirement contributions, health insurance, and paid time off.

(German) Senior Customer Success Manager (13-month contract)

Company: Hootsuite

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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