Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Software Engineer II

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking a software developer with 2+ years of experience in full stack technologies like Java, React, or TypeScript. The role involves building scalable front and back-end services, solving distributed systems problems, and working with modern cloud infrastructure (AWS, Kubernetes). The successful candidate will also participate in code reviews, mentor junior engineers, and collaborate with product management. Smartsheet offers competitive benefits including HSA, 401k match, flexible time off, and opportunities for professional growth. The company values diversity and inclusivity, encouraging applicants from all backgrounds.

Project Manager

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Security Engineer - Surface Coverage, Detection Engineering

Company: Meta

Location: Remote

Posted Jan 23, 2025

Meta is seeking a Security Engineer with extensive experience in threat modeling, TTP identification, and detection engineering. The role involves working with various teams to secure Meta's surfaces, including WhatsApp, Instagram, and Horizon Worlds. The engineer will collaborate with Software Engineers, Offensive Security Engineers, Product Managers, and Data Scientists/Engineers. Key responsibilities include influencing organizational vision, leading technical design, and mentoring the team. The ideal candidate should have 12+ years of experience in software or security engineering, a BS in Computer Science, and knowledge of Windows, MacOS, and Linux operating systems.

Area Business Manager, Albuquerque, NM

Company: Blueprint Medicines

Location: Albuquerque, NM / Remote

Posted Jan 23, 2025

Senior Solutions Architect II (Kubernetes Migrations Specialist)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

DigitalOcean is seeking a Senior Solutions Architect II specializing in Kubernetes Migration. The role involves leading complex migration projects, designing robust migration strategies, and implementing Kubernetes architectures. The ideal candidate should have extensive experience in cloud infrastructure, Kubernetes, and migration projects, along with strong communication skills. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Commercial Account Executive - India North (New Delhi)

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Mid-Market Account Executive for its Delhi-based remote position. The role involves acting as the primary point of contact for North India prospects, contributing to root cause analyses, and documenting sales processes. The ideal candidate should have 5+ years of mid-market sales experience, a strong understanding of GitLab and open-source software, and excellent communication and negotiation skills. GitLab values transparency, sharing, efficiency, and collaboration, offering flexible work hours and the opportunity to work on a product used by many. The company is committed to diversity and equality, with a focus on results rather than long hours.

Senior Security GRC Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Staff Product Manager, Reddit Profiles

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit Pro team is seeking a Staff Product Manager for Reddit Profiles. The role involves redefining user presence on Reddit, creating a holistic strategy for self-expression, storytelling, and reputation-building. The manager will lead development of tools for customizing profiles, collaborate with the Reddit Pro team to support businesses, and prioritize user safety and privacy. Qualifications include 8+ years of Product Management experience, proven track record in building product vision, and strong analytical skills. Benefits include comprehensive healthcare, 401k matching, and flexible vacation.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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