Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Product Manager

Company: HERE

Location: Remote

Posted Jan 23, 2025

The role involves driving product strategy for HERE's innovative electric vehicle charging solutions, developing insights and trends on market opportunities, and aligning them with the company's holistic business and competitive landscape. The individual will own build/buy/partner decisions, establish KPIs for business growth, and lead the ideation, validation, and development of new product concepts. They will conduct market research, collaborate with cross-functional teams, and ensure high levels of customer satisfaction and loyalty. The ideal candidate should have a BS or MS in computer science or engineering, significant work experience in product management, and strong communication skills.

Sênior Natural/ADABAS Application Programming

Company: Kyndryl

Location: Hortolândia, Brazil / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Systems Programmer to shape the foundation of mission-critical technology systems. The role involves developing, testing, and maintaining software for computer operating systems, hardware, and systems software. The successful candidate will ensure system security, collaborate with IT professionals to implement cutting-edge technology, and provide technical guidance to teams. They may also lead departments on a national or international level, influencing technology landscape globally. Kyndryl values diversity, inclusivity, and offers opportunities for career growth, including hands-on experience, learning opportunities, and hyperscaler platform certifications.

Client Success Lead - Travel & Ticket Marketplaces

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm is seeking a Client Success professional with B2B experience, preferably in online ticket marketplaces or travel industry. The role involves leading key accounts, implementing proactive client management strategies, analyzing merchant performance, and collaborating cross-functionally. The position offers a competitive pay package, including base pay, sales incentives, and comprehensive benefits. Affirm is a remote-first company with a focus on inclusivity and diversity.

Audience Editor

Company: GANNETT

Location: Remote

Posted Jan 23, 2025

Gannett is hiring a journalist to focus on expanding their user base across local network sites. The role involves collaborating with newsrooms, maximizing existing platforms, and reaching new audiences. The successful candidate will be part of a team of audience specialists, responsible for building brand awareness and loyalty. Key responsibilities include content creation and optimization, newsletter management, audience engagement, strategic planning, and performance metrics monitoring. Qualifications include proven experience in content strategy, strong leadership skills, excellent communication, familiarity with CMS, and the ability to analyze performance metrics.

Senior Software Engineer, Android (Affirm Money Account)

Company: Affirm

Location: Remote

Posted Jan 23, 2025

Affirm, a company revolutionizing credit with transparency and flexibility, is seeking a Senior Android Engineer. The role involves leading a team, collaborating with product management, design, and analytics, and fostering a culture of quality and ownership. The ideal candidate has 5+ years of Android development experience, proficiency in Kotlin and React Native, and a track record of defining technical plans for significant features. Affirm offers competitive compensation, comprehensive benefits, and a remote-first culture.

Commercial Account Executive, Segment

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Twilio is seeking a Commercial Account Executive for Segment Sales, focusing on selling Segment's Customer Data Platform into an $80Bn TAM. The role involves building upon the growth of Segment Mid-Market clients, leading sales cycles, and partnering with cross-functional teams. The ideal candidate has 5+ years of experience in a closing role at a SaaS provider, excellent communication skills, and the ability to thrive in an evolving work environment. The position is remote but based in the United Kingdom, with potential travel for team meetings and client interactions. Twilio offers competitive pay, generous time-off, and a supportive work culture.

Customer Support Agent - German Speaker

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a fluent Dutch, English, and/or German speaker for a Customer Support Agent role in Warsaw. The role involves providing tier two support via email, phone, or live chat, handling complex customer issues, and contributing to process improvement. The company offers a dynamic, international environment, opportunities for professional growth, and a competitive benefits package.

Field Access Manager, Northeast

Company: Blueprint Medicines

Location: Newark, NJ / Remote

Posted Jan 23, 2025

Blueprint Medicines is seeking a Field Access Manager for roles in Boston, MA; New York, NY; Newark, NJ; Philadelphia, PA. This critical, customer-facing role involves educating healthcare professionals on securing coverage, navigating payer requirements, and accessing patient support programs. The manager will also handle case management for escalated patient cases and maintain account management, focusing on improving patient access. The role requires a Bachelor's degree, 7+ years of pharmaceutical/biotech experience, and a proven track record in securing patient access. Benefits include a competitive salary, bonuses, equity grants, and comprehensive health benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages