Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Staff Software Engineer - Product Security

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Staff Software Engineer for its Product Security team. The role involves leading organization-wide projects to improve security and compliance, delivering impact by solving complex security problems, and influencing the vision and roadmap for security and compliance. The ideal candidate should have deep expertise in authentication and authorization, 12+ years of software design and development experience, and a growth mindset. Samsara offers competitive compensation, benefits, and a flexible working model.

Senior Consult Partner, Public Sector

Company: Kyndryl

Location: Rome, Italy / Remote

Posted Jan 22, 2025

Kyndryl, a leading technology company, is seeking a Consult Partner with extensive experience in client engagement and relationship management at the CXO level. The role involves driving profitable growth, leading complex consulting engagements, and fostering talent development. The ideal candidate should possess a growth mindset, be customer-focused, and have a deep understanding of industry trends and technology solutions. Public Sector and Transportation industry expertise, along with a strong personal brand and presence in the industry, are highly valued. Kyndryl promotes a culture of inclusivity and offers comprehensive benefits and learning programs.

Senior Director of Product Marketing

Company: Wunderkind

Location: New York, NY / Remote

Posted Jan 22, 2025

Wunderkind is hiring for a Senior Director of Product Marketing position. The role involves strategic leadership, go-to-market strategy development, customer insights, messaging & positioning, team leadership, and performance measurement. The ideal candidate should have 10+ years of product marketing experience, with at least 3 years in a leadership role, and a strong background in performance marketing, personalization, or eCommerce. The base salary range is $175,000- $215,000.

Senior Manager, Data Science

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Associate Director, SAP Sales Specialist

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 22, 2025

Kyndryl is seeking an Associate Director, SAP Sales Specialist to drive sales of transformational SAP services, resulting in recurring annual managed services business. The role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes. The SAP Sales Specialist will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth. Key responsibilities include business development, customer management, customer engagements, financial acumen, and collaboration. The ideal candidate will have a Bachelor's degree in business, IT, or a related field, extensive sales experience in the SAP product and services space, deep knowledge of SAP platform and solutions, strong leadership and stakeholder management skills, and excellent communication skills.

Technical Account Manager- High Tech

Company: Ansys

Location: San Diego, CA / Remote

Posted Jan 22, 2025

Fraud Prevention Manager

Company: Kafene

Location: Remote

Posted Jan 22, 2025

Backend Software Engineer

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 22, 2025

Atlassian is seeking a Backend Software Engineer for a fully remote role based in Poland. The ideal candidate will have 4+ years of experience in building and developing backend applications, proficiency in modern object-oriented programming languages, and knowledge of cloud architecture patterns. The role involves building and shipping features, collaborating with a team of experienced engineers, and participating in Agile software development. Atlassian offers a variety of perks and benefits, and is committed to fostering a diverse and inclusive work environment.

Principal Field Service Specialist

Company: Waters

Location: Albany, NY / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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