Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Inżynier budowy (branża elektryczna) - Ustka

Company: Hitachi Energy

Location: Remote

Posted Jan 22, 2025

Hitachi Energy Poland is currently seeking a construction engineer to support their construction manager on an electrical industry project in Ustka (investment site), with the regional office in Gdańsk. They are looking for an ambitious individual with engineering education in construction and a desire to grow in the energy sector. The role involves daily tasks related to project management, including supervising construction work, coordinating with subcontractors, and reporting progress. Joining the team offers valuable experience in the energy sector and international work environment, along with opportunities for further professional development and involvement in interesting projects.

PhD Data Partner - Economics - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS Digital AI is seeking a PhD Data Partner in Economics for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. Key requirements include a completed PhD in Economics, strong English writing skills, and the ability to explain complex concepts concisely. The pay rate ranges from $30 - $50 USD per hour, varying based on expertise, skills assessment, location, project need, and other factors. TELUS Digital AI is committed to creating a diverse and inclusive community.

Sr. Enterprise CSM

Company: Cobalt

Location: Remote

Posted Jan 22, 2025

Cobalt, a remote-first company founded in 2013, is seeking a Customer Success Manager with 3-5 years of experience. The role involves managing client relationships, driving growth, and ensuring customer satisfaction. The ideal candidate should have a commercial mindset, project management skills, and experience with Salesforce. Cobalt offers competitive compensation, benefits, and a flexible work environment. The company is committed to diversity, inclusion, and equal opportunity employment.

Lead Infrastructure Specialist

Company: Kyndryl

Location: Osaka, Japan / Remote

Posted Jan 22, 2025

Sr Chemistry Account Manager

Company: Waters

Location: Golden, CO / Remote

Posted Jan 22, 2025

Waters Corporation is seeking a Chemistry and Consumables Sales Specialist for the Denver and Salt Lake City metro areas. The role involves selling Waters' chemistry product lines, including HPLC, UPLC, LC/MS, and SFC columns, and consumables. The ideal candidate should have a BS/BA in chemistry or a related field, at least 3 years of LC and/or LC/MS experience, and strong sales, communication, and presentation skills. Responsibilities include meeting sales targets, maintaining customer satisfaction, and developing a territorial business plan. The base pay ranges from $92,000 to $122,500 per year.

Senior Principal Software Engineer, Analytics Platform

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian India is seeking a Senior Principal Software Engineer for the Analytics Platform team. The role involves envisioning, building, and evolving cutting-edge platform capabilities for handling massive volumes of analytical data. The successful candidate will leverage expertise in big data technologies and cloud platforms to address complex challenges. They will collaborate with partner teams, own key OKRs, and champion best practices for scalability, reliability, and performance. The role requires strong technical expertise, experience in building large-scale distributed systems, and a focus on business outcomes. Atlassian values diversity and offers comprehensive perks and benefits.

Manager, Customer Reconciliation Team

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 22, 2025

IT Product Owner - Custom Solutions

Company: Hitachi Energy

Location: Krakow, Poland / Remote

Posted Jan 22, 2025

Project Finance Agency Services Account Manager - Vice President

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 22, 2025

Deutsche Bank is seeking a Project Finance Agency Services Account Manager, also known as a Vice President, for their New York office. The role involves managing a diverse portfolio of project finance/structured finance transactions, acting as an administrative agent, and ensuring transactional compliance. Key responsibilities include managing a wide range of transactions, identifying and transferring trust and agency funds, monitoring borrower compliance, and leading interactions with various stakeholders. The ideal candidate will have a Bachelor's degree in business, relevant experience in Project Finance and/or Corporate Trust, and proficiency with software like Outlook, Excel, and PowerPoint. Deutsche Bank offers a diverse and inclusive environment, competitive compensation, and a hybrid working model.

Suitability Principal - Elite Services

Company: MassMutual

Location: Springfield, MA / Remote

Posted Jan 22, 2025

The job posting is for a Suitability Principal role within MML Investors Services (MMLIS) Elite Services Team. The role involves conducting back-office reviews, firm-acceptance of new and existing business, and suitability reviews for accounts. The team provides white-glove support to top-tier wealth management advisors, handling new business, post-new account functions, and operational support. Key responsibilities include reviewing trading activity, determining root causes of issues, and providing solutions independently. The ideal candidate should have 4+ years of MMLIS experience, industry experience, and a strong understanding of platforms and systems. They should possess excellent communication skills, problem-solving abilities, and a high degree of ownership. The role offers opportunities for growth, mentorship, and networking within MassMutual.

Key Account Executive

Company: Surescripts

Location: Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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