Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Manager, Revenue Operations

Company: EVERFI

Location: Remote

Posted Jan 22, 2025

EVERFI, a global tech company, specializes in social impact education addressing societal issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners. Recognized as a World's Most Innovative Company by Fast Company and featured on Fortune Magazine's Impact 20 List, EVERFI is backed by notable investors including Jeff Bezos and Eric Schmidt. The Senior Manager, Revenue Operations optimizes sales processes, maintains cross-functional alignments, and improves sales performance. Responsibilities include analyzing sales metrics, ensuring CRM data accuracy, driving team adoption of CRM, and identifying business risks. Required skills include a finance/accounting degree, 4-5 years of Sales Operations experience, Salesforce expertise, and strong analytical skills.

Manufacturing Engineer

Company: GE Vernova

Location: Cần Giờ, Vietnam / Remote

Posted Jan 22, 2025

This job description outlines a Manufacturing Engineering role that involves executing standard operational tasks, broadening technical knowledge, and contributing to team and company goals. The role requires a basic experience in Manufacturing & Manufacturing Engineering, comparable to a Bachelor's degree or relevant experience. Key responsibilities include executing tactical tasks, supporting policy/strategy, and potentially leading a junior team. Strong communication skills are desired, along with the ability to document, plan, and execute programs. The position is remote and does not offer relocation assistance.

Vice President, Enterprise New Business (FCN)

Company: EVERFI

Location: Remote

Posted Jan 22, 2025

EVERFI, a global technology company, is recognized for its social impact through education, addressing issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners worldwide. The company's innovative approach has earned it spots on Fast Company's World's Most Innovative Companies list and Fortune's Impact 20 List. EVERFI is seeking a Vice President of Enterprise New Business to drive business development, build new client relationships, and acquire new logos. The role involves educating institutional leaders about EVERFI's solutions and driving value in large organizations, particularly focusing on the Financial Capability Network product offerings. The ideal candidate should have a Bachelor's degree, preferably an MBA, and at least 7 years of experience in selling e-learning or SaaS solutions to large corporations. They must possess strong business acumen, excellent communication skills, and the ability to navigate cross-functional teams.

Senior Manager, Sales Operations

Company: EVERFI

Location: Remote

Posted Jan 22, 2025

EVERFI, a global tech company, is recognized for its social impact through education, addressing issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners. The company was named to Fortune's Impact 20 List and GSV EdTech 150. Notable investors include Jeff Bezos and Eric Schmidt. The Senior Manager, Sales Operations role involves optimizing sales processes, maintaining strong alignments, and overseeing sales performance. Responsibilities include preparing and evaluating sales process metrics, auditing CRM data, driving team adoption of CRM, and identifying business risks. Required skills include a Bachelor's degree, 4-5 years of Sales Operations experience, expertise in Salesforce.com, and strong analytical skills.

Senior Software Engineer, CDS - Member Healthcare Journey

Company: Grand Rounds Health

Location: Remote

Posted Jan 22, 2025

Included Health, a healthcare company, is seeking a Senior Software Engineer / Technical Lead. The role involves driving impactful projects for the Member Healthcare Journey team, focusing on clinical data APIs and models. The engineer will establish and advance the roadmap for a new internal Clinical Data API, aiming to provide an aggregated view of a member's healthcare journey. Success is defined by high personal output, effective communication, and mentoring engineers. The company values stellar engineering leadership, critical thinking, and influence, with a tech stack including Go, Python, Django, GraphQL, HL7 FHIR, and more.

General Application

Company: Intradiem

Location: Remote

Posted Jan 22, 2025

Staff IT Systems Engineer

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is seeking a Staff IT Systems Engineer to join their team. The role involves designing, integrating, automating, and managing corporate IT systems, including Google, Okta, Active Directory, Slack, Zoom, etc. The engineer will partner with various teams to assess technical details, diagnose complex issues, and communicate with leadership. Key responsibilities include implementing and integrating enterprise SaaS platforms, assisting in product rollouts, working closely with other engineering teams, ensuring compliance with IT policies, and maintaining documentation. Procore is looking for candidates with a Bachelor's Degree in Computer Science or related field, 8+ years of IT experience, hands-on experience with Enterprise SaaS platforms, automation skills, and strong team collaboration abilities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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