Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Principal Technical Consultant - CSM

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 22, 2025

Card Program Administrator

Company: Autodesk

Location: Remote

Posted Jan 22, 2025

Autodesk is seeking a customer-focused Corporate Card Administrator for the AMER T&E card program. The role involves managing card-related operations, strategic initiatives, and supporting additional departmental needs. Responsibilities include reviewing processes for efficiencies, overseeing M&A card activities, assisting with Concur expense reporting, and providing training on expenses and corporate cards. The ideal candidate should have strong business, customer service, and communication skills, with experience in card administration and knowledge of SAP Concur Expense. Autodesk values innovation, customer service, and a culture of belonging.

Social Ambassador - Remote

Company: Numerade

Location: Remote

Posted Jan 22, 2025

Numerade, a venture-backed startup since 2019, is seeking high school or college students with a passion for education and STEM to join its Social Ambassador Program. The program offers compensation for creating engaging UGC content, promoting Numerade's features, and earning real-world experience. Top-performing ambassadors can unlock internships and exclusive rewards. Numerade, recognized as one of the best 150 Edtech companies worldwide, aims to become the leading edtech learning platform.

Service Coordination

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Service Coordinator to manage IT services, ensuring timely resolution of customer issues and maintaining constant communication. The role involves coordinating service requests, documenting procedures, and monitoring SLAs. The ideal candidate should have at least 5 years of IT experience, expertise in incident, problem, and change management, and strong customer service skills. Kyndryl offers opportunities for career growth, diverse work environment, and comprehensive benefits.

Data Analyst, Operations & Fulfillment

Company: hims & hers

Location: Remote

Posted Jan 22, 2025

Hims & Hers Health, Inc. is seeking a Data Analyst for Operations Analytics. The role involves leveraging analytics to optimize business processes, uncover insights, and enhance efficiency. The analyst will work closely with cross-functional teams to analyze operational performance, identify trends, and develop actionable recommendations. Key responsibilities include owning the accuracy of downstream operational data, designing and maintaining dashboards, performing in-depth analysis, and communicating findings effectively. The ideal candidate should have 5-8 years of experience in data analysis, proficiency in SQL, and strong skills in data visualization and storytelling. Preferred qualifications include a degree in Mathematics, Statistics, or Data Analytics, and experience with healthcare or two-sided marketplace data.

Senior Software Engineer - Dataviz Core

Company: Datadog

Location: Paris, France / Remote

Posted Jan 22, 2025

Datadog is seeking a software engineer for the Data Visualization Team. The role involves creating high-scale, interactive visualizations using tools like TypeScript, React, Canvas API, D3 utilities, and WebGL. The ideal candidate is a JavaScript and frontend specialist with experience in data structures, algorithms, profiling, and optimization. They should have a strong product sense, be excited by interactivity and large datasets, and have experience with data modeling. Datadog values a hybrid workplace culture, offering benefits like new hire stock equity, continuous professional development, and mental health benefits.

Financial Analyst Lead

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos is seeking a Financial Analyst Lead for its Digital Modernization Sector. The role involves working on a $2.5B NASA program with annual revenue exceeding $200M. Key responsibilities include accurate financial reporting, forecasting, managing financial risks, collaborating with program teams, and driving reporting process enhancements. The ideal candidate should have a Bachelor's degree in accounting, 4-8 years of experience, and advanced Excel skills. They must possess strong analytical skills, a positive attitude, and excellent communication abilities. US Citizenship is required, and the candidate should be able to obtain a Public Trust clearance.

Senior Manager, Software Engineering (Data Lake)

Company: Applied Systems

Location: Remote

Posted Jan 22, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking a Senior Manager Software Engineering for the Data Lake platform. The role involves leading a team of developers, collaborating with other leaders, and driving strategic leadership, platform development, operational excellence, and continuous improvement. The ideal candidate should have 8+ years of enterprise software creation experience, deep expertise in GCP services, Terraform, Kubernetes, data engineering, scripting, monitoring, and logging. The role offers competitive benefits, work-life balance, and opportunities for career growth.

Channel Manager - Network Security

Company: Arrow Electronics

Location: Remote

Posted Jan 22, 2025

Arrow Electronics is seeking a Channel Manager for Network & Security. The role involves growing established partnerships, developing new business, and engaging partners. Key responsibilities include proactively calling and engaging with partners, onboarding new partners, and conducting outside sales meetings. The ideal candidate should have a 4-year degree, at least 6+ years of customer-facing direct sales roles, experience selling in the Channel and Network & Security technologies, and strong SF.com proficiency. Arrow offers competitive compensation, benefits, and growth opportunities. The position is full-time and remote, with potential travel requirements.

Senior Internal Communications Manager - People

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Internal Communications professional for a remote role in the US. The role involves building and executing a strategic internal communications strategy, supporting the People team, and shaping the company culture. The ideal candidate should have 8+ years of Internal Communications experience, HR Comms expertise, and strong storytelling skills. They should be comfortable in a fast-paced, high-growth environment and be able to handle multiple projects. The role offers the opportunity to work with a high-caliber team, contribute to real-world impact, and grow professionally.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech East Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a minimum of 5 years of field sales or business development experience. Key responsibilities include developing and executing business development strategies, driving sales growth, and providing an elite customer experience. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00 and a comprehensive Total Rewards package, including health benefits, retirement programs, and paid time off.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages