Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Field CISO

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is seeking a Field CISO with 10+ years of cybersecurity experience, focusing on email and cloud security. The role involves serving as a trusted advisor to customer CISOs, driving thought leadership, providing feedback for product enhancement, collaborating with industry professionals, and creating tailored content. The ideal candidate should have a proven track record of engaging with C-level executives, understanding cybersecurity frameworks, and articulating complex technical concepts.

ICF Medical Writing Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an ICF Medical Writing Project Manager for a global role. The successful candidate will lead ambitious projects, collaborate with world-class teams, and ensure timely achievement of deliverables. Key responsibilities include developing project timelines, budgets, and forecasts, and ensuring compliance with quality processes. Required qualifications include a BS/BA in a scientific field with at least 2 years of relevant experience or an advanced degree with at least 1 year of experience. Proficient project management skills, solid planning abilities, and excellent communication skills are essential. The company offers a competitive salary, extensive benefits, and a flexible working culture.

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific's PPD division is seeking a Patient Recruitment & Engagement Lead. This role involves managing global Patient Recruitment strategies for drug trials, leading implementation of recruitment strategies, collaborating with clinical teams, maintaining compliance, and overseeing project financials. The ideal candidate should have a Bachelor's degree, previous patient recruitment experience, and strong leadership, project management, and communication skills. The position is home-based in the US, UK, Italy, France, or Spain, with a salary range of $100,000 - $140,000 USD. Thermo Fisher Scientific offers competitive benefits and a mission to make the world healthier, cleaner, and safer.

DERMS Requirements Solution Specialist

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

The job posting is for a DERMS Solution Specialist, a technical role focused on understanding emerging energy industry trends and their implications on utilities and clients. The role involves engaging with utility clients to understand their business needs related to DERs, collaborating with a team to provide input on solution architecture, and ensuring requirements traceability throughout the project lifecycle. The ideal candidate should have a bachelor's degree in engineering or a related field, 3+ years of electricity industry experience, and strong analysis and requirements management skills. Familiarity with Python, Java, and DB connectors is beneficial. The role also requires excellent communication skills, the ability to understand and analyze various approaches, and experience in configuring solutions to client needs. Cloud deployment experience and a genuine interest in new tools and technology are also valued.

Sr. Content Strategist

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is hiring a Sr Integrated Content Strategist. The role involves leading the development and management of comprehensive content strategies, aligning with priority personas, product innovations, and campaign objectives. The strategist will collaborate with cross-functional teams to create impactful content strategies, drive innovation, and monitor campaign performance. The ideal candidate should have 12+ years of experience in marketing, content strategy, or related roles within a B2B SaaS or technology environment, with a proven track record in designing multi-channel content strategies. The position offers a competitive base pay, equity, variable/incentive compensation, and benefits.

Connectivity Technologies & Ecosystems Manager

Company: Meta

Location: Remote

Posted Jan 22, 2025

Meta is seeking a Connectivity Technologies and Ecosystems Manager to enhance the efficiency and quality of experience of Meta products and services across CSP networks. The role involves working closely with Meta Network Infra team, industry partners, and CSPs to improve network performance, troubleshoot issues, and drive performance improvements. The ideal candidate should have extensive experience in telecom infrastructure areas, understanding of network architectures, and skills in driving multi-stakeholder industry collaboration. Meta offers competitive compensation and benefits, and is committed to equal employment opportunities.

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific's PPD division is seeking a Patient Recruitment & Engagement Lead. This role involves managing global Patient Recruitment strategies for drug trials, leading implementation of recruitment strategies, collaborating with clinical teams, maintaining compliance, and overseeing project financials. The ideal candidate should have a Bachelor's degree, previous patient recruitment experience, and strong leadership, project management, and communication skills. The position is home-based in the US, UK, Italy, France, or Spain, with a salary range of $100,000 - $140,000 USD. Thermo Fisher Scientific offers competitive benefits and a mission to make the world healthier, cleaner, and safer.

Senior Product Manager, Ads Marketplace

Company: Reddit

Location: Remote

Posted Jan 22, 2025

Reddit is seeking a Senior Product Manager for its Ads Marketplace team. The role involves leading the development and optimization of Reddit's ad marketplace, focusing on areas like real-time auctions, supply optimization, and pricing. The ideal candidate will have 3-4+ years of Product Management experience, strong background in online advertising, and ML experience. They will collaborate with cross-functional teams, make data-driven decisions, and shape Reddit's growth strategy. The opportunity offers significant impact, ownership, innovation, and growth potential, along with competitive salary, equity, and comprehensive benefits.

Director, Digital Sales Executive (9823)

Company: Coupa

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of spend data. The company empowers businesses to make smarter, more profitable decisions, improving operating margins. Coupa values a collaborative culture, innovation, and global impact. The role of a Digital Sales Executive involves new business development, account development, lead generation, and partnering with the field sales force. The ideal candidate should have a proven track record in lead generation, CXO level sales experience, and excellent interpersonal skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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