Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Advisory Solution Consultant, ServiceNow.org, Nonprofit Industry

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves guiding revenue for products, leading discovery workshops, providing product demonstrations, and collaborating with product management. The company values inclusivity and offers an accessible, flexible work environment. Qualifications include proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary.

Principal Software Engineer

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote work, and a competitive compensation package with a higher than typical market range. The company is distributed-first, conducting interviews and onboarding virtually. Compensation varies by geographic pay zones in the US, with Zone A offering the highest range. Atlassian values diversity and inclusion, ensuring all perspectives are considered in their products and culture. They provide a variety of perks and benefits, including health coverage and paid volunteer days.

Enterprise Account Executive (Southern California)

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is seeking an Enterprise Account Executive to sell their security solutions to organizations with over 3,000 mailboxes within a defined territory. The ideal candidate should have a hunter mentality, passion for cybersecurity, and proven team-selling experience. Key responsibilities include exceeding new annual recurring revenue quota, prospecting for new opportunities, managing the entire sales cycle, collaborating with Customer Success, and driving engagement across key decision-makers. The role requires 4+ years of direct sales experience, 2+ years in cybersecurity, and a proven track record of exceeding sales quotas. Top performers with a hunter mentality, strong qualifying skills, and ability to present value-based solutions are preferred.

Licensed Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 22, 2025

National General Insurance, a part of The Allstate Corporation, offers a unique opportunity for Insurance Sales Agents. This role involves using cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers. The agent is responsible for providing excellent client service, identifying customer needs, and meeting them using sales tools and techniques. Key performance indicators include sales, productivity, and quality requirements. The company offers career paths with increasing base pay and incentive pay. Unlicensed candidates can join with paid licensing training and a $700 bonus for having Property & Casualty and/or general lines licensure. The first-year earning potential is $45k to $55k, increasing to $65k to $70k in the second year, and $80k to $100k+ in the third to fourth years. The role offers a flexible work environment, comprehensive benefits, and entrepreneurial culture. No insurance license? No problem! The company provides training and testing. Minimum skills include a high school diploma, Property & Casualty License (preferred but not required in certain states), and strong sales skills.

Senior Software Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Events Marketing

Company: Tradeweb

Location: Remote

Posted Jan 22, 2025

ICD, a trusted provider of investment technology and part of Tradeweb, offers tools for organizations to research, trade, analyze, and report on investments. With ICD Portal, over 500 organizations in 45+ countries manage liquidity. ICD Portfolio Analytics uses AI to manage risk across investment portfolios. The company fosters a creative, collaborative culture, prioritizing client needs. The role involves event management, brand advocacy, and budget management. Qualifications include 3+ years of event planning, strong project management skills, and experience with marketing automation. Benefits include competitive health insurance, flexible spending accounts, and a 401(k) plan.

Director, Data Science, Earnix Design

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

Liberty Mutual's Insights & Solutions group is seeking an Assistant Director or Director, Data Science to lead the design and build of major pricing and underwriting programs in Earnix. The role involves leading a team to build pricing and underwriting programs, creating and maintaining rigorous data models, facilitating design of Rate Order Calculations, and coordinating with tech and data solutions teams. The ideal candidate should have a strong understanding of rating algorithm structures, broad knowledge of predictive analytic techniques, and advanced knowledge of predictive toolset. Liberty Mutual fosters a diverse, equitable, and inclusive workplace, offering comprehensive benefits and continuous learning opportunities.

Solar Appointment Setter

Company: Sunrun

Location: Remote

Posted Jan 22, 2025

Field Marketing Manager

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 22, 2025

Sales Executive UK

Company: GoCanvas

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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