Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Solutions Engineer

Company: Sumo Logic

Location: Seoul, South Korea / Remote

Posted Jan 22, 2025

Senior Solutions Engineer

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 22, 2025

Data Driven Software Developer

Company: Leidos

Location: Remote

Posted Jan 22, 2025

The Leidos Digital Modernization Group is seeking a Software Developer with a data background for the Global Management Systems (GMS) Team. The role involves designing and developing software for multiple GMS Innovations portfolio projects, including AI solution capabilities and data integration into Confluent (Kafka) and Elastic platforms. The candidate must be within driving distance of Fort Meade or Scott AFB, and have experience in full software lifecycle automation. The role requires proficiency in Python, JavaScript, Java, SQL, and knowledge of CI/CD processes and data governance practices. The successful candidate will work in a fast-paced, Agile development environment, collaborating with a geographically distributed team to architect, design, and develop an integrated solution that expands the foundational Integrated Data Architecture platform.

Senior Platform Architect

Company: ServiceNow

Location: Brussels, Belgium / Remote

Posted Jan 22, 2025

Staff Product Designer

Company: Wistia

Location: Remote

Posted Jan 22, 2025

Wistia, a video marketing software company, is seeking a Staff Product Designer for their Record team. The role involves leading design for recording software, enabling remote video recording, and designing features for video collection. The ideal candidate should have 10+ years of experience in software or web application design, expertise in visual design, interaction design, and multi-step workflows. They should also have a user-centered approach, strong design intuition, and experience with systems design. Wistia values inclusivity and diversity, offering competitive benefits including stock options, healthcare, flexible working hours, and unlimited PTO. The company is remote-first, allowing employees to work from anywhere in the continental US.

Senior Associate, Infrastructure Specialist

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 22, 2025

Sr. Software Engineer II, Backend - Build Experiences (Remote Eligible)

Company: Smartsheet

Location: Remote

Posted Jan 22, 2025

Smartsheet, a tech company, is seeking a Senior Software Engineer II to join their development team. The role involves developing Kotlin and Java-based backend components, creating microservices using AWS technologies, and maintaining CI/CD pipelines. The company values top-tier talent, offering a collaborative work environment with agile methodologies and the latest web technologies. Benefits include competitive compensation, flexible time off, and opportunities for professional growth. Smartsheet is an equal opportunity employer committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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