Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Database Administration

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 22, 2025

Kyndryl is seeking a skilled Database Administrator to manage and modernize their mission-critical technology systems. The role involves designing, building, and maintaining database management systems, ensuring peak performance, and implementing high security standards. The successful candidate will also be responsible for disaster recovery planning, supporting end users and developers, and conducting capacity planning. Kyndryl values diversity and offers growth opportunities, including training programs and the chance to work with various industries.

Customer Success Manager

Company: Cornerstone OnDemand

Location: Mühlhausen, Germany / Remote

Posted Jan 22, 2025

Senior Solution Sales Executive - IT Workflows (Telco/Media/Tech)

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Solution Sales Executive for its IT Workflows products. The role involves supporting strategy and solution wins, providing input to account planning, and coaching team members. The ideal candidate should have experience selling into Telco or Media Tech accounts, 7+ years in specialty solutions, and understanding of business sales processes. Travel of 30-50% is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior Account Executive (Federal)

Company: Equinix, Inc

Location: Herndon, VA / Remote

Posted Jan 22, 2025

Staff Machine Learning Platform Engineer

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a Staff Machine Learning Platform Engineer to join their team. The role involves leading the design of the next generation of their Machine Learning platform, mentoring junior engineers, and collaborating across the industry. The ideal candidate should have 8+ years of industry experience as a Software Engineer, a deep understanding of distributed systems, and excellent communication skills. The position offers the opportunity to work on a lean team, applying software engineering skills across all aspects of building ML at scale. Coinbase is committed to diversity and equal opportunity employment.

Disability Case Manager-Virtual

Company: Alight Solutions LLC

Location: Remote

Posted Jan 22, 2025

Alight is offering a rewarding career opportunity as a Disability Case Manager. The role involves administering and case managing Group Short Term Disability claims, adhering to plan provisions, state and federal guidelines, and established protocols. The CCM will work with other team members within STD, LTD, and Risk Management resources. Responsibilities include proactive outreach, communicating claim status, investigating claim information, and determining disability by comparing functionality with job. Alight provides a comprehensive total rewards package, continuing education, and training, and is committed to diversity, equity, and inclusion.

Temporary Accounts Payable Specialist

Company: Kairos Power

Location: Albuquerque, NM / Remote

Posted Jan 22, 2025

Kairos Power, a nuclear energy technology company, is hiring a Temporary Accounts Payable Specialist for approximately 4 months. The role involves daily accounting processes, invoice verification, vendor payment batches, and maintaining accurate vendor information. The ideal candidate should have an associate's degree in accounting or related field, 1+ years of accounts payable experience, and strong attention to detail. The company offers competitive compensation, medical benefits, and a collaborative work environment. The position is remote and involves working with sensitive information subject to export control restrictions.

Enterprise Account Executive

Company: SmartRecruiters

Location: Remote

Posted Jan 22, 2025

SmartRecruiters, a global leader in enterprise recruitment software, is seeking an Enterprise Account Executive with 5+ years of enterprise cloud software sales experience. The role involves new logo acquisition, solution-oriented sales presentations, and building relationships with key stakeholders. The company offers a collaborative, diverse, and remote-friendly work environment, competitive salaries, and generous equity.

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Project Manager | Remote US

Company: Coalfire

Location: Remote

Posted Jan 22, 2025

Coalfire is seeking a Project Manager with at least 3 years of experience in project management, 1 year in a client-facing consulting environment, and 1 year in the cybersecurity industry. The role involves full project life cycle management, working with Cyber Security Services Pen Testing teams, and managing client relationships. The ideal candidate should have a Bachelor's Degree or equivalent in Project Management, Business Administration, or a related field. They should be able to structure and lead cross-functional teams, demonstrate understanding of Project Management methodologies, and have proven success managing multiple projects simultaneously. Bonus points for PMP, CSM, PgMP, or related certifications. Coalfire offers a flexible work model, prioritizes connection and wellbeing, and provides competitive perks and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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