Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Entry Level Sales Intern

Company: Equinix, Inc

Location: Tampa, FL / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, offers an immersive and impactful internship program. The program, designed to kickstart a corporate career, involves working on real business challenges, being mentored by numerous colleagues, and participating in a curated program of workshops and events. Interns will engage with Marketing for Regional Events support, record and document activities in Salesforce, establish relationships with key stakeholders, and research accounts to identify key personas. The ideal candidate is currently enrolled in an accredited university, available to work full-time during the summer, and possesses excellent communication skills, analytical abilities, and proficiency in Microsoft Office. Equinix is committed to diversity and equal employment opportunities.

Director of Pricing (SaaS Products)

Company: Coupa

Location: Foster City, CA / Remote

Posted Jan 22, 2025

Coupa, a leading total spend management platform, offers an innovative AI solution driven by trillions of dollars of global spend data. The company values collaboration and transparency, providing opportunities for global impact. The role involves managing pricing projects, working cross-functionally, and training sales teams. Candidates should have 8+ years of experience, strong analytical skills, and proficiency in CPQ, CRM, BI, and Data Warehouse tools. The estimated pay range for this Bay Area role is $171,275 - $201,500.

Senior Data Platform Engineer

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 22, 2025

Atlassian is hiring a Senior Data Platform Engineer for a fully remote role based in Australia/New Zealand. The ideal candidate should have extensive knowledge of big data systems and software engineering, with experience in designing and developing high-quality software services. The role involves designing, developing, and owning delivery of big data and software solutions, collaborating with cross-functional teams, and contributing to operational excellence. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Associate General Counsel, Operations Legal and Litigation

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Oscar, a health insurance company founded in 2012, is hiring for an Associate General Counsel, Operations Legal and Litigation position. The role involves providing counsel on complex legal issues, supporting high priority projects, and working closely with the Operating Committee. The Associate General Counsel will report to the VP, Regulatory Counsel and Government Affairs. The job is based in New York City, Tempe, or Los Angeles, with remote work options. Qualifications include a J.D. from an ABA accredited law school, law license, and 12+ years of relevant experience. Bonus points for startup experience. Oscar values diversity and equal opportunity, offering comprehensive benefits and a supportive work environment.

Account Executive, Strategic - Named Accounts

Company: Smartsheet

Location: Sydney, Australia / Remote

Posted Jan 22, 2025

Global Core Accounts Manager, BioProduction

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Global Strategic Account Manager for the BioProduction Group portfolio. The role involves maintaining and developing strategic relationships with prioritized clients, driving growth, and leading high value business opportunities. The ideal candidate should have a Bachelor's degree in life sciences, advanced degree and MBA preferred, and 7+ years of strategic account management experience. The position offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. The company culture emphasizes integrity, intensity, involvement, and innovation.

Senior Technical Product Marketing Manager

Company: Sanity.io

Location: Remote

Posted Jan 22, 2025

Sanityio is seeking a Technical Product Marketer to bridge product capabilities and customer needs, creating clear messaging and compelling content for developers and IT leaders. The ideal candidate will have 5 years of experience in a technical or developer-focused role, strong technical communication skills, and a passion for content creation. Sanityio offers a supportive work environment, competitive salary, and stock options program.

Senior Channel Manager - Electron Microscopy (EMEA)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a remote-based Senior Channel Manager for their Electron Microscopy business in Eastern Europe and Southern Africa. The role involves leading distributor partnerships, achieving annual bookings targets, and driving growth through strategic direction. The ideal candidate should have a Bachelor's degree, extensive commercial experience in EMEA, proven expertise in Electron Microscopy Management, and strong leadership skills. They must be fluent in English and committed to customer and partner satisfaction. The position offers competitive compensation, benefits, and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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