Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Claims Quality Audit Lead

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Account Executive, remote sales

Company: GANNETT

Location: Remote

Posted Jan 22, 2025

WordStream | LOCALiQ is seeking a high-energy Inside Account Executive for a 100% remote role based in Boston. The successful candidate will own the entire sales process, from initial inbound lead to close, by providing digital marketing solutions including SEO, SEM, social media, and more. The role requires a personable, intelligent individual with a proven track record in B2B sales, preferably with digital marketing experience. The company offers competitive compensation, uncapped incentives, and a flexible, remote work environment.

Sr. Manager, Campaign Delivery

Company: Pluralsight

Location: Remote

Posted Jan 22, 2025

Pluralsight is seeking a Senior Manager, Campaign Delivery to lead a team of campaign managers/digital marketing specialists. The role involves developing high-impact, multi-channel campaigns in Marketo, ensuring operational efficiency, and aligning with business goals. The ideal candidate should have 5-7 years of campaign development experience, proficiency in Marketo and B2C-focused ESPs, and a track record of leading high-performing teams. They should also have strong project management skills, excellent communication abilities, and a commitment to continuous improvement.

Global Marketing Program Sr Manager

Company: ServiceNow

Location: San Diego, CA / Remote

Posted Jan 22, 2025

Senior Controls Engineer

Company: Equinix, Inc

Location: Mumbai, India / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Controls Engineer for their Indian data centers. The role involves maintaining and optimizing control systems, ensuring safe working practices, and collaborating with various internal and external teams. The ideal candidate should have a Bachelor's degree in Electrical or Mechanical Engineering, at least 10 years of experience in control system design, operations, and maintenance, and proficiency in DDC systems, PLC, and DCS. They should also be able to use Microsoft Excel, Bluebeam, and Visio effectively, and have excellent communication skills.

Senior Solution Sales Executive, Employee Workflows - Enterprise Retail

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Specialist for Employee Workflows in the Western US, including Minneapolis. The role involves overseeing market success of ServiceNow's Employee Workflows products, supporting territory strategy, and coaching AEs. The ideal candidate should have 7+ years of experience in Employee Experience Workflows, 5+ years in the Enterprise segment, and ideally experience selling to large Retailers. The position offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Senior LIMS Consultant - Netherlands, UK, Austria or Italy based.

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Senior Technical Consultant to provide expert-level guidance, support, and implementation services for Digital Science Solutions products. The role involves working closely with clients to understand their laboratory processes, design solutions, supervise system implementation, and provide ongoing support and training. The ideal candidate should have in-depth knowledge of enterprise laboratory software platforms, expert understanding of laboratory processes and data management principles, and experience with regulatory requirements. The position requires strong communication skills, problem-solving abilities, and the capacity to work in a global, matrix environment.

Senior Internal Communications Manager - People

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Internal Communications professional for a remote role in the US. The role involves building and executing a strategic internal communications strategy, supporting the People team, and shaping the company culture. The ideal candidate should have 8+ years of Internal Communications experience, HR Comms expertise, and strong storytelling skills. They should be comfortable in a fast-paced, high-growth environment and be able to handle multiple projects. The role offers the opportunity to work with a high-caliber team, contribute to real-world impact, and grow professionally.

Sr CRA (Level II)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a rewarding role in Clinical Operations, where you'll support end-to-end clinical trials from start to finish. Ideal candidates should have 2+ years of onsite monitoring experience, preferably in oncology. The role involves overnight travel, conducting remote or on-site visits to assess protocol and regulatory compliance, and managing required documentation. You'll act as a site processes specialist, ensuring trials are conducted in accordance with approved protocols and ICH-GCP guidelines. Collaboration with investigational sites and client company personnel is key. The position requires strong critical thinking, problem-solving skills, and excellent communication abilities. A Bachelor's degree in a life science field or equivalent is required, along with a valid driver's license.

Senior Site Reliability Engineer

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 22, 2025

The FUB+ Infrastructure & Security Team at Zillow Group is seeking a Senior Site Reliability Engineer. The role involves architecting, developing, and deploying systems to support numerous services. The engineer will take shared ownership of infrastructure, reliability, scalability, and performance of applications and services. They will interact with engineers to drive improvements for developer environments and productivity, and assist in determining top infrastructure priorities. The role requires 5+ years of relevant SRE, DevOps, or Platform Engineering experience, proficiency in Infrastructure as Code tools, and strong knowledge of AWS, relational databases, CI/CD environments, UNIX, and networking. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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