Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Staff Infrastructure Engineer, Cloud Traffic

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is seeking a Staff Infrastructure Engineer to join their Cloud Traffic Engineering team. The role involves designing, implementing, and maintaining scalable and reliable traffic delivery infrastructure. The engineer will contribute to the architecture and development of Procore's traffic networking, collaborate on architectural design decisions, and mentor teammates. The ideal candidate will have a BS or MS in MIS or related field, 8+ years of experience in software, systems, infrastructure, or SRE engineering, and experience with cloud networking or network design for large-scale web applications. Procore offers competitive benefits, including health care plans, unlimited vacation, stock options, and employee development programs.

Director of Product Design

Company: Virta

Location: Remote

Posted Jan 22, 2025

Virta Health is dedicated to revolutionizing diabetes care and reversing the type 2 diabetes epidemic. They aim to achieve this by assisting individuals in reversing type 2 diabetes through technological innovations, personalized nutrition, and reimagined virtual care. As Director of Product Design, the role involves leading the product design team, collaborating with cross-functional teams, and ensuring high-quality product delivery. The ideal candidate should have extensive product design experience, preferably in healthcare, and a strong portfolio showcasing customer-centric designs.

Employee Service Coordinator

Company: Zillow

Location: Remote

Posted Jan 22, 2025

Zillow Group is seeking a detail-oriented individual for a remote Employee Service Coordinator role. The role involves maintaining Workday records, managing the ticketing queue, supporting HR transactions, and onboarding processes. The candidate must have meticulous attention to detail, be highly organized, and have 1+ years of Workday experience. Zillow Group offers competitive benefits and a culture of innovation, equity, and belonging.

Associate MPS - Trainee

Company: Stryker

Location: Remote

Posted Jan 22, 2025

Senior Product Designer

Company: KeepTruckin

Location: Remote

Posted Jan 22, 2025

KeepTruckin, a company utilizing AI and computer vision, is seeking a Senior Product Designer. The role involves collaborating with cross-functional teams to identify and solve customer problems, driving innovation in fleet and freight management products. The ideal candidate should have 5+ years of experience in interaction and interface design, proficiency in design systems, and strong communication skills. KeepTruckin values diversity and inclusivity, and is an equal opportunity employer.

Senior Product Manager, Consumer Trading

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a seasoned Product Manager with 6+ years of experience, especially in consumer products and trading, to enhance the trading experience. The role involves leading the development of features, building a roadmap, and collaborating with cross-functional teams. The ideal candidate should have expertise in trading, strong design sense, and an entrepreneurial mindset. Familiarity with crypto and blockchain is a plus.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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