Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Security Engineer

Company: Celonis

Location: Remote

Posted Jan 22, 2025

Celonis, a global leader in Process Mining technology, is seeking talented Security Engineers to join their Security Engineering Team. The role involves building a security paved road, driving security architecture and design, automating security tools, and working across engineering teams to implement secure solutions. Candidates should have a degree in computer science or related field, 3+ years of security engineering experience, and software development skills. Celonis offers growth opportunities, competitive compensation, and a supportive work environment.

Security Consulting

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 22, 2025

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 22, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Insights Manager

Company: Instacart

Location: Remote

Posted Jan 22, 2025

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Staff Engineer (Fleet Performance)

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

DigitalOcean is seeking a passionate and experienced professional to join their fleet performance team. The role involves optimizing and enhancing core system performance, leveraging AI/ML solutions, and ensuring data accuracy and accessibility. Key responsibilities include developing performance metrics, collaborating with hardware engineering teams, and advancing virtualization technologies. The ideal candidate will have a degree in Computer Science or related field, extensive knowledge of Linux kernel, hypervisors, and open-source operating systems, and proficiency in Go, Python, and/or Ruby. DigitalOcean offers a competitive salary, benefits, and opportunities for career development and growth.

Principal Value Engineer- Utilities

Company: Celonis

Location: New York, NY / Remote

Posted Jan 22, 2025

Sr. IRAP Compliance Program Manager

Company: Smartsheet

Location: Canberra, Australia / Remote

Posted Jan 22, 2025

Smartsheet, a leading platform for enterprise work management, is seeking a Sr. Manager to lead and manage the IRAP compliance program. The role involves interpreting and applying IRAP and other control frameworks, overseeing control implementation, liaising with external assessors, and ensuring continuous improvement. The ideal candidate should be an Australian citizen with a Bachelor's degree in IT/Technology, expert-level knowledge of the Australian Signals Directorate's Information Security Manual, and 2+ years of experience creating IRAP authorization packages. The role offers an exciting opportunity to shape the company's security and privacy initiatives in a dynamic environment.

Director, Business Intelligence

Company: Restaurant365

Location: Remote

Posted Jan 22, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a seasoned People Manager with SaaS experience. The role involves managing the Business Intelligence team, collaborating with executives for data needs, and driving project management. The ideal candidate should have strong analytical skills, SQL proficiency, and familiarity with a Modern Data Stack. Benefits include a competitive salary, comprehensive medical benefits, 401k matching, equity options, unlimited PTO, and wellness initiatives.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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