Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Director, HR Service Center Leader

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Kyndryl is seeking an experienced HR Shared Service Center Leader to oversee day-to-day operations, develop HR strategies, and ensure compliance with company policies. The role involves managing HR service delivery processes, driving transformation, and providing coaching to team members. The ideal candidate will have a growth mindset, customer focus, and strong interpersonal skills. Kyndryl offers a competitive salary, professional growth opportunities, and a dynamic work environment.

Associate Project Manager, Project Manager & Sr Project Manager, Global Clinical Supplies (LATAM)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a fully remote role in LATAM locations, supporting global clinical trials' supply chain. The role involves developing study plans, coordinating with internal teams, ensuring compliance with company and client requirements, and participating in ongoing training. The ideal candidate should have strong English skills, interpersonal abilities, and experience in clinical supply operations. Thermo Fisher Scientific provides competitive remuneration, benefits, and a mission-driven company culture focused on making the world healthier, cleaner, and safer.

Software Engineer

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a software engineer with 3+ years of experience, particularly in GoLang and gRPC, to join the CXCM team. The role involves building complex, scalable applications that directly impact the Coinbase customer experience. The ideal candidate should have experience with AWS, Kubernetes, and event-driven architectures, and be a self-starter capable of executing complex solutions with minimal guidance. The company culture is intense and not for everyone, but it's perfect for those who excel in their disciplines and want to build the future of the global financial system alongside high-caliber colleagues.

Senior Software Engineer, Data Platform

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 22, 2025

Senior Data Scientist (Applied ML)

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a candidate to build the future global financial system. The ideal candidate is passionate about crypto and blockchain technology, eager to leave their mark on the world, and willing to solve complex problems. They should be able to design and execute complex data and modeling solutions that span multiple teams.

Health Representative - CV

Company: Pfizer

Location: Remote

Posted Jan 22, 2025

The role of a Health Representative at Pfizer involves introducing new medicines and digital services to enhance patient care. The representative will engage with Health Care Professionals (HCPs) on science-based brand messages and broader content related to disease status. They will also act as a point of contact for seamless, compliant connections to Pfizer SMEs and resources. The role requires onboarding customers to new platforms, managing key performance parameters, and having a solid knowledge of the pharmaceutical industry. A Bachelor's degree in Science or healthcare, along with 2-3 years of selling experience, is preferred.

Comparator Sourcing Business Development Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The Business Development Manager for Comparator Sourcing is responsible for supporting regional sales teams and growing accounts through strategic tactics. This role involves building long-term customer-supplier relations, acting as a single point of contact for sales opportunities, and collaborating with the head of sales. The manager is expected to be a Subject Matter Authority in Global Comparator knowledge, providing advisory support and leading the portfolio of assigned clients. They will work closely with internal partners to build positive relationships and gain customer happiness. The role also involves leading new services development, supporting client contracts, and participating in sales and marketing activities. Minimum qualifications include a Bachelor's degree in a science-related field with 7+ years of experience in the pharmaceutical/biotech industry or a High school diploma with 8+ years of extensive background in the biotech, pharmaceutical industry.

Software Engineer

Company: 360Learning

Location: Remote

Posted Jan 22, 2025

360Learning is a rapidly growing company with a team of over 60 engineers divided into 10 product squads. They work on a complex codebase using popular JS technologies like MongoDB, Node.js, and Vue.js, and are migrating to TypeScript. The company offers a flexible work environment, competitive compensation, and a strong focus on diversity and inclusion. They are looking for full-stack developers with Agile methodologies experience, JavaScript interest, and a product-oriented mindset. The interview process includes a phone screen, technical test, discovery meeting, clarification meeting, and a culture-fit interview with the Engineering Director.

Audio Data Collection Project - Malay

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS International is looking for participants to record utterances in Malay language using their Android mobile phone. The task requires specific instructions and can be completed remotely from home. Participants must be 18+, have access to an Android mobile phone, and fluency in English. Payment is $12 USD upon successful completion.

Associate Product Marketing Manager

Company: PointClickCare

Location: Remote

Posted Jan 22, 2025

PointClickCare is a leading North American healthcare technology platform, recognized for its cloud-based software and commitment to frictionless care. The company offers a vibrant culture with opportunities for career growth and meaningful work. The Associate Product Marketing Manager role involves developing value propositions, aligning with product management, and collaborating with various teams to bring new products to market. Key strengths include a B2B SaaS healthcare technology background, strong communication skills, and industry experience. PointClickCare provides comprehensive benefits and is committed to equal employment opportunities and information security.

Territory Account Rep

Company: nVent

Location: Xi'an, China / Remote

Posted Jan 22, 2025

Senior Frontend Engineer, Web

Company: Speechify

Location: Remote

Posted Jan 22, 2025

Speechify is a fast-growing company offering a unique service that converts text into audio, making information more accessible. They are seeking a JavaScript Engineer to join their Web team, with the ideal candidate having experience in building and scaling complex engineering systems. The role involves actively shipping production code, working closely with product teams, and contributing to product discussions. The company offers a competitive salary, a collegial atmosphere, and a commitment to building a great asynchronous culture.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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