Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Quality Technology Solutions Systems Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Quality Tech Solutions Systems Specialist to join their team. The role involves configuring and implementing solutions in the Veeva Quality Suite, collaborating with multi-functional teams, providing support for system-related issues, and maintaining strict attention to detail. The ideal candidate will have a high school diploma or equivalent, 3 years of experience with quality management systems, and at least 1 year of experience with Veeva Quality Suite. Strong problem-solving skills, customer service capabilities, and team-oriented mindset are required. This position offers the opportunity to work on industry-leading electronic Quality Management Systems Solutions that support clinical research, making a positive impact on a global scale.

Advisory Solution Consultant - ITAM

Company: ServiceNow

Location: Denver, CO / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales solution consulting or sales engineering experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and collaborating with product management, partners, and professional services. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. The position requires territory management skills, pipeline building, and working with Sales counterparts for execution excellence.

Scrum Master - HRSD ServiceNow

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

We are seeking an experienced Scrum Master to lead our agile team in the development, implementation, and optimization of HR Service Delivery (HRSD) solutions on the ServiceNow platform. The ideal candidate will have a strong understanding of agile methodologies and experience with the ServiceNow platform.

Remote Inside Sales Representative

Company: Liberty Mutual Insurance

Location: Pensacola, FL / Remote

Posted Jan 22, 2025

Liberty Mutual is offering a Remote Inside Sales Agent position in Florida, with a starting base salary of $45K and potential earnings of $55K-$75K through base salary and commission. The role involves handling inbound calls and warm leads, consulting with customers on insurance needs, and converting sales leads into policyholders. The company provides paid training, licensing, and comprehensive medical benefits from day one. Top performers can earn up to $85k+. Qualifications include 2-3 years of sales experience, strong interpersonal and persuasion skills, and a Property & Casualty Insurance license. Liberty Mutual fosters a diverse, equitable, and inclusive workplace.

Sr Solution Consultant - Healthcare

Company: ServiceNow

Location: Raleigh, NC / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 5+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, and providing product demonstrations. The ideal candidate will have technical expertise with cloud software solutions and experience collaborating with product management, product marketing, partners, and professional services. The position offers a base pay of $100,050 - $155,100, plus equity, variable/incentive compensation, and benefits. ServiceNow is an equal opportunity employer, valuing inclusivity and diverse backgrounds.

VP, General Partner (Biopharma) US -Remote

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job description outlines a role at Thermo Fisher Scientific, focusing on relationship management, account ownership, growth strategies, operational quality, innovation, and team management. The role requires a bachelor's degree, preferably an MBA, and over 15 years of relevant experience, particularly in a CRO, pharmaceutical, or medical device sales industry. Key responsibilities include cultivating high-level relationships, driving team performance, developing growth strategies, ensuring operational efficiency, fostering innovation, and managing a high-performing team. The role demands excellent leadership, communication, and strategic thinking skills, with the ability to handle complex situations and multiple responsibilities.

Account Executive, Defence & Intelligence

Company: Planet

Location: Remote

Posted Jan 22, 2025

Planet, a global company with offices in multiple countries and remote employees worldwide, is seeking an Account Executive for Germany and Poland. The role involves growing Planet's Government sales pipeline and book of business in Government Intelligence, Defense, and National Security sectors. The ideal candidate should have a proven track record in government sales, technical understanding of geo-spatial imagery products, and strong network in these sectors. They will be responsible for identifying, qualifying, negotiating, and closing large and medium-size deals, driving sales revenue targets, and managing the contracting and Government procurement process. The role also involves collaborating with various teams to foster customer relationships, develop sales pipelines, and ensure successful onboarding for new customers.

Intermediate Underwriter

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate, a leading home and auto insurer, is seeking an Intermediate Underwriter to support sales management and improve growth and profit opportunities for commercial lines of insurance. The role involves building and maintaining agency relationships, performing in a technical capacity, and participating in quality reviews and problem-solving. Allstate values innovation, customer service, and community involvement, offering flexible work arrangements, employee discounts, and comprehensive benefits. The ideal candidate will have post-secondary education, CIP designation, and 3-5 years of underwriting experience, preferably in the non-standard auto market and familiar with Pembridge products.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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