Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Operations Associate, Claim Design & Configuration

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Oscar, a health insurance company founded in 2012, is seeking an Operations Associate for Claim Design & Configuration. The role involves designing, optimizing, and implementing processes for Oscar's claims adjudication platform, focusing on efficiency and scale through technology and automation. The candidate will work cross-functionally, understand Oscar's infrastructure, and report to the Manager, Claims Design. The job is based in New York City, Tempe, or Los Angeles offices, with remote options available. The base pay ranges from $88,560 to $129,150 annually, depending on the location. Responsibilities include designing operational processes, leading problem definition, utilizing data for business decisions, and identifying risks. Qualifications include a bachelor's degree or equivalent experience, 3+ years in operations, data analysis, engineering, or consulting, and proficiency in data software like SQL or Python.

Sr. Manager, Business Development

Company: Dr. Squatch

Location: Remote

Posted Jan 22, 2025

Dr Squatch, a natural high-performance men's personal care brand, is seeking a Senior Business Development Manager for Retail. The role involves driving new retail channel sales strategy across the US, managing ongoing business development activities, and collaborating with various teams to support growth initiatives. The ideal candidate should have 10+ years of experience in retail CPG, preferably in alternate personal care channels. They should possess excellent communication skills, experience in strategic planning, and the ability to manage multiple retailers and third-party services. The role offers a competitive salary, benefits, and the opportunity to work in a growth-focused, collaborative team environment.

Senior Strategist, Scaled Customer Success

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Field Homeowner Adjuster (Southeast, MI) - Meemic

Company: The Auto Club Group

Location: Remote

Posted Jan 22, 2025

The Auto Club Group is currently hiring for a Field Homeowner Adjuster position in Southeast, MI. The role involves handling complex technical issues and claims, conducting thorough investigations, and determining claim payouts. The position offers a competitive salary of $63,800 to $90,000 annually, along with comprehensive benefits. Required qualifications include three years of experience in claim settlements, evidence securing, estimate preparation, subrogation claims, and coverage question resolution. The ideal candidate should possess strong negotiation skills, excellent communication abilities, and the capacity to work in various environments, including remote settings and on-site inspections.

Represented Litigation Moderate Bodily Injury Adjuster - Remote CST

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate is seeking a Represented Litigation Moderate Bodily Injury Adjuster with 2+ years of Casualty Claims Handling experience, preferably in Kentucky, Mississippi, or Tennessee. The role involves investigating claims, assessing coverage and liability, and negotiating settlements. The adjuster will work remotely, handling claims through various channels like voice calls, emails, and text messages. Key responsibilities include taking recorded statements, resolving loss of use claims, and providing exceptional customer service. Proficient communication, negotiation, and problem-solving skills are required. Allstate offers a competitive salary, comprehensive benefits, and a flexible work environment.

Product Manager II, Network Growth

Company: Affirm

Location: Remote

Posted Jan 22, 2025

Affirm, a company revolutionizing credit with honest and friendly financial products, is expanding globally. They seek a Product Manager for their Key + Enterprise team to drive growth with large merchant partners. The role involves defining product strategy, leading execution, and collaborating with various cross-functional teams. Affirm values commercial mindset, technical understanding, and ability to navigate organizational dynamics. The position requires equivalent experience or a relevant degree, and experience in Fintech, Lending, eCommerce, or BNPL is a plus. Affirm offers competitive compensation, flexible benefits, and a remote-first culture.

Advisory Solution Consultant - German speaking

Company: ServiceNow

Location: Munich, Germany / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and collaborating with product management. The ideal candidate should have proficiency with the ServiceNow platform, territory management skills, and the ability to travel as necessary. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Sr Advisory Solution Consultant - Customer Industry Workflows

Company: ServiceNow

Location: Boston, MA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Specialist Solution Consultant. The role involves developing and positioning industry-specific solutions, leading discovery workshops, and guiding strategic programs in top accounts. The ideal candidate should have 10+ years of pre-sales solution consulting or sales engineering experience, preferably in Manufacturing, Technology, or Telco. Proficiency with the ServiceNow platform or other enterprise cloud software solutions is required. The role involves travel, territory management, and collaboration with product management, product marketing, partners, and professional services.

Senior zOS Systems Programmer

Company: Ensono

Location: Remote

Posted Jan 22, 2025

The Mainframe Systems Programmer role involves providing support for ongoing projects, including installation, testing, and implementation of new operating systems and software. Key responsibilities include maintenance and debugging of systems software, researching and evaluating new products, and assisting team members with technical issues. The role requires a deep understanding of z/OS components and support products, as well as strong analytical and problem-solving skills. The ideal candidate should have a minimum of 10+ years of experience managing a team within a mainframe environment, advanced knowledge of TSO/ISPF, SDSF, JCL, and Unix System Services (USS). Ensono offers competitive benefits including unlimited paid days off, health plans, 401k with company match, and flexible work schedules.

Channel Sales Executive f/m (Hybrid / Remote)

Company: Ansys

Location: Lyon, France / Remote

Posted Jan 22, 2025

Senior Data Scientist, Growth Data Science

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote work, and is hiring for a world-class Data Science role. The successful candidate will collaborate with cross-functional teams, use data to drive insights, and influence product investments. They will need 5+ years of experience in Data Science, proficiency in SQL and another data manipulation language, and expertise in data visualization. The role is eligible for competitive compensation and benefits, with base pay ranges varying by geographic zone in the US. Atlassian values diversity and inclusion, and offers a variety of perks and benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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