Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Strategic Account Executive - Pharma / Chemical

Company: Celonis

Location: Remote

Posted Jan 22, 2025

Celonis, a global leader in Process Mining technology, is seeking a seasoned field sales professional to drive growth in Switzerland. The role involves engaging with C-level executives, building customer relationships, and delivering presentations to senior leadership. The successful candidate will collaborate with various internal teams and partners, manage long sales cycles, and lead contract negotiations. Celonis offers personal growth, competitive compensation, and a diverse, inclusive culture. Fluency in English, German, or French is a plus.

Connected Supply Chain - Planning - Senior Associate

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 22, 2025

Industrial Design Lead - Caper

Company: Instacart

Location: Remote

Posted Jan 22, 2025

Instacart is transforming the grocery industry by offering a flexible and innovative approach to shopping. The company aims to provide an essential service that customers rely on, while also offering safe and flexible earnings opportunities to its employees. Instacart is currently seeking an Industrial Design Lead to oversee the development of its AI-powered smart cart, Caper Cart.

Strategic Customer Success Manager [Korean Speaking]

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 22, 2025

Head of Technical Program Management, Identity

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 22, 2025

Atlassian is looking for a Head of TPM to lead the Identity team in building and delivering a platform and solutions enabling customers and partners to access resources and content across all Atlassian products. The role requires innovative thinking, collaborative problem-solving skills, and a passion for working in a highly cross-functional environment. The successful candidate will have 12+ years of experience in program leadership on software teams as TPM, Engineer Manager or PM, and 5+ years of people management experience.

Complex Programme Manager

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Complex Programme Manager with extensive experience in managing large, complex IT projects or programs. The role involves delivering value-add transformative programs, breaking down strategic visions into interconnected projects, and ensuring successful program outcomes. The ideal candidate should possess a growth mindset, be customer-focused, and open to collaboration. They must have expertise in cost & scope management, change control, and project governance. Familiarity with Agile methodologies and DevOps practices is preferred. Kyndryl offers opportunities for career growth, diverse work environment, and comprehensive benefits.

Senior Machine Learning Engineering Manager -- Teamwork Graph

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work arrangements, allowing employees to choose where they work. They are seeking a senior ML engineering manager to lead the Teamwork Graph team, responsible for building and deploying the knowledge graph of teamwork. The role involves processing and structuring large graph data, mentoring team members, and collaborating with various product teams. The compensation is competitive with base pay ranging from $190,300 to $305,700 in the US, depending on the geographic zone. Atlassian values diversity and inclusion, ensuring all perspectives are incorporated in their products and culture.

Principal Engineer

Company: Portrait

Location: Remote

Posted Jan 22, 2025

Portrait is a healthcare technology startup that aims to revolutionize the way providers deliver personalized care. They recently raised over $20m in Series A funding and are committed to their mission of transforming healthcare. The company is looking for a software leader to oversee a team and build features that significantly impact people's lives. The role involves setting the vision for software architecture, development best practices, and overseeing a team of full-stack engineers. The current tech stack includes JavaScript, Ruby, ReactJS, CRA, Next.js, React Query, Ruby on Rails, REST, GIT, PostgreSQL, and AWS.

Account Executive - SMB(Based in Delhi NCR)

Company: Zoom

Location: Hinganghāt, India / Remote

Posted Jan 22, 2025

Zoom is looking for an Account Executive to create opportunities to sell their solutions to growing organizations in India. The team focuses on empowering mid-market organizations to discover additional solutions that will help expand their modern team collaboration. The company offers a structured hybrid approach, benefits program, and a diverse, inclusive environment.

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 company, invites experienced IT professionals to join and make a significant impact. They offer a mission-driven environment with opportunities for career growth and balance. Currently, they are seeking a Senior Manager, Internal Audit with extensive experience in audit, accounting, and finance, and strong leadership skills.

Professional Services Consultant - Strategic Advisory Services (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global cybersecurity leader, is seeking a Strategic Consultant (Cloud Security) to contribute to large and complex advisory service engagements. The role involves enhancing security programs, advising on cloud security strategy, and developing tailored cyber initiatives. Successful candidates should have 2-6 years of experience in cloud security, IT/security management consulting, security program development, or security analysis/operations. Key qualifications include understanding of major cloud platforms, familiarity with modern workloads, and exceptional communication skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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