Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Vendor Management Coordinator

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a skilled Vendor Management professional with a proven track record. The role involves collaborating with cross-functional teams, managing vendor relationships, conducting market research, and driving continuous improvement initiatives. Requirements include a Bachelor's degree, previous experience in vendor management or procurement, strong analytical and negotiation skills, and excellent communication abilities. The company values diversity and inclusivity, and is an equal opportunity employer.

Sr. Customer Success Advisor, Public Sector

Company: Illumio

Location: Washington, DC / Remote

Posted Jan 22, 2025

Illumio, a market leader in Zero Trust segmentation, is seeking a Customer Success Advisor. The role involves developing strategies for customers to effectively utilize Illumio's products, ensuring high adoption rates, and driving renewals and expansions. The ideal candidate will have 5+ years of experience in Customer Success or related roles, preferably in Cyber Security or Enterprise SaaS. They should possess excellent communication skills, the ability to build trust with C-Suite executives, and be detail-oriented. Illumio offers a competitive pay range and comprehensive benefits, emphasizing a diverse and inclusive culture.

Strategic Account Service Manager (REMOTE)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Strategic Account Service Manager (SASM) to identify and pursue new business opportunities, handle and develop key service accounts, and promote the IES product portfolio. The SASM will maintain long-lasting customer relationships, drive service activities, and collaborate with cross-functional teams. The role involves managing all elements of the service process, from installations to customer relationship management. The ideal candidate should have 3+ years of management experience in field service, account management, or program management within analytical instrument markets, a Bachelor's degree, and strong market knowledge. Thermo Fisher Scientific offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Finance & Strategy Manager

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Finance business partner for the G&A organization. The role involves budget management, forecasting, data-driven analysis, and headcount planning. The ideal candidate should have 4+ years of experience in Corporate Finance/Big 4 Accounting, strong accounting knowledge, and proficiency in Excel or Google Sheets. The position offers the opportunity to impact industries crucial to our global economy, such as agriculture, construction, and transportation, and to work with a high-caliber team in a hyper-growth environment. Samsara's compensation philosophy includes base salary, bonus, and RSU awards, with the potential for above-market equity refresh awards for top performers.

Associate Manager

Company: Prudential Financial

Location: Dresher, PA / Remote

Posted Jan 22, 2025

Prudential is seeking a driven leader for a Project Management role in Transformation & Strategy. The position involves overseeing a team of 8-12 New Business Service associates, managing performance, resolving issues, and enhancing customer experience. Candidates should have 5 years of customer service or sales experience, 3-6 years of leadership experience, and a strong understanding of Sales and Service processes. Prudential offers a competitive salary, comprehensive benefits, and opportunities for career growth and development.

Solutions Architect

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 22, 2025

ServiceNow is seeking a seasoned professional with 15+ years of IT Services industry experience and a minimum of 3-5 years of ServiceNow expertise. The ideal candidate will provide technical and strategic thought leadership, engage in executive-level conversations, and collaborate with internal teams to deliver high-quality solutions. The role involves driving complex strategic deals, participating in innovation opportunities, and creating customer-facing deliverables. The successful applicant will be a trusted advisor, skilled in consultative sales, and have a proven track record of meeting and exceeding sales targets. The position requires 50% travel and a commitment to ServiceNow's values of innovation, collaboration, and customer success.

Manager, Project Management

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an Installation Project Manager for Electron Microscopes in APAC, based in Korea, Taiwan, or Singapore. The role involves planning and executing system installations, managing end-to-end order fulfillment, and coordinating with regional service teams. The ideal candidate will have a degree in installation management, proven experience in high-tech industry, and project management skills. They should possess excellent communication skills, problem-solving abilities, and be comfortable working with cross-functional, cross-cultural teams. The starting salary is $75,000 annually, with a 10% bonus based on targets.

Inside Sales Representative

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job description involves handling assigned accounts and customers to meet sales targets, prospecting and upselling/cross-selling to develop current and new business, following up on quotations, enquiries, and complaints, and supporting customers in finding the best products and solutions. The role offers opportunities for career development in sales, marketing, product management, and research within a global company.

Client Director - Google

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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