Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Middleware Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating a more equitable, inclusive world. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role is diverse and challenging, offering opportunities for growth and specialization across various industries. Kyndryl values diversity, inclusivity, and employee development, providing state-of-the-art resources, learning opportunities, and a supportive work environment.

Market Development Manager - Protein Diagnostics

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Global Market Development Manager to develop and implement marketing campaigns for Medical and Scientific applications. The role involves driving the growth of the Protein Diagnostics Division, building a strong demand generation funnel, and collaborating with cross-functional teams. Key responsibilities include creating content, executing marketing initiatives, analyzing program ROI, and maintaining a digital footprint. The ideal candidate should have a Bachelor's degree in a related field, 5+ years of experience in product commercialization, and strong digital marketing skills. The position offers competitive compensation, benefits, and opportunities for career growth.

Customer Service Representative, Small Business (Remote)

Company: Enova

Location: Chicago, IL / Remote

Posted Jan 22, 2025

Enova, a leading financial technology company, is seeking a Customer Service Representative. The role involves providing superior customer service, managing inquiries, and handling account-related tasks. Preferred candidates have call center experience and strong communication skills. The position offers a competitive hourly rate of $17.50, additional compensation, and comprehensive benefits including health insurance, 401(k) matching, and paid time off. Enova values diversity and inclusion, offering various DEI groups and a sabbatical program. The role is hybrid, allowing remote work on Mondays and Fridays.

Principal, Software Engineer

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a Principal Software Engineer for its Data Platform in Bangalore, India. The role involves designing, coding, and debugging software, providing technical guidance, and driving key technical decisions. The ideal candidate should have over 12 years of experience in software engineering and data platforms, expertise in AWS and modern infrastructure tools, and proficiency in Java and Python. The position offers competitive pay, generous time-off, and a supportive work environment that values diversity, equity, and inclusion.

Blade Service Technician - EEMEA

Company: GE Vernova

Location: Ozorków, Poland / Remote

Posted Jan 22, 2025

The Field Services Technician role involves completing field and workshop-based work, providing on-site technical direction, hands-on service, and leadership during installation, startup, commissioning, and maintenance of customer-owned utility and industrial facilities. Essential responsibilities include preparing job planning documents, communicating effectively with management and colleagues, troubleshooting and providing routine maintenance for various equipment, and maintaining a strong safety mindset. Qualifications include 2 years of experience with laminate repairs, a professional bachelor's degree, understanding of mechanical/electrical diagrams, and rope access certification (preferred). Desired characteristics include proven experience leading field service teams, strong organizational and interpersonal skills, flexibility, advanced computer skills, and basic workplace first aid. This is a remote position requiring more than 90% travel.

Senior Product and Partnerships Communications Manager - Seattle, WA

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Product & Partnerships Communications Manager. This role involves leading comprehensive communications strategies for product launches, updates, and lifecycle management. The ideal candidate will have 10+ years of experience in communications, public relations, or marketing, with a focus on product communications, partnerships, or B2B communications. They will craft clear, engaging, and persuasive messaging for diverse audiences, position key executives as thought leaders, and collaborate with cross-functional teams. The role offers the opportunity to work in a fast-paced, dynamic startup environment, with a competitive total compensation package and benefits.

Staff, Machine Learning Engineer

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a Staff Machine Learning Engineer to lead the development of AI and ML solutions for its next-gen communications platform. The role involves designing and implementing scalable ML models, collaborating with leadership, and ensuring adherence to data security and ethical AI practices. The ideal candidate should have 5+ years of hands-on engineering experience, expertise in NLP and conversational AI, and proficiency in Python. The position is remote but not eligible for hiring in certain states. Twilio offers competitive pay, generous time-off, and various benefits.

Core Enterprise - Customer Technology Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Core Enterprise Customer Technology Advisor to join their dynamic Go-To-Market team. The role involves leveraging technical expertise to drive opportunities, exceed customer expectations, and showcase Kyndryl's industry credibility. The ideal candidate will possess strong technical and business acumen, excellent customer-facing skills, and a growth mindset. They will collaborate closely with Kyndryl Consult Partners and customer partners, driving profitable deals and contributing to Kyndryl's success. The role requires extensive technical knowledge, external certifications, and the ability to develop and deliver compelling demonstrations and prototypes.

Senior Customer Marketing Manager - Localization - (Boston, MA)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Customer Lifecycle Marketing Manager to internationalize their customer lifecycle program. The role involves designing and implementing region-specific campaigns, optimizing lifecycle journeys, and ensuring compliance with regional regulations. The ideal candidate should have 5+ years of experience in lifecycle marketing, strong project management skills, and a deep understanding of market segmentation and customer journey mapping. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Blade Service Technician - EEMEA

Company: GE Vernova

Location: Ozorków, Poland / Remote

Posted Jan 22, 2025

The Field Services Technician role involves completing field and workshop-based work, providing on-site technical direction, hands-on service, and leadership during installation, startup, commissioning, and maintenance of customer-owned utility and industrial facilities. Essential responsibilities include preparing job planning documents, communicating effectively with management and colleagues, troubleshooting and providing routine maintenance for various equipment, and maintaining a strong safety mindset. Qualifications include 2 years of experience with laminate repairs, a professional bachelor's degree, understanding of mechanical/electrical diagrams, and rope access certification (preferred). Desired characteristics include proven experience leading field service teams, strong organizational and interpersonal skills, flexibility, advanced computer skills, and basic workplace first aid. This is a remote position requiring more than 90% travel.

Implementation Associate

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an Implementation Associate in Toronto, Canada. The role involves assisting new customers in effectively implementing Samsara's IoT platform, ensuring safety, efficiency, and sustainability improvements. The ideal candidate will have 2+ years of experience in Customer Success, account management, or strategic consulting, preferably in Enterprise SaaS. They should thrive in problem-solving, be a natural relationship builder, and have a growth mindset. The role offers autonomy, opportunities for career growth, and a competitive compensation package. Samsara values diversity and inclusivity, and the position requires working closely with various teams and stakeholders.

Account Manager II

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an Account Manager with 2+ years of sales experience, preferably in medical sales, lab, science, or healthcare. The role involves selling consumable and diagnostic lab supplies and instrumentation within a defined territory, maintaining customer relations, and achieving sales and profit forecasts. The company offers a comprehensive Total Rewards package, including medical, dental, and vision plans, employee assistance programs, retirement savings programs, and more. The salary range for this position based in Vermont is $47,800.00-$78,850.00.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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