Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Enterprise Sales Executive

Company: UKG

Location: Bracknell, United Kingdom / Remote

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking an Enterprise Sales Executive. The role involves selling into named accounts, expanding business, and prospecting for new opportunities. The ideal candidate should have 5+ years of experience selling Cloud/SaaS based software solutions at the C level, and be proficient in consultative selling skills. UKG offers a comprehensive benefits package, an inclusive culture, and opportunities for professional growth. The company is currently leading in workforce and human capital management markets, with plans to expand further with its AI-powered product portfolio.

Senior Credit Risk Manager

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a Senior Credit Risk Manager with extensive experience in managing credit or market risk. The role involves developing and overseeing risk management governance programs, managing complex credit risks, and working with international stakeholders. The ideal candidate should have 10+ years of risk management experience, strong communication skills, and the ability to influence across all functions. Familiarity with crypto trends is a plus. The position offers a competitive salary range of $195,500—$230,000 USD and includes benefits, bonus, and equity.

Sr CRM (Dynamics 365 & Salesforce) Functional Consultant

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Kyndryl is seeking a highly skilled Senior Functional Consultant with expertise in MS Dynamics 365 CRM, Salesforce, Microsoft 365, and associated platforms. The ideal candidate will lead the team in optimizing Sales, Marketing, and Legal processes, ensuring seamless system integration, and delivering impactful business results. Key responsibilities include providing expert-level support, analyzing business requirements, configuring and customizing Maconomy modules, conducting training sessions, collaborating with cross-functional teams, and troubleshooting issues. Kyndryl offers exciting career growth opportunities, with the potential to advance to Principal Engineer or Vice President of Software. The company values diversity and inclusivity, providing state-of-the-art resources and benefits to support employees.

Principal Software Engineer, Jira AI

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 22, 2025

Atlassian offers flexible work arrangements, allowing employees to choose where they work, whether in an office, from home, or a combination. The company focuses on hiring globally and conducts virtual interviews and onboarding. Employees work on complex problems, collaborate with various leads, and deliver solutions used by other teams. Atlassian values a Product Engineer mindset, emphasizing data-driven and customer-centric features. The role requires fluency in modern object-oriented programming languages, understanding of Machine Learning project lifecycle, and experience with AWS services. Additional perks include health coverage, paid volunteer days, and wellness resources.

Account Executive - Agency & Reseller Team

Company: GANNETT

Location: Remote

Posted Jan 22, 2025

LocaliQ is seeking an experienced Growth Manager to help Agency Partners grow. The role involves developing and executing revenue growth plans, building strong relationships with stakeholders, and working cross-functionally to enable business success.

Staff Product Manager, Ranking, Core Experience

Company: Reddit

Location: Remote

Posted Jan 22, 2025

Reddit, a community-driven platform with over 97M daily active users, is seeking a Staff-level Product Manager for its Core Experience team. The role involves shaping the future of Reddit by integrating ranking and ML into key parts of the platform, such as the feed, video player, and comments page. The successful candidate will define strategy, design experiments, and collaborate with ML engineering and design teams to improve ranking models and media recommendations. Qualifications include at least 8 years of product management experience, 2+ years in ranking/ML roles, and proven experience in building product roadmaps and shipping ML-enabled consumer products.

Senior Financial Analyst, FP&A

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 22, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Senior Financial Analyst to join their FP&A team. The role involves operating financial processes, supporting workforce strategies, preparing financial review packages, and partnering with cross-functional teams. Requirements include 5+ years of FP&A experience, strong financial modeling skills, proficiency in Excel and NetSuite, and a Bachelor's Degree. The position offers a competitive salary, equity, and benefits. Liftoff is committed to a diverse, inclusive, and respectful work environment.

Contract: Senior Content Designer

Company: Upwork

Location: Remote

Posted Jan 22, 2025

Upwork, a global work marketplace, is seeking a Senior Content Designer. The role involves creating clear, consistent, and compelling content for the platform, supporting cross-functional teams, and advocating for content design in product development. The ideal candidate should have experience in UX writing, IA, and content strategy, particularly for SaaS products. They must demonstrate strategic thinking, visual systems-level thinking, and the ability to apply UX research and data in content design decisions. Upwork is committed to fostering a diverse and inclusive workforce.

Senior IT Systems Engineer

Company: Interos Inc

Location: Remote

Posted Jan 22, 2025

Interos, a leading supply chain risk intelligence company, is seeking a Senior IT Systems Engineer. The ideal candidate should have 5+ years of IT systems admin experience, a Bachelor's Degree, and strong communication, analytical, and problem-solving skills. The role involves managing internal systems, automating processes, and troubleshooting operational issues. The position is full-time, with the option to work remotely, and offers a competitive salary range of $120,000-$160,000 along with comprehensive benefits.

Lead, Customer Advocacy

Company: Affirm

Location: Remote

Posted Jan 22, 2025

Affirm is seeking a Customer Advocacy Associate Lead to manage a team of associates, solve complex customer issues, and drive continuous improvement. The role involves managing performance, hiring new team members, and collaborating with cross-functional partners to resolve customer complaints. The ideal candidate should have experience in people management, customer support, and process improvement, with strong communication and analytical skills. Affirm offers competitive compensation, benefits, and a remote-first work environment.

Associate, Client Success

Company: Axios

Location: Remote

Posted Jan 22, 2025

Axios, a reputable media company, is seeking an Associate of Client Success to join their Local advertising team. The role involves supporting the Client Success team in delivering top-notch experiences for advertising partners. Key responsibilities include creative development, asset collection, reporting, and collaboration with multiple cross-functional teams. Ideal candidates should possess a growth mindset, excellent organizational skills, strong communication abilities, and a passion for the Axios Local mission. The starting salary ranges from $24.00 to $31.25 per hour, depending on factors like location and experience. Besides competitive compensation, Axios offers a comprehensive benefits package, including health insurance, retirement plans, paid leave, and a positive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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