Customer Success Manager Jobs in Remote

Account Executive, SLED (LA, OK, AR)

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is hiring an Enterprise SLED Account Executive to sell cybersecurity solutions to State/Local Government & K-12 Education accounts. The ideal candidate should have a hunter mentality, passion for cybersecurity, and proven team-selling experience. They must have 4+ years of direct sales experience in the region, with 2+ years in cybersecurity sales. Key qualifications include being a top performer, having a hunter mentality, strong qualification skills, and the ability to present value-based solutions.

Customer Experience Product Manager

Company: GeneDx

Location: Remote

Posted Jan 22, 2025

GeneDx, a healthcare technology company, is seeking a Customer Experience Product Manager with 5+ years of experience in product management, preferably in a customer experience role. The role involves owning the end-to-end customer experience for customer-facing products, ensuring it meets the needs of healthcare providers and patients. The candidate will design and optimize workflows, drive cross-functional collaboration, and deliver solutions that simplify complex processes. The ideal candidate should have an analytical mindset, experience with Agile methodologies, a customer-first approach, and excellent communication skills. The responsibilities include owning customer-facing experiences, mapping and optimizing end-to-end workflows, developing a deep understanding of customer needs, defining and prioritizing the product roadmap, and partnering with various teams to deliver impactful solutions. The objectives are to deliver tangible improvements to the customer experience, develop a comprehensive measurement plan, and improve GeneDx's customer experience end-to-end tracking and analytics capabilities. The pay range is $153,053 - $191,317 USD.

Sr Enterprise Account Executive - State & Local Government

Company: ServiceNow

Location: Franklin, TN / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role, requiring 10+ years of software/solutions sales experience, ability to build C-suite relationships, and a customer success focus. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers.

Principal Technical Program Manager - Developer Productivity

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian is offering a remote Principal Technical Program Manager position within the United States. The role involves leading initiatives to support Developer Productivity, understanding business objectives, and translating them into technical systems problems. The ideal candidate should have 7+ years of program leadership experience, expertise in setting vision and developing program roadmaps, and a product thinking mindset. Compensation ranges from $166,100 to $266,800 depending on the geographic pay zone. Atlassian values diversity and offers comprehensive perks and benefits.

Audit Manager II Internal Controls over Financial Reporting

Company: TD Bank

Location: New York, NY / Remote

Posted Jan 22, 2025

Support Engineer (Weekend Coverage - APAC)

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, an open core software company, is seeking a Support Engineer for a shift role. The role involves collaborating with various teams to support, maintain, and resolve issues in GitLab environments. The engineer will interact daily with customers, troubleshoot performance problems, and contribute to the source code, documentation, and support processes. The company values collaboration, transparency, and inclusivity, offering flexible work arrangements and comprehensive benefits.

Product Manager - Cloud Networking

Company: Kyndryl

Location: New York, NY / Remote

Posted Jan 22, 2025

Kyndryl, a company focused on designing and managing mission-critical technology systems, is seeking a Senior Product Manager - Cloud Networking for Skytap, its cloud platform. The role involves leading product strategy, development, and execution of networking solutions, integrating advanced cloud networking services, and collaborating with engineering teams and vendors. The ideal candidate should have 5+ years of product management experience, expertise in cloud networking, and knowledge of public cloud platforms like Azure, IBM Cloud, and AWS. Key traits include strong technical knowledge, leadership skills, and a customer-centric approach.

Senior Professional Services Program Manager, EMEA

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, an open core software company, is seeking a Program Manager for its Professional Services organization. The role involves overseeing and managing customer programs and projects, ensuring successful delivery, and providing strategic guidance. Key responsibilities include building relationships with key stakeholders, developing a delivery methodology, managing stakeholder expectations, and defining program success criteria. The ideal candidate should have proficiency in forecasting and reporting metrics, experience in managing customer programs, and strong knowledge of multiple project management methodologies. Fluency in French and English is required. GitLab is committed to being an equal opportunity workplace.

Senior Principal Engineer, Cloud Transition

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 22, 2025

Atlassian is seeking a Sr. Principal to join the Data Portability team, driving the technical strategy for cloud transition. The ideal candidate will be a technical visionary with extensive experience in cloud-native technologies, SaaS product architecture, and distributed systems. They will mentor developers, product managers, and senior managers, and work closely with the Head of Engineering to define and nurture the engineering culture. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Strategic Account Executive

Company: Bishop Fox

Location: Remote

Posted Jan 22, 2025

Bishop Fox, a leading professional services firm specializing in offensive security, is seeking a Strategic Account Executive with 8+ years of experience in cyber or information security consulting and/or managed services. The role involves driving sales efforts, identifying new business opportunities, nurturing existing customer relationships, and overseeing incoming sales initiatives. The ideal candidate will have a proven track record in securing new business from mid-market to large enterprise accounts, and excel in technical, solution-oriented sales conversations. They will also serve as an escalation point for sales, delivery, and client issues, and provide accurate sales forecasting. The position is full-time, remote within the United States, and reports to the SVP of sales.

DevOps Engineer - Virtual

Company: Alight Solutions LLC

Location: Remote

Posted Jan 22, 2025

Alight, a company focused on human insights and cloud technology, is seeking a DevOps Engineer. The role involves leveraging AWS services, monitoring resources, troubleshooting issues, and improving cloud product reliability. Required skills include extensive AWS experience, Terraform proficiency, scripting abilities, and knowledge of networking and security standards. Preferred skills include experience with integration services, machine learning platforms, data warehousing solutions, and agile development processes. Alight offers a competitive salary, comprehensive benefits, and a commitment to diversity and inclusion.

Associate/ Senior Medical Director - Rheumatology (Client - dedicated), EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025