Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Product Owner Sr - TM Payments

Company: PNC

Location: Remote

Posted Jan 22, 2025

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. The role of Product Owner Sr within PNC's Payments organization involves owning the product vision, serving as the customer's voice, driving product backlog creation, and ensuring business value-focused priorities. Successful candidates should possess skills in accountability, customer solutions, data visualization, prioritization, agile development, and effective communications, among others. PNC offers competitive compensation, comprehensive benefits, and opportunities for growth.

Contractor: Lead Data Reporting Engineering Services

Company: Newsela

Location: Remote

Posted Jan 22, 2025

The job posting is for a remote contract position based in Mexico or Argentina, focusing on Lead-Level Data Reporting Engineering Services. The contractor will translate data requests into reporting metrics, communicate with developers and stakeholders, lead initiatives, and work with customer-facing teams. Required skills include proficiency in SQL, Python, and relational databases, experience in optimizing SQL queries, and leading data teams. Additional desired skills include experience with in-house tooling, root-cause analysis, data testing, DBT orchestration, web frameworks, application monitoring, data pipelines, and event-based pipelines.

Online Data Analyst - Norway

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

This is a part-time, long-term freelance opportunity for a detail-oriented individual with proficiency in English and Norwegian, and familiarity with Norwegian affairs. The role involves enhancing digital maps, conducting online research, and completing various tasks. The work will be subject to quality assurance checks. The company, TELUS Digital AI, is committed to diversity and inclusion, and the hiring process includes a qualification exam and ID verification. The role offers flexibility and the chance to work with a dynamic, innovative team.

Director of Equity Administration

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian is seeking an experienced Director of Equity Administration for a remote position, preferably in US Pacific, Mountain, or Central timezones. The role involves defining strategy, improving processes, and collaborating with business partners. The ideal candidate should have a BS/BA degree, 6+ years of equity-related experience, CEP certification, and expertise in Microsoft Excel. Familiarity with Shareworks, Workday, Atlassian products, and automation tools is a plus. Atlassian offers competitive compensation and a variety of perks and benefits.

Member

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 22, 2025

Kyndryl, a leading technology company, is seeking a Cybersecurity Assurance professional. The role involves planning, implementing, and managing security and resiliency practices, ensuring enterprises remain secure and reliable. The successful candidate will partner with Fortune 500 clients to safeguard their digital footprint, using offensive security techniques and risk management methodologies. They will be responsible for vulnerability management, penetration testing, and audit compliance. Kyndryl offers opportunities for growth, skilling programs, and a diverse, inclusive work environment.

Senior Program Manager, Sales Success & Transformation

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work arrangements, allowing employees to choose their work environment, whether in an office, from home, or a combination. The company is distributed-first, conducting interviews and onboarding virtually. The role of a Senior Program Manager for Transformational Programs in Sales and Success involves leading complex, cross-functional initiatives to drive transformational change and operational excellence. Key responsibilities include owning program outcomes, strategic problem-solving, analytical thinking, and effective communication with diverse audiences. The ideal candidate should have 7+ years of experience in project or program management, proven experience in leading large-scale programs, and strong communication and stakeholder management skills. Atlassian provides competitive compensation and a variety of perks and benefits.

Federal Account Executive, Civilian

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security, a rapidly growing cybersecurity firm, seeks a Major Account Executive with 8+ years of enterprise sales experience, particularly in Federal accounts. The role involves selling Abnormal Security solutions to federal agencies, generating new business opportunities, and managing major accounts from initial conversations to contract signing and upselling. Key skills required include prospecting, negotiation, technical competence in cybersecurity, and start-up experience. The ideal candidate should be able to hunt for new business, qualify customers, present value, manage sales methodology, maintain data integrity, and guide internal stakeholders through their buying processes.

Operations Director, Digital Marketing, DASO (Digital Acquisition Strategy & Ops)

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow is seeking an experienced Operations Director for Digital Marketing. The role involves strategic partnership, operational excellence, cross-functional collaboration, performance tracking, project management, and stakeholder management. The ideal candidate should have a Bachelor's degree in marketing or related field, 5+ years in digital marketing, and a Master's degree is preferred. Prior experience as a Chief of Staff or in Ops is essential. The position offers a competitive salary, benefits, and opportunities for growth in a dynamic, inclusive environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages