Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Strategic Account Executive, Major Market, Rentals

Company: Zillow

Location: Remote

Posted Jan 22, 2025

The Rentals Sales Team at Zillow Group offers top-tier advertising solutions and business consultation for Multi-Family partners. They are a lively team dedicated to assisting Zillow Group users in making informed decisions about homes. The Multi-Family Rental sales team collaborates with US-based rental property owners and operators, connecting renters with their future homes. They provide innovative technological solutions, strategic data, and comprehensive training to boost clients' business growth. The Strategic Account Executive role is crucial for acquiring partnerships with the largest multifamily property management companies, driving revenue growth. This role involves managing complex sales cycles, building strong relationships, and ensuring high customer satisfaction. The ideal candidate should have a minimum of 6 years of sales experience, excellent interpersonal skills, and a customer-centric mindset.

Enterprise Account Executive

Company: ServiceNow

Location: Chesterfield, MO / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers a cloud-based platform that connects people, systems, and processes to improve work efficiency. They seek a sales professional with 7+ years of experience to develop relationships with C-suite executives, oversee client relationship mapping, and act as a trusted advisor to customers. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Client Architect RCG

Company: Salesforce

Location: Remote

Posted Jan 22, 2025

Salesforce, a leading CRM company, is seeking a Client Architect for Retail and Consumer Goods. This role involves guiding strategic customers in their digital transformation journey, translating business strategy into technology vision, and delivering realizable business outcomes. The ideal candidate should have extensive technical experience, strong consultative skills, and a deep understanding of digital transformation, enterprise architecture, and customer experience. They will work closely with the sales account team, act as a technical architect, and establish trusted relationships with C-level partners. The role requires a blend of business insight, technical expertise, and the ability to mentor and share knowledge.

Change Management and Organizational Design Manager

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Change Management and Organizational Design Manager. The role involves leading change management strategies, project management, and implementing organizational design changes. The ideal candidate should have 5+ years of experience in Human Capital consulting, Change Management, Organizational Design, and Project Management. Key responsibilities include developing change initiatives, stakeholder engagement, and overseeing project management. Equinix values diversity, equity, and inclusion, and offers opportunities for growth and learning.

Remote Inside Sales Representative

Company: Liberty Mutual Insurance

Location: Pensacola, FL / Remote

Posted Jan 22, 2025

Liberty Mutual is offering a Remote Inside Sales Agent position in Florida, with a starting base salary of $45K and potential earnings of $55K-$75K through base salary and commission. The role involves handling inbound calls and warm leads, consulting with customers on insurance needs, and converting sales leads into policyholders. The company provides paid training, licensing, and comprehensive medical benefits from day one. Top performers can earn up to $85k+. Qualifications include 2-3 years of sales experience, strong interpersonal and persuasion skills, and a Property & Casualty Insurance license. Liberty Mutual fosters a diverse, equitable, and inclusive workplace.

VP, Core Services & Energy

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

Senior Manager of Network Performance and Quality Assurance

Company: Maven Clinic

Location: Remote

Posted Jan 22, 2025

Maven Clinic, a leading virtual healthcare provider for women and families, is seeking a Senior Manager of Network Performance and Quality Assurance. This role involves enhancing practice quality, ensuring clinical rigor, and optimizing provider network performance. The ideal candidate should have a strong background in healthcare operations, a passion for improving patient outcomes, and the ability to execute projects with cross-functional teams. Key responsibilities include owning performance monitoring, delivering feedback, and driving quality improvement initiatives. The company, recognized for innovation and industry leadership, offers competitive benefits and a positive work environment.

Sr. Product Manager - Falcon For IT (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking an experienced Product Manager for an AI-native Endpoint Management solution. The role involves working closely with various teams, conducting competitive analyses, and delivering significant new features. The ideal candidate should have 5+ years of IT Ops/Management and 3+ years of product management experience, strong communication and analytical skills, and the ability to work with both local and remote teams. CrowdStrike offers a remote-friendly culture, competitive benefits, and a commitment to diversity and inclusion.

AI Software Engineer

Company: Superhuman

Location: Remote

Posted Jan 22, 2025

Superhuman is seeking an AI Software Engineer with 8+ years of experience, including 3+ years in AI, to implement AI features enhancing user experience. The role requires expertise in backend technologies like Go or Python, and AI technologies including ML models, LLMs, and NLPs. The company, known for its premium productivity brand, offers a competitive salary, comprehensive benefits, and a focus on professional development. Superhuman values diversity and equality, providing a supportive work environment.

Director, Financial Planning & Analysis

Company: Carrot Fertility

Location: Remote

Posted Jan 22, 2025

Carrot Fertility, a leading global fertility and family-building platform, is seeking a Director of FP&A. This role involves leading financial planning, analysis, and reporting functions, overseeing the development and management of financial planning and budgeting processes, and serving as a strategic business partner to senior leadership. The ideal candidate will have 10 years of progressive experience in FP&A, advanced financial modeling skills, and proficiency in Excel and business systems. They should possess strong critical thinking, problem-solving abilities, and excellent communication skills. Carrot offers a comprehensive Total Rewards package, with a starting base salary ranging from $175,000-$195,000.

M365 Engineer

Company: Leidos

Location: Remote

Posted Jan 22, 2025

NASA's Digital Modernization Sector is hiring an M365 Engineer for a telework position, preferably near a NASA operating center. The role involves supporting and enhancing mail flow environments, including M365 and on-premise infrastructure. Key responsibilities include managing Red Hat Linux-based Postfix servers, Exchange Online, Microsoft Defender, and M365 security suite. The ideal candidate should have a technical background in these technologies, strong communication skills, and experience in IT systems engineering, project management, and PowerShell. Basic qualifications include U.S. citizenship, a BS/MS degree, and 6-12 years of relevant experience.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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