Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior LIMS Consultant - Netherlands, UK, Austria or Italy based.

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Senior Technical Consultant to provide expert-level guidance, support, and implementation services for Digital Science Solutions products. The role involves working closely with clients to understand their laboratory processes, design solutions, supervise system implementation, and provide ongoing support and training. The ideal candidate should have in-depth knowledge of enterprise laboratory software platforms, expert understanding of laboratory processes and data management principles, and experience with regulatory requirements. The position requires strong communication skills, problem-solving abilities, and the capacity to work in a global, matrix environment.

Sr. Salesforce DevOps Engineer (Copado)

Company: Pluralsight

Location: Remote

Posted Jan 22, 2025

Pluralsight is seeking a Senior Salesforce DevOps Engineer to lead their pursuit of engineering excellence on the Salesforce platform. The ideal candidate will have extensive experience in Salesforce development, DevOps tooling, and version control. They will be responsible for managing the Copado platform, collaborating on security practices, and empowering teams through automation. The role demands a passionate advocate for automation and security, an influential mentor, a proponent of growth, an analytical and quality-focused individual, and a bold and empathetic team player.

EHS Compliance Analyst

Company: Equinix, Inc

Location: San Jose, CA / Remote

Posted Jan 22, 2025

Customer Portfolio Manager CPM - CS

Company: GE Vernova

Location: Baton Rouge, LA / Remote

Posted Jan 22, 2025

The Customer Portfolio Manager role involves serving as a liaison between internal/external organizations and assigned customers, contributing to business strategy and growth. Key responsibilities include managing customer relationships, overseeing warranty and commercial considerations, handling outage/non-outage parts planning, and managing contract leadership and fulfillment. The role requires strong leadership, financial and commercial skills, and technical knowledge in Gas Turbine maintenance and upgrade outages. A Bachelor's degree or equivalent experience in the power plant field services and/or Energy Industry is required, with a preference for an Engineering degree.

Senior Customer Marketing Manager - References

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Customer Marketing Manager to build and scale a world-class customer reference program. The role involves expanding the advocate network, managing the customer advocate database, leading the customer reference program, empowering sales, driving program adoption, fostering advocate engagement, measuring program impact, and championing Samsara's cultural principles. The ideal candidate will have 5+ years of experience in customer advocacy or marketing program management, proficiency with CRMs and advocacy platforms, and strong interpersonal and communication skills. Samsara offers competitive compensation, benefits, and a flexible working model.

Advisory Solution Consultant - Manufacturing

Company: ServiceNow

Location: Southfield, MI / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Specialist Solution Consultant. The role involves developing and positioning industry-specific solutions, leading discovery workshops, and guiding strategic programs in top accounts. The ideal candidate should have 7+ years of pre-sales solution consulting experience, industry expertise in Manufacturing, Technology, or Telco, and proficiency with the ServiceNow platform. The company offers a competitive base pay, variable/incentive compensation, and benefits, and values inclusivity, welcoming candidates from diverse backgrounds.

Channel Sales Executive - SEA-9804

Company: Coupa

Location: Singapore / Remote

Posted Jan 22, 2025

Coupa offers a community-driven AI platform for spend management, informed by trillions of dollars of spend data. The company empowers businesses to make smarter, more profitable decisions. Coupa values collaboration, transparency, and global impact. As a Channel Sales Executive, one would develop an indirect sales model, manage partners, and significantly impact the organization by generating new pipeline and improving win rates.

Field Scientist, Applications - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary matrix team and will be required to travel up to 75%, mainly within Central and South United States with occasional international travel. The position offers competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension/retirement, and a range of employee benefits.

Content Strategy Director

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Jan 22, 2025

Business Operations Director

Company: GE Vernova

Location: Ad Dawādimī, Saudi Arabia / Remote

Posted Jan 22, 2025

The Senior Director will play a pivotal role in managing and delivering operational excellence, driving customer success, and leading strategic growth initiatives for the Grid Software Portfolio. The ideal candidate will demonstrate strong leadership, financial acumen, and strategic vision to ensure the success of Grid Software Business.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher is seeking a Sr. Business Development Executive to join their Biotech East Sales team. The ideal candidate will bring extensive service industry expertise and be adept at coordinating winning solutions and strategies tailored to Biotech accounts.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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