Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Trial Attorney (Remote - Los Angeles)

Company: Allstate

Location: Glendale, CA / Remote

Posted Jan 22, 2025

Allstate is seeking a Trial Attorney to manage insurance defense litigation, handle bodily injury and property damage lawsuits, and provide counsel to business clients. The role involves conducting legal research, preparing legal documents, interviewing clients and witnesses, and attending legal proceedings. The ideal candidate should have a Juris Doctorate, active membership in the California State Bar, and relevant coursework in legal research, writing, and analysis. Allstate offers a competitive salary, excellent work-life balance, and opportunities for professional growth.

Software Engineer II (Compute Platform)

Company: Affirm

Location: Remote

Posted Jan 22, 2025

Affirm, a company revolutionizing credit, is seeking a software engineer with 1.5+ years of experience. The role involves breaking down projects, collaborating with various teams, and contributing to a sense of community. The ideal candidate is proficient in Python or Kotlin, familiar with distributed systems, and has strong communication skills. Affirm offers competitive compensation, comprehensive benefits, and a remote-first culture.

Sales Director - Jira Service Management Solution Sales

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Atlassian offers flexible work arrangements, allowing employees to choose where they work. They are seeking an experienced Solution Sales Manager in ITSM to drive revenue growth in the EMEA region. The role involves leading sales strategies, mentoring a team, engaging with customers, and collaborating with various teams. The ideal candidate should have ITSM market knowledge, partner-friendly skills, and effective communication. Compensation is competitive with base pay varying by geographic zone in the US. Atlassian values diversity and inclusion, offering a range of perks and benefits.

Sr Product Manager, Digital Workflow Solutions

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

ThermoFisher is seeking a Senior Product Manager, Digital Workflow Solutions to join their Clinical Diagnostics Division. The role involves strategy development, customer feedback integration, and cross-collaboration with various teams. The position offers competitive compensation, benefits, and career development opportunities. A bachelor's degree in marketing, business, or equivalent is required, along with experience in clinical laboratory workflows and digital products.

VP, Partners & Alliances

Company: Tackle.io

Location: Remote

Posted Jan 22, 2025

Tackle is a leading solution for software companies to generate revenue through a data-driven Cloud gotomarket. The company works with over 500 software companies, including Salesforce, CrowdStrike, HashiCorp, New Relic, and Snyk. Tackle is seeking a leader to optimize its partnerships with AWS, Azure, GCP, and other strategic partners. The role involves building and refining methodologies, programs, and processes to align product roadmaps and drive revenue growth. The leader will manage a team of 23 Alliances Managers, build strong relationships for product roadmap alignment, and drive demand generation across the partner ecosystem. The ideal candidate should have at least 10 years of experience in partnerships, alliances, and channel sales, with a proven track record in building strategic partner relationships and managing execution of strategic plans. Tackle values customer success, innovation, team learning, wellness, and inclusivity.

Senior Technical Accountant

Company: HubSpot

Location: Remote

Posted Jan 22, 2025

HubSpot, a rapidly growing CRM technology company, is seeking a senior technical accountant. The role involves interacting with multiple departments to ensure compliance with US GAAP, assessing lease contracts, partnering with FP&A and Facilities, and preparing financial statements. The ideal candidate should have an accounting degree, 2-4 years of professional experience, CPA preferred, and proficiency in Excel. The position offers a competitive cash compensation range of $84,000-$126,000 annually and potential equity participation. HubSpot values flexibility, connection, and a diverse, inclusive workplace.

Sales Representative, Laboratory Products

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Sales Representative to join their Laboratory Products team. The role involves achieving assigned territory revenue goals, developing strong customer relationships, and collaborating with channel partners. The position offers a comprehensive Total Rewards package, including competitive salary, benefits, and opportunities for growth.

Autodesk Infrastructure Consultant

Company: M2 Technologies

Location: Remote

Posted Jan 22, 2025

Symetri is hiring an Autodesk Infrastructure Consultant with 4+ years of civil engineering experience. The role involves providing technical support, training, and consulting on CAD, BIM, VDC, and GIS technologies. The successful candidate will work with industry leaders, contribute to projects in critical sectors, and help build a smarter, more sustainable future. Symetri offers a dynamic work environment, opportunities for growth, a competitive salary, and a comprehensive benefits package.

Account Executive, Mid-Market Sales

Company: Equinix, Inc

Location: Tampa, FL / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking an Account Executive 1 to sell its solutions to small and mid-market new accounts and expand existing ones. The role involves building customer relationships, managing accounts, identifying business needs, facilitating contract renewals, and leveraging internal resources. The position requires 1+ years of experience and a Bachelor's degree. The targeted pay range is $82,000 to $126,000 per year in locations like California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, and Washington state. Equinix is committed to diversity and equal employment opportunities.

Buick and GMC District Sales Manager - TN/MS

Company: General Motors

Location: Remote

Posted Jan 22, 2025

The text describes a remote District Sales Manager position for Buick GMC, responsible for managing and engaging dealers, developing marketing initiatives, and ensuring customer satisfaction. The role involves travel, time management, and strong relationship-building skills. The successful candidate will be based anywhere in the US, with a focus on West Tennessee/Northern Mississippi. The position requires a Bachelor's degree or equivalent experience, 4+ years in sales and customer service, and the ability to travel 100% and relocate within the US.

Sales Director - Australia and New Zealand

Company: Cendyn

Location: Remote

Posted Jan 22, 2025

The Sales Director Australia and New Zealand role is a demanding position for a highly organized, results-driven individual with a proven track record in software sales, particularly within the hotel industry. The ideal candidate will develop and execute a territory sales plan, maximize sales opportunities, and drive new business sales from discovery to close. They will be responsible for new business acquisition across Cendyn's product and service range, selling to hotels, management companies, ownership groups, and other accommodation providers. Essential functions include developing a comprehensive sales plan, maintaining a robust sales pipeline, cold calling, lead generation, and utilizing a consultative sales approach. The role requires strong sales, analytical, organizational, communication, and people skills, as well as proficiency with Microsoft Office Suite and Salesforce. The position involves daily interactions with customers, team members, and various departments at mid and upper management levels. Up to 30-50 travel is required, and the role operates in a home office environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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