Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

IT App Development (Java/Angular) - Specialist

Company: Nationwide Insurance

Location: Remote

Posted Jan 22, 2025

Nationwide's Information Technology team is seeking a skilled Software Engineer for a multi-year Tier 1 initiative within their Retirement Solutions Technology Organization. The role involves leading and participating in delivering quality solutions, troubleshooting complex problems, and driving continuous improvement. The ideal candidate should be proficient in Java, TypeScript/JavaScript, Angular 8+, RESTful API, and have experience with Github Version Control, SQL, Agile teams, and DevOps. Familiarity with Kubernetes is a plus. The position is based in Columbus, OH, with potential for remote work. Nationwide's IT organization has been recognized as a top work environment for technology professionals by Computerworld magazine for seven consecutive years.

Compliance Manager

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a highly skilled Third Party Vendor Manager to oversee and manage third-party vendors within the compliance domain. The role involves developing and maintaining vendor relationships, ensuring compliance with regulations, and driving operational excellence. The ideal candidate should have a deep understanding of compliance requirements, a proven track record in vendor management, and excellent communication skills.

Project Engineer, Injection Molding

Company: Xometry

Location: Remote

Posted Jan 22, 2025

The Injection Molding, Project Engineer role plays a key role in ensuring suppliers meet quality standards and delivering products on time. The position involves problem-solving, improving supplier relationships, and providing excellent customer service.

Strategic Account Executive (Greater Central)

Company: Datadog

Location: Chicago, IL / Remote

Posted Jan 22, 2025

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific's PPD division is seeking a Patient Recruitment & Engagement Lead. This role involves managing global Patient Recruitment strategies for drug trials, leading implementation of recruitment strategies, collaborating with clinical teams, maintaining compliance, and overseeing project financials. The ideal candidate should have a Bachelor's degree, previous patient recruitment experience, and strong leadership, project management, and communication skills. The position is home-based in the US, UK, Italy, France, or Spain, with a salary range of $100,000 - $140,000 USD. Thermo Fisher Scientific offers competitive benefits and a mission to make the world healthier, cleaner, and safer.

Senior IT ERP Technical Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a Senior ERP IT Technical Project Manager to lead complex ERP transformation projects. The role involves setting up and managing all project phases, coordinating with various divisions, and ensuring high-quality standards. Key responsibilities include developing project plans, leading cross-functional teams, fostering a collaborative environment, and managing project risks. The ideal candidate should have a Bachelor's degree, extensive ERP project leadership experience, strong communication skills, and SAP S4 HANA expertise. Thermo Fisher Scientific offers a dynamic environment with opportunities for professional growth and impactful projects.

Technical Product Marketing Manager - Worldwide

Company: Storyblok

Location: Remote

Posted Jan 22, 2025

Storyblok is a headless CMS designed for enterprise-level scalability and secure collaboration, enabling teams to deliver seamless digital experiences. The company is seeking a Product Marketing Manager to drive growth in the enterprise market. The role involves product positioning, campaign execution, enterprise sales enablement, thought leadership, customer engagement, and data analysis. The ideal candidate should have a Bachelor's degree in Marketing or a related field, proven experience in B2B SaaS product marketing with an enterprise focus, and a strong understanding of headless CMS technology.

ICF Medical Writing Program Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an ICF Medical Writing Program Manager for a position based in Bulgaria or Serbia. The role involves leading patient-centric medical writing programs, managing complex projects, engaging with clients, and ensuring high-quality document delivery. Key responsibilities include developing project plans, managing client relationships, collaborating with cross-functional teams, and mentoring junior staff. Successful candidates will possess advanced project management skills, excellent communication abilities, and in-depth knowledge of regulatory and document development guidelines. The company offers a competitive salary, extensive benefits, and a flexible working culture, emphasizing work-life balance and a collaborative environment.

Product Manager Technical Expert

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate, a company with over 90 years of experience, is seeking a Product Manager Expert to define, deliver, and manage the lifecycle of its growing digital product portfolio. The role involves creating product strategy, managing stakeholders, and ensuring successful go-to-market strategies. Key responsibilities include using customer feedback, data analysis, and discovery techniques to inform product strategy, and coaching team members in data-driven decision-making. The compensation offered is $112,000.00 - 196,750.00 annually.

Senior Business Systems Analyst, Finance Systems

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is seeking a Senior Business Systems Analyst to revolutionize the construction industry by digitizing and improving financial systems. The role involves implementing and maintaining financial systems, driving improvements, and partnering with cross-functional teams. The ideal candidate should have 5+ years of experience with quote-to-cash systems, a BS degree, and strong communication skills. Procore offers a culture of ownership, innovation, and diversity, along with competitive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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