Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

IT Lead

Company: 0x Labs

Location: Remote

Posted Jan 22, 2025

Company 0x is seeking an IT Security Manager to ensure the company's systems are secure and productive. The role involves managing hardware and software, providing IT support, proactively monitoring security risks, creating IT policies, managing vendors and budget, and being flexible to team demands. The company offers a competitive salary, comprehensive benefits, and a supportive remote environment. 0x is committed to diversity, inclusion, and equal opportunity employment.

Global Events Lead, Remote USA

Company: Cobalt

Location: Remote

Posted Jan 22, 2025

Cobalt, a remote cybersecurity company founded in 2013, is seeking a dynamic Global Events Leader with at least 5 years of event management experience, including 2 years as an Event Lead in a cybersecurity firm. The role involves developing and implementing event strategies, managing budgets, coordinating with cross-functional teams, and overseeing on-site logistics. The ideal candidate should have a proven track record in trade shows, field events, and virtual events, and possess strong strategic event management skills, attention to detail, and a customer-centric mindset. Cobalt offers competitive compensation, benefits, and opportunities for professional growth in a rapidly expanding industry.

Senior Data Engineer

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Engineering Manager I - Test Optimization Libraries

Company: Datadog

Location: Dublin, Ireland / Remote

Posted Jan 22, 2025

Datadog is seeking an Engineering Manager for the Test Optimization - Libraries team, which is part of the 'shift-left' expansion of the Datadog Platform. The role involves leading a team of engineers responsible for building the product end-to-end, from data collection to data visualization. The manager will participate in hands-on work, create a strong team culture, and work closely with product management. They will also help shape the product roadmap to make Datadog's suite more developer-friendly. The ideal candidate has experience with low-level libraries, previous leadership experience, and hands-on coding skills, preferably in JavaScript and Python.

Channel Sales Executive - Northern Europe- 9797

Company: Coupa

Location: Remote

Posted Jan 22, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of global spend data. The company empowers businesses to make smarter, more profitable decisions, improving operating margins. Coupa values a collaborative culture, innovation, and global impact. As a Channel Sales Executive, you'll significantly influence the organization by developing an Indirect Sales model, managing partner resellers, and generating new pipeline. The role requires proven software sales experience, strong negotiation skills, and a willingness to travel up to 50%.

Senior Product Manager, Commerce Monetization

Company: HubSpot

Location: Remote

Posted Jan 22, 2025

HubSpot is seeking an experienced Senior Product Manager for its Commerce Hub, a rapidly growing platform that helps businesses with critical functions like sharing quotes, sending bills, and getting paid. The role involves building experiences to guide potential users to understand and purchase necessary products, collaborating with various teams including Engineering, Design, Research, and Analytics. The ideal candidate should have a strong understanding of product-led monetization in B2B SaaS, experience in the full product lifecycle, and excellent cross-team collaboration skills. HubSpot offers a product-led culture, clear career paths, and a competitive compensation package.

Principal Product Success Architect

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Product Success Architect. The role involves supporting customers to adopt, renew, and maximize their ServiceNow investment, collaborating with R&D teams, and mentoring field resources. The ideal candidate should have 10+ years of experience in customer-facing implementation roles, deep domain knowledge in Contact Center, Customer Service, and Field Service business processes, and ServiceNow CSM & FSM certification. The role is crucial in enhancing ServiceNow products with new capabilities and promoting faster time to value for customers.

Lead Program Manager, Channel Field Ops

Company: Appfire

Location: Remote

Posted Jan 22, 2025

Appfire is a remote-first company that empowers teams to collaborate seamlessly. They offer flexibility in work location and hours, and support professional growth through learning platforms and internal programs. The company values its employees' well-being and work-life balance. Currently, they are seeking a Lead Program Manager for their Channel Team, responsible for overseeing standardized initiatives and processes. The role requires experience in program management, cross-functional team leadership, and operational excellence. Appfire provides competitive financial benefits, skills development opportunities, and a strong focus on corporate social responsibility.

Director, Access and Value- Public Sector Access and Value // Directeur·trice national·e- Accès au marché, Secteur public Accès au marché

Company: Pfizer

Location: Remote

Posted Jan 22, 2025

The Director, Access and Value - Public Sector at Pfizer is responsible for managing a coordinated approach to the timely public reimbursement of Pfizer's primary care, specialty care, and oncology medicines. This role involves leading a team of customer-facing Senior Managers, Access and Value, and shaping a government relations strategy with provinces and territories to ensure favorable policies. The Director is also tasked with creating reimbursement and policy solutions to overcome access threats, and advancing Pfizer's oncology leadership with Cancer Agencies and public payers. The role requires strategic planning, excellence in execution, market/customer insights, sound judgement, integrity, monitoring and control, and collaboration skills. Qualifications include a university degree, at least five years of account customer relations management experience in the healthcare or pharmaceutical sector, and in-depth knowledge of the healthcare landscape.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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