Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Director, Channel Sales

Company: Versapay

Location: Remote

Posted Jan 22, 2025

Versapay, a growing business focused on simplifying the invoicetocash process, is seeking a Director of Channel Sales. The role involves managing a team of AEs, converting leads from strategic relationships with Netsuite, Microsoft, and Sage Intacct, and their associated VARs. The ideal candidate should have 10+ years of experience in Fintech SaaS or Payments, 5-7 years in Payments Sales, and 3-5 years leading a Payments Sales Team. They should possess B2B Payments expertise, a proven track record in sales, and strong relationship-building skills. The role requires collaboration with cross-functional teams and a deep understanding of ERP Partner programs.

Principal EXIM Import/Export Analyst

Company: RTX

Location: Remote

Posted Jan 22, 2025

Raytheon is seeking a Principal EXIM Import Export Analyst for a remote position in Massachusetts. The role involves conducting comprehensive technical assessments for export or import controls, ensuring compliance with government regulations. The JCA Engineer will work with the EXIM Engineering team, Global Trade organization, and other engineering disciplines to arrive at correct and compliant export classifications. The ideal candidate should have a Bachelor's degree and 8 years of relevant experience, or equivalent in non-degree experience, along with 5+ years of experience with U.S. Government U.S. Munitions List (USML) and Commerce Control List (CCL). The role offers a competitive salary range of $101,000 - $203,000 USD and potential benefits.

PhD Data Partner - Math - Asia

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS Digital AI is seeking a PhD Data Partner in Math for a remote position in Asia. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. A completed PhD in Maths is essential, along with strong English writing skills. The position offers flexible hours and competitive pay rates, ranging from $10 - $30 USD per hour. TELUS Digital AI is committed to diversity and inclusion, with equal opportunities for all qualified applicants.

Technical Writer

Company: Second Front Systems

Location: Remote

Posted Jan 22, 2025

Second Front Systems 2F is hiring a Technical Writer for their Game Warden Product team. The role involves creating and maintaining technical documentation, overseeing the Help Center, collaborating with cross-functional teams, establishing a documentation strategy, managing the knowledge base, improving processes, and fostering customer advocacy. The ideal candidate should have 5+ years of experience in product documentation, familiarity with DevSecOps, cloud platforms, and government compliance tools, proficiency in content management systems, and strong communication skills. Preferred qualifications include prior experience in Cybersecurity or DevSecOps, understanding of security frameworks, and hands-on experience with Gitlab, Markdown, and MkDocs. The role offers competitive benefits, including healthcare, 401k, wellness perks, equity incentive, tech stipend, professional development stipend, flexible time off, parental leave, and remote work options.

Construction Bond Account Manager

Company: The Hartford

Location: Hartford, CT / Remote

Posted Jan 22, 2025

The Construction Bond Account Manager role at The Hartford offers a hybrid or remote work arrangement. The position focuses on service experience, book of business management, and key contact for agents and brokers. The role involves agency management, client relations, underwriting support, workflow distribution, and project/backup support. Prior Commercial Surety Bond Account Manager experience is required, with construction bond experience being a plus. Strong customer service, communication, and technical skills are essential. The compensation range is $53,280 - $79,920, with additional rewards possible. The Hartford is an equal opportunity employer.

Senior Commercial Counsel - Enterprise Sales

Company: Atlassian

Location: New York, NY / Remote

Posted Jan 22, 2025

Atlassian is seeking an experienced lawyer to join their Commercial Legal team, working remotely with the US Eastern time zone. The role involves negotiating enterprise cloud agreements, providing legal guidance, and developing support materials for the Sales team. The ideal candidate should have law qualification, extensive SaaS contract negotiation experience, and a strong understanding of software technology and industry trends. Atlassian offers competitive compensation and a variety of perks and benefits.

Strategic Account Executive

Company: Smartsheet

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Smartsheet, a tech company, is seeking a Strategic Account Executive to join their team. The role involves exceeding sales quotas, leading a full account team, developing growth strategies, and creating seamless buying experiences. The ideal candidate should have enterprise sales success, experience with Global 2000 executives, and expertise in solution-based sales processes. Smartsheet offers a range of benefits including employer-paid healthcare, pension contributions, flexible time off, and opportunities for professional growth.

Regional Communications Lead

Company: Reddit

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Senior Billing Analyst

Company: Abacus Group

Location: Remote

Posted Jan 22, 2025

The Senior Billing Analyst role involves using analytical skills, attention to detail, and strong communication to ensure correct invoicing. Responsibilities include collaborating cross-functionally, leading first invoice review meetings, and preparing invoices. The ideal candidate should have 2+ years in a billing role, strong Excel skills, and experience with Dynamics Business Central. Benefits include exposure to diverse technologies, competitive compensation, and a positive office environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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