Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW offers a career opportunity for IT professionals to grow and make a significant impact. As an Associate Consulting Engineer (ACE), one can participate in a top-tier training program, gain valuable on-the-job skills, and work on meaningful projects aligned with their expertise. The role involves collaboration with industry-leading engineers, contributing to customer solutions, and potentially working with cloud technologies and infrastructure-as-code tools. CDW values diversity, fosters personal and professional growth, and provides a supportive work environment.

European Payroll Coordinator

Company: Bullhorn

Location: Remote

Posted Jan 22, 2025

Bullhorn is a company that prioritizes creating an incredible customer experience and employee experience. They focus on delivering high-quality products and services, and their culture is shaped by five core values: Ownership, Energy, Speed & Agility, Service, and Being Human. The company fosters a dynamic and supportive environment, rewarding hard work and great results. They value openness, continuous improvement, and provide opportunities for career development. The role of a Payroll Coordinator involves supporting the accurate and timely processing of European payrolls, ensuring compliance with country regulations, and collaborating with HR and other departments. The ideal candidate should be detail-oriented, fluent in Dutch and English, have strong numerical aptitude, and excellent communication skills. Bullhorn offers a range of benefits including pension, EAP, commuting reimbursements, unlimited vacation, quarterly paid volunteer days, and career development opportunities.

Creative Marketing Project Manager Senior Consultant II - (Remote)

Company: Allstate

Location: Remote

Posted Jan 21, 2025

Allstate is seeking an experienced Integrated Marketing Creative Project Manager. The role involves managing the workflow of creative projects for Allstate's in-house agency, ensuring seamless project delivery from start to finish. The candidate will utilize project management tools like Wrike, lead cross-functional teams, and maintain project status meetings. The ideal candidate should have a Bachelor's degree, at least 3 years of related experience, and a Project Management Certification is a plus. The compensation for this role ranges from $66,800 to $120,650 annually, based on experience and qualifications. Allstate values diversity and inclusivity, offering opportunities for growth and impact.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW is offering a Senior National Security Solution Architect (SSA) role, a field-based technical pre-sales position focusing on developing comprehensive security solutions for customers. The role involves being a Subject Matter Expert (SME) in cloud security programs, addressing complex customer problems, collaborating with delivery and sales teams, and driving business growth. Required qualifications include a Bachelor's Degree, 5+ years in technical pre-sales or delivery, cloud expertise, cybersecurity knowledge, and strong networking and infrastructure skills.

Technical Account Manager (US)

Company: Castor

Location: Remote

Posted Jan 21, 2025

Castor is a leading cloud-based clinical data platform, simplifying the clinical trial process with user-friendly, patient-centric technology. They are supporting the global fight against the Coronavirus by offering their research data capture system for free to all COVID-19 research projects, including the World Health Organization's SOLIDARITY trial. The Technical Account Manager (TAM) role involves maximizing customer satisfaction by providing technical assistance, configuring customer environments, and collaborating with internal and partner resources. Castor offers competitive benefits including uncapped commission, unlimited annual leave, a flexible working schedule, and a fully remote role with home office support.

Athlete Evaluator

Company: Area Scouts

Location: Lancaster, PA / Remote

Posted Jan 21, 2025

Senior Software Engineer, Data Platform

Company: Instacart

Location: Remote

Posted Jan 22, 2025

Instacart, a leading grocery delivery service, is revolutionizing the industry by providing an essential service to millions of customers. The company is seeking a Senior Software Engineer for its Data Platform team to design, develop, and maintain comprehensive access controls and governance frameworks. The role involves working on challenging scaling problems, collaborating with various stakeholders, and utilizing technologies like Scala, Python, Postgres, Snowflake, DeltaLake, Iceberg, Clickhouse, Spark, DBT, Flink, Kafka, and Airflow. The ideal candidate should have 5+ years of software engineering experience, proficiency in SQL, and a strong understanding of distributed systems.

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 21, 2025

Medical Director

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Transplant Diagnostics is seeking a Medical Director for its Medical Affairs function. The role involves leading clinical utility and application of TDX's solutions across various customer segments. Key responsibilities include translating business objectives into clinical utility, developing clinical evidence and health economic study plans, driving division-wide partnerships, and serving as the division's clinical authority. The ideal candidate should have a Doctor of Medicine (M.D.) in transplantation or immunology, 10+ years of healthcare experience, and a proven track record in growing clinical demand generation and scientific engagement. The compensation range for this position based in California is $221,600.00-$295,450.00.

Reporting and Analytics Analyst

Company: Equinix, Inc

Location: Manila, Philippines / Remote

Posted Jan 21, 2025

Equinix, a global digital infrastructure company, is seeking a Reporting & Analytics Analyst. The role involves analyzing data trends, supporting process enhancements, and delivering impactful insights to boost productivity and performance. The ideal candidate will collaborate with colleagues, interpret data, and create detailed reports with visual representations. Key responsibilities include data analysis, data visualization using Tableau, relationship management, and project management. The candidate should have 3+ years of related experience, a degree in Statistics, Mathematics, Economics, Finance, Data Science, or relevant engineering, and proficiency in SQL, Python, and Tableau.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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