Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Software Engineer

Company: SailPoint

Location: Remote

Posted Jan 21, 2025

SailPoint is seeking a senior software engineer with expertise in Java and Go to join the IdentityNow Business Services group. The role involves designing, implementing, and deploying microservices for governance features such as Access Certifications, Access Request & Approvals, Password Management, and Separation of Duties. The engineer will work on rearchitecting the IdentityNow product using cloud-native technologies, maintaining existing APIs, and ensuring scalability and performance. Responsibilities include driving code quality, collaborating in an agile environment, and participating in the product OnCall and TechOps process. The ideal candidate should have 6+ years of software development experience, proficiency in Java Spring Boot, SaaS production support, and experience with cloud-native technologies, microservices, and RESTful APIs. SailPoint offers competitive benefits, including comprehensive healthcare coverage, annual performance bonuses, and remote employment.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Claims Consultant - Construction Defect

Company: The Hartford

Location: Lisle, IL / Remote

Posted Jan 21, 2025

The text describes a Claims Consultant role in the Complex Claims Unit of Hartford Global Specialty Claims Division. The role involves handling complex, high-exposure construction defect and property damage claims from inception to final disposition. Responsibilities include managing caseloads, conducting investigations, making coverage determinations, setting reserves, developing resolution strategies, and contributing to broader claim and enterprise goals. The ideal candidate should have a Bachelor's degree, at least five years of experience in complex litigated construction matters, strong analytical and communication skills, and the ability to work in a hybrid or remote setting. The annualized base pay range is $84,000 - $126,000.

Associate Counsel, Legal Contracts

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific offers a role for Counsel, Legal Contracts, which involves providing legal advice and support in drafting, reviewing, and negotiating agreements. The position ensures PPD Clinical Research Services' interests are protected and senior management has necessary legal information. The role requires a law degree, contract negotiation experience, and proficiency in English. Thermo Fisher emphasizes professional growth, comprehensive benefits, flexible work culture, and a mission to make the world healthier, cleaner, and safer.

Photographer, Showingtime+ (Rochester, NY)

Company: Zillow

Location: Remote

Posted Jan 21, 2025

ShowingTime+ is hiring experienced photographers for part-time real estate media work. The role involves capturing high-quality photos, videos, drone imagery, and Zillow's 3D interactive floor plans. Photographers will work 20 hours per week, with potential for full-time employment. They must have advanced photography skills, excellent customer service, and be comfortable working independently. The position requires a valid driver's license, reliable transportation, and the ability to drive longer distances. Zillow Group, the parent company, is committed to fostering an inclusive environment with world-class benefits.

Technical Lead iOS - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 21, 2025

Engineer I, Field Service

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

The Field Service Engineer (FSE) role involves installing, repairing, and maintaining laboratory instruments, interacting professionally with customers, and achieving revenue targets. The job requires a bachelor's degree in engineering or related field, 3+ years of relevant experience, and frequent travel. The FSE also collaborates with internal partners, maintains technical competency, and manages travel expenses.

CTM, FSP, EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a Clinical Trial Manager (CTM) in their Functional Service Provider (FSP) team to function as a client-embedded Unblinded Monitoring Manager. The role involves overseeing CRO/monitoring aspects related to unblinded IMP management of assigned clinical studies from start to finish. Key responsibilities include participating in study kick-off and team meetings, ensuring CRO unblinded activities comply with trial plans and regulations, leading and guiding unblinded activities, reviewing and approving Master Site Blinding Plans, and maintaining TMF documents. The ideal candidate should have excellent communication skills, knowledge of ICH-GCP, experience with clinical study tools, a Bachelor's or University degree in a relevant field, and at least 5 years of Clinical Operations experience. Thermo Fisher Scientific values employee wellbeing and offers a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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