Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Principal Technical Consultant - IT Asset Management

Company: ServiceNow

Location: Amsterdam, Netherlands / Remote

Posted Jan 21, 2025

Cloud Migrations Manager

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 21, 2025

Atlassian offers flexible work arrangements, including remote work options, to support employees' personal and family priorities. The Cloud Migrations team, based in India, focuses on helping customers migrate to the cloud, particularly for mid-market and enterprise customers in the EMEA region. Key responsibilities include project management, customer success, and technical migration experience. Atlassian values customer-centricity, strong communication skills, and technical acumen. The company provides comprehensive benefits and fosters an inclusive culture.

Senior Intellectual Property Litigation Counsel

Company: Samsara Inc.

Location: Remote

Posted Jan 21, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Intellectual Property Litigation Counsel. The role involves leading complex IP litigation matters, collaborating with cross-functional teams, and providing strategic advice on IP risk management. The ideal candidate should have 5+ years of IP litigation experience, strong analytical skills, and a proactive approach to problem-solving. They should be willing to assist colleagues on various projects and have a high degree of self-sufficiency. The position is remote, open to US-based candidates except those in the San Francisco Bay Area and NYC Metro Area. Samsara offers a competitive compensation package and a flexible working model.

Quality Technology Solutions Systems Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a Quality Tech Solutions Systems Specialist to join their team. The role involves configuring and implementing solutions in the Veeva Quality Suite, collaborating with multi-functional teams, providing support for system-related issues, and maintaining strict attention to detail. The ideal candidate will have a high school diploma or equivalent, 3 years of experience with quality management systems, and at least 1 year of experience with Veeva Quality Suite. Strong problem-solving skills, customer service capabilities, and team-oriented mindset are required. This position offers the opportunity to work on industry-leading electronic Quality Management Systems Solutions that support clinical research, making a positive impact on a global scale.

Business Development Representative (UK)

Company: ReCharge Payments

Location: London, United Kingdom / Remote

Posted Jan 21, 2025

2025 ATS Technology Development Program- Event Only

Company: Allstate

Location: Remote

Posted Jan 21, 2025

Allstate is offering an Early Career Development Program, the Technology Development Program (TDP), for candidates participating in an Allstate-sponsored event. The program provides hands-on experience in one of three key technology areas within Allstate Technology Services (ATS), mentorship from senior leaders, and exposure to high-impact projects. Roles include Product Engineers, Digital Product Managers, and Service Analysts. The program is remote with the opportunity to visit office locations in Northbrook and Chicago, IL; Irving, TX; Charlotte, NC; Scottsdale, AZ. Job qualifications include a Bachelor's Degree in Computer Science, Management Information Systems, Business Analytics, or other relevant fields, graduating in May 2025 or December 2024, and full-time work authorization in the US. Core skills required are strong problem-solving and analytical abilities, adaptability, and engagement.

Associate Director, People Analytics

Company: Kyndryl

Location: Dallas, TX / Remote

Posted Jan 21, 2025

Kyndryl, the world's largest technical services company, is seeking an I/O psychologist to drive talent and organizational analytics. The role involves optimizing employee skill development and deployment, designing performance management systems, and improving workplace productivity and culture. The Associate Director, People Analytics will lead a team of 1-3 analysts, collaborate with various stakeholders, and translate analytic results into actionable insights. The position offers a competitive compensation range and comprehensive benefits package.

HR Business Partner Manager

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Jan 21, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company offers various roles, including strategic workforce planning, change management, and leadership development, with a focus on innovation and customer satisfaction.

M365 Engineer

Company: Leidos

Location: Remote

Posted Jan 21, 2025

NASA's Digital Modernization Sector is seeking an M365 Engineer for a telework position, preferably near a NASA operating center. The role involves supporting and enhancing NASA's mail flow environment, including M365 and on-premise infrastructure. Key responsibilities include developing new technical solutions, participating in projects, monitoring technology trends, and providing technical review for changes. The ideal candidate should have a strong technical background, extensive PowerShell knowledge, and excellent communication skills. Basic qualifications include U.S. citizenship, a Public Trust or higher security clearance, a BS or Master's degree with relevant experience, and experience as an IT Systems Engineer in mail flow.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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