Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Program Manager, Risk & Compliance

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 21, 2025

Atlassian offers flexible work options, including remote work, and is committed to diversity and inclusion. The Program Manager position, reporting to the Head of Risk for the India team, involves ensuring compliance with various standards (SOC 2, ISO 27001/27018, HIPAA, PCI, C5, GDPR) and driving process improvements. The role requires 5+ years of experience in IT audit, compliance, or related fields, and familiarity with control and risk frameworks. Atlassian provides comprehensive benefits and fosters a culture of teamwork and collaboration.

Associate Director, Customer Partner

Company: Kyndryl

Location: São Paulo, Brazil / Remote

Posted Jan 21, 2025

Kyndryl is seeking an Account Management Partner to drive proactive account growth, develop deep customer connections, and build trusted relationships with top-level executives. The role involves not only selling new offerings but also minimizing erosion in renewals, ensuring the flourishing of Kyndryl's largest accounts. The ideal candidate will be a strategic mastermind, responsible for developing and executing cutting-edge account strategies, and leading one or more Portfolio or Strategic accounts. They will also generate new opportunities, expand existing work into larger scopes and new capabilities, and ensure customer satisfaction and success.

Enterprise Sales Engineer (New England)

Company: Abnormal Security

Location: Remote

Posted Jan 21, 2025

Abnormal Security is seeking an Enterprise Sales Engineer to join their growing Sales Engineering team. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to drive value for customers. They will be responsible for conducting product demos, articulating the technical value of Abnormal Security products, and driving successful outcomes for Proof of Value programs.

Senior Customer Marketing Manager - Localization - (Miami, FL)

Company: Samsara Inc.

Location: Remote

Posted Jan 21, 2025

Samsara, a NYSE-listed company, is seeking a Customer Lifecycle Marketing Manager to expand its international customer lifecycle program. The role involves designing region-specific campaigns, optimizing customer journeys, and ensuring compliance with data regulations. The ideal candidate should have extensive experience in lifecycle marketing, strong project management skills, and a deep understanding of customer behaviors. Samsara offers competitive compensation and a flexible working model.

Medical Information Specialist with Swedish

Company: Thermo Fisher Scientific

Location: Cambridge, United Kingdom / Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a Medical Information Specialist with Swedish language skills for its Medical Communications department. The role involves providing accurate, non-promotional information about pharmaceutical products to healthcare professionals and patients. Key responsibilities include handling medical information inquiries, documenting adverse events, and maintaining knowledge of project and corporate policies. The ideal candidate should have a medical or life science degree, fluency in Swedish, and strong communication skills in English. Thermo Fisher Scientific aims to make the world healthier, cleaner, and safer through its work in clinical trials and research.

Commercial Surety Underwriter (MST/PST)

Company: The Hartford

Location: Scottsdale, AZ / Remote

Posted Jan 21, 2025

The Hartford is seeking a Commercial Surety Underwriter with a customer-first mindset, strong analytical skills, and the ability to build relationships. The role involves comprehensive evaluation of clients, critical thinking, and decision-making. It offers a collaborative, inclusive environment with opportunities for career growth. The compensation range is $68,000 - $102,000 per year, with potential for bonuses and long-term incentives. The position is remote with occasional office visits required.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is a world leader in serving science, with annual revenue over $40 billion. They enable customers to make the world healthier, cleaner and safer through innovative technologies, pharmaceutical services, and life-changing therapies.

AIX - Linux Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 21, 2025

Kyndryl is a company that designs, builds, and modernizes mission-critical technology systems. They offer various job opportunities for system administrators, including working with clients in different industries and having the chance to share expertise and grow their career. The company values diversity, inclusivity, and employee well-being, offering state-of-the-art resources, benefits, and learning programs.

Senior Analyst, Analytics

Company: Arcadia

Location: Remote

Posted Jan 21, 2025

Arcadia is a healthcare technology company that provides population health and analytics software to innovative providers and payers across the country. The company aims to transform healthcare by aggregating large amounts of disparate data, applying algorithms to identify opportunities for better patient care, and making those opportunities actionable in near-real time.

Quantity Surveyor H/F

Company: Hitachi Energy

Location: Remote

Posted Jan 21, 2025

Hitachi Energy is seeking a Cost Manager/Quantity Surveyor with at least 5 years of post-graduate experience for a HVDC converter station project in France. The role involves estimating and negotiating change orders, providing cost planning, and reconciling changes with the general contractor. The ideal candidate should have a degree in construction, cost management, or quantity surveying, and be RICS accredited. On-site presence is required.

Senior Principal Program Manager, Workplace Technology

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 21, 2025

Atlassian is hiring a Senior Principal Program Manager for a remote position in the Pacific timezone. The role involves leading and executing complex programs, driving cross-functional collaboration, managing risks, tracking progress, ensuring quality, mentoring, and identifying new opportunities. The ideal candidate should have a Bachelor's degree, 8+ years of program management experience, strong project management methodologies, and a people-oriented approach. Atlassian offers competitive compensation, perks, and a culture that values diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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